Checked with the NetTechs and found that there is only one NIC in this machine.
Thanks for the info though, it was worth a shot. I understand they've put a
Service Pack on the server and will reboot it today. We'll see if that changes
anything. The problem is there's not a lot of NetBackup commands available to
troubleshoot Novell clients. The logs aren't much of a help if you don't know
how to decipher them (I"m struggling). I see entries that say things don't
match throughout the log but that doesn't seem to effect the jobs (except one)
and they run to completion. The only way I noticed that the client is not
recognizing my master server is I turned on logging on the client.
Regards,
Dennis
Quote: "Time is not a test of the truth"
Translation: Just because you've always done it that way, doesn't make it right
Dennis F. Dwyer
Enterprise Storage Manager
Tampa Electric Company
(813) 225-5181 - Voice
(813) 275-3599 - FAX
Visit our corporate website at www.tecoenergy.com
>>> Gerrit Bos <gbos AT uoguelph DOT ca> 09/06/01 10:40AM >>>
The straight copy eliminates a lot of the things which normally go wrong. (Eg.
master server as first entry in bp.ini.)
We've had similar problems with Novell servers which had two interfaces and
bound somewhat arbitrarily for their default routes or even restores going
through a different interface than backups and thus failing. If the new server
has multiple interfaces, that's where I'd check. (Second IP address might
appear in some of the logs, eg. from memory bpcd or bprd) After diagnosing this
the netware people (not me) have been able to fix it.
A traceroute can sometimes show detail that a ping doesn't.
When I've had the "lost in the forest" feeling, I've often gone back to
Appendix B in the troubleshooting guide. Systematically force yourself to not
miss any trees :-)
I hope this helps a little bit. Good luck....Gerrit
Dennis Dwyer wrote:
> I should have mentioned that the basic network connectivity is there. I can
> ping from either direction and get a return without a problem. Because of the
> nature of Novell 4.11 (it doesn't use DNS) I had to add /etc/host entries on
> every Novell server for my NetBackup servers. One of the first things I
> verified was they were still there. I also added an entry in the /etc/host
> file on the NBU server for the Novell Target, specifically pointing it to the
> correct IP address (although there were no problems getting to the server
> before I did this) and it also had no effect.
>
> Dennis
>
> Quote: "Time is not a test of the truth"
> Translation: Just because you've always done it that way, doesn't make it
> right
>
> Dennis F. Dwyer
> Enterprise Storage Manager
> Tampa Electric Company
>
> (813) 225-5181 - Voice
> (813) 275-3599 - FAX
>
> Visit our corporate website at www.tecoenergy.com
>
> >>> Rickus John <john_rickus AT dofasco DOT ca> 09/05/01 09:32AM >>>
> I've seen this when the client /etc/hosts file does not have an entry for
> the server.
>
> > -----Original Message-----
> > From: Dennis Dwyer [SMTP:dfdwyer AT tecoenergy DOT com]
> > Sent: Wednesday, September 05, 2001 8:45 AM
> > To: veritas-bu AT mailman.eng.auburn DOT edu
> > Subject: [Veritas-bu] Unwarranted STATUS 59 Error on Novell Target
> > Client
> >
> > I have a problem that's bothering me right now and I can't solve it.
> >
> > The NetTech server group swapped out a Novell server last week and
> > replaced it with a new server. It was a straight disk-to-disk copy process
> > and the server kept the same name (bga-jacks-novell-srv) and was to be
> > backed up by the same NetBackup server that had always backed it up
> > (dcnbusrv). It seems that since this swap out, I keep getting a STATUS 59
> > indicating that the master server is not authorized. I have performed the
> > troubleshooting techniques described in the Troubleshooting Guide to no
> > avail. I'm hoping it's a "Can't see the forest for the trees" thing and
> > somebody out there can tell me where I might be going astray.
> >
> > As I said, this is a Novell client (Target Version) so I doubt there will
> > be too many people interested. If I get no response here I guess I'll open
> > an official question with Veritas. I did delete and redefine the SERVER
> > target on the Novell client but that had no effect. I have all the
> > pertinent logs, ini files and tgt files if anyone would be interested in
> > seeing them. I would be interested in any ideas that you may have. I sure
> > can't figure it out. Also, there have been no confessed changes to the
> > network environment.
> >
> >
> > If you care to see the logs, let me know and I'll e-mail them to you. I
> > tried posting everything to this list yesterday but there is a size
> > restriction.
> >
> > Regards & Thanks,
> > Dennis
> >
> >
> > Quote: "Time is not a test of the truth"
> > Translation: Just because you've always done it that way, doesn't make it
> > right
> >
> > Dennis F. Dwyer
> > Enterprise Storage Manager
> > Tampa Electric Company
> >
> > (813) 225-5181 - Voice
> > (813) 275-3599 - FAX
> >
> > Visit our corporate website at www.tecoenergy.com
> >
> > _______________________________________________
> > Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
> > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>
> _______________________________________________
> Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
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