Veritas-bu

[Veritas-bu] 96 errors

2001-07-12 15:08:53
Subject: [Veritas-bu] 96 errors
From: rguyon777 AT yahoo DOT com (Roland Guyon)
Date: Thu, 12 Jul 2001 12:08:53 -0700 (PDT)
Hello all, 

I would like to Thank you for taking the time to read
the problem 
that we have. I looked at/usr/openv/netbackup/dv/media
and it only 
gave a few position_error, read_error and write_error.
The tapes were brand new and were not used for
anything else to my
knowledge.

In the last email,I have forgotten to mention that as
soon as i unfreeze/unsuspend 
the tapes i can count on having refreeze/resuspend the
next day.

I have also looked at
/netbackup/openv/netbackup/logs/bptm (log.files)
and here is a sample of the most repetive lines from
the HUGE output:
00:36:51 [2546] <2> select_media: skipping media id
######, it is not the correct retention_level
00:36:51 [2546] <2> select_media: skipping media id
######, either FULL or FROZE or SUSPENDED or IMPORTED

I was told to check usr/openv/netbackup/bp.conf 
for verbose
what is the meaning of it?

I had additional space in the library and so i filled
it up 
with tapes to pad it. As of now we do not have 96's
errors but
it should only be a matter of time until it catches
up.

I apologize for my ignorance when it comes to
Netbackup for 
I'm new at this.

Thank you in advance,
-roland 


-----Original Message-----
From: Dennis Dwyer [mailto:dfdwyer AT tecoenergy DOT com]
Sent: Monday, July 09, 2001 10:41 AM
To: veritas-bu AT mailman.eng.auburn DOT edu;
rguyon777 AT yahoo DOT com
Cc: Guyon, Roland
Subject: Re: [Veritas-bu] 96 errors


Have you been experiencing excessive media write
errors? These usually manifest themselves as physical
media errors or tape drive errors. If you're running
on a UNIX server you can go to
/usr/openv/netbackup/db/media and cat the errors file.
That will show you any problems you've been having
with the media or the drives. If you have been having
media or drive errors, NetBackup places a tape in a
FROZEN status after so many tries (I forget how many).
That's as good a starting place as any I guess. You
can UNFREEZE any tapes that were erroneously FROZEN
once you figure out what was causing them to be frozen
in the first place. That's about all I can offer up.
I'm sure there are several other possibilities. This
is the one that has plagued me the most.

Regards,
Dennis

Quote: "Time is not a test of the truth"
Translation: Just because you've always done it that
way, doesn't make it right

Dennis F. Dwyer
Enterprise Storage Manager
Tampa Electric Company

(813) 225-5181  - Voice
(813) 275-3599  - FAX

Visit our corporate website at www.tecoenergy.com

>>> Roland Guyon <rguyon777 AT yahoo DOT com> 07/09/01
01:01PM >>>
Please help, 

I have been receiving 96 error codes (no media/tape
available for backup) however i have at least 20 to 30

tapes in the library. 
Dug into it a little and found out that tape selection

is rejecting about 95% of the available tapes due to
being frozen, suspended, or max mount.
I only have maybe 7 tapes which are max mounted.
Why are the rest frozen or suspended?
Any tips on how to get to the bottom of this?
I have looked at bmtp logs, ran support and available
media but does not tell me much, only shows me a few
96 error code.
what should i look for?

thank you,
-roland 

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