Veritas-bu

[Veritas-bu] Number of slots suddenly decreased!

2001-07-03 15:18:42
Subject: [Veritas-bu] Number of slots suddenly decreased!
From: david AT xbpadm-commands DOT com (David A. Chapa)
Date: Tue, 3 Jul 2001 14:18:42 -0500
Were you always able to access these other slots?

Sometimes the library manufacturers (STK does this with their timberwolf)
will sell a 15 slot version of their 30 slot library by simply configuring
the library with limiting firmware and / or hardware.  If  you were able to
see these slots before, then I would get in touch with your hardware folks
first.  I wouldn't suspect software right away.


David

<><><><><><><><><><><><><><><><><><><><>
David A. Chapa
Consulting Manager
DataStaff, Inc.
847 413 1144
http://www.consulting.datastaff.com
---------------------------------------
NBU-LSERV AT datastaff DOT com - Adv. Scripting
http://www.xbpadm-commands.com

-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]On Behalf Of Schroen,
Christopher C Mr IMCEN/CEXEC
Sent: Tuesday, July 03, 2001 1:57 PM
To: 'Veritas-BU List'
Subject: [Veritas-bu] Number of slots suddenly decreased!


Has anyone ever seen this happen?

During last night's backups, I started seeing errors like this:

07/03/2001 01:24:58 k410ts k410ts  media id 000016 is in a DOWN drive,
                    misplaced, write protected or unmountable;
                        attempting retry with a different media id
07/03/2001 01:25:00 k410ts k410ts  media id 000017 is in a DOWN drive,
                    misplaced, write protected or unmountable;
                          attempting retry with a different media id
And so on, up to media id 000025.

I have an ADIC Scalar 100 which has 30 slots.  25 of them have tapes, with
media ids 000001-000025.  The front-panel interface on the Scalar 100 still
tells me it has 25 full slots and 5 empty ones, which is correct.  But
NetBackup has decided that the device only has 15 slots...

I ran "robtest" and it thinks there are only 15 slots.  I can't access
anything in slot 16 or above.

What could have happened?  I didn't see anything in Veritas' Support
Knowledge Base.  I'm running HP-UX 11.00 (HP9000/800), NetBackup 3.4GA.  Any
help would be most welcome.

Thanks!

========================================
Christopher Schroen
UNIX System Administrator
IMCEN/CEXEC Pentagon
tel +1 703 697 3362
mailto:christopher.schroen AT hqda.army DOT mil

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