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RE: [Veritas-bu] Help NeededWhat interface are you using?
Make sure you are VIEWing the drives, the interface does allow you to select
what you want to look at...
vmoprcmd -d ds will ensure that your drives are up and operational.
David
<><><><><><><><><><><><><><><><><><><><>
David A. Chapa
Consulting Manager
DataStaff, Inc.
847 413 1144
http://www.consulting.datastaff.com
---------------------------------------
NBU-LSERV AT datastaff DOT com - Adv. Scripting
-----Original Message-----
From: veritas-bu-admin AT Eng.Auburn DOT EDU
[mailto:veritas-bu-admin AT Eng.Auburn DOT EDU]On Behalf Of O'Shea, Don
Sent: Wednesday, February 14, 2001 10:46 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Help Needed
All, thanks for your input. Well it appears that it did the trick for
getting rid of the hung jobs, I still however do not see my drive in the
device monitor although it appears to be working. I kicked off some test
backups and they are running fine. I may be wrong but I thought even if
there are no pending requests I should still have the ability to up or down
the drive if I so choose.
Don
-----Original Message-----
From: David A. Chapa [mailto:david AT datastaff DOT com]
Sent: Wednesday, February 14, 2001 9:13 AM
To: Dennis Dwyer; Don.OShea AT emergis DOT com;
veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Help Needed
This may not be supported, but what you need to do is return your install
to
a pristine state. If you have jobs that appear, key work APPEAR to be
running but aren't, my suggestion is:
1. make sure no other jobs are ready to kick off.
2. jot down the jobid numbers for each of these 'hanging' jobs, then stop
the daemons if possible.
3. delete them from the jobs db area
cd /usr/openv/netbackup/db/jobs
rm ./$jobid* ./$jobid.*
4. restart the daemons
Your "hanging" jobs will be gone.
I have done this a thousand times with no problems, but I can assure you
this is not a supported method of resolving your issue. At least not with
the first phone call...
David
<><><><><><><><><><><><><><><><><><><><>
David A. Chapa
Consulting Manager
DataStaff, Inc.
847 413 1144
http://www.consulting.datastaff.com
---------------------------------------
NBU-LSERV AT datastaff DOT com - Adv. Scripting
-----Original Message-----
From: veritas-bu-admin AT Eng.Auburn DOT EDU
[mailto:veritas-bu-admin AT Eng.Auburn DOT EDU]On Behalf Of Dennis Dwyer
Sent: Tuesday, February 13, 2001 7:45 PM
To: Don.OShea AT emergis DOT com; veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Help Needed
What exactly have you tried? Have you tried to KILL the running NBU backup
jobs outside the NBU GUIs? Have you cycled the NBU daemons? You don't say
whether your platform is UNIX or NT based. The approach paths would be
different for each.
Regards,
Dennis Dwyer
Tampa Electric Company
>>> "O'Shea, Don" <Don.OShea AT emergis DOT com> 02/13/01 20:20 PM >>>
I have a problem I am hoping someone can help with. We recently ran out of
space on our server which caused the backups to hang that night. Since
that
night I have not been able to get them to work. I have 3 backups that show
as active for 4 days now and one as requed. No matter what I try they will
not go away. I checked the logs and saw some errors in the bpsched log for
the past few days that it cannot get cient list and now it is reporting
there are no storage units available. We have a standalone DLT drive that
the system recognizes fine but when I go into device monitor, I don't see
it
which does not allow me to control it. I have used up my limited attempts
to
find the problem and resolve it so any help would be appreciated.
Don O'Shea
Systems Analyst
BCE Emergis
Financial Services Division
Phone: (905) 707-4000 Ext. 3765
Fax: (905) 707-4329
mailto:don.oshea AT emergis DOT com
_______________________________________________
Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
_______________________________________________
Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
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<HTML><HEAD><TITLE>RE: [Veritas-bu] Help Needed</TITLE>
<META content=3D"text/html; charset=3Diso-8859-1" =
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<BODY>
<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN =
class=3D428455317-14022001>What=20
interface are you using?</SPAN></FONT></DIV>
<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN=20
class=3D428455317-14022001></SPAN></FONT> </DIV>
<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN =
class=3D428455317-14022001>Make=20
sure you are VIEWing the drives, the interface does allow you to select =
what you=20
want to look at...</SPAN></FONT></DIV>
<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN=20
class=3D428455317-14022001></SPAN></FONT> </DIV>
<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN=20
class=3D428455317-14022001>vmoprcmd -d ds will ensure that your drives =
are up and=20
operational.</SPAN></FONT></DIV>
<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN=20
class=3D428455317-14022001></SPAN></FONT> </DIV>
<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN=20
class=3D428455317-14022001>David</SPAN></FONT></DIV>
<DIV> </DIV>
<P><FONT=20
size=3D2><><><><><><><><>=
<><><><><><><><><>&=
lt;><><><BR>David=20
A. Chapa<BR>Consulting Manager<BR>DataStaff, Inc.<BR>847 413 1144<BR><A=20
href=3D"http://www.consulting.datastaff.com/"=20
target=3D_blank>http://www.consulting.datastaff.com</A><BR>--------------=
-------------------------<BR>NBU-LSERV AT datastaff DOT com=20
- Adv. Scripting</FONT> </P>
<BLOCKQUOTE style=3D"MARGIN-RIGHT: 0px">
<DIV align=3Dleft class=3DOutlookMessageHeader dir=3Dltr><FONT =
face=3DTahoma=20
size=3D2>-----Original Message-----<BR><B>From:</B>=20
veritas-bu-admin AT Eng.Auburn DOT EDU =
[mailto:veritas-bu-admin AT Eng.Auburn DOT EDU]<B>On=20
Behalf Of </B>O'Shea, Don<BR><B>Sent:</B> Wednesday, February 14, 2001 =
10:46=20
AM<BR><B>To:</B> veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> =
RE:=20
[Veritas-bu] Help Needed<BR><BR></DIV></FONT>
<P><FONT size=3D2>All, thanks for your input. Well it appears that it =
did the=20
trick for getting rid of the hung jobs, I still however do not see my =
drive in=20
the device monitor although it appears to be working. I kicked off =
some test=20
backups and they are running fine. I may be wrong but I thought even =
if there=20
are no pending requests I should still have the ability to up or down =
the=20
drive if I so choose.</FONT></P>
<P><FONT size=3D2>Don</FONT> </P>
<P><FONT size=3D2>-----Original Message-----</FONT> <BR><FONT =
size=3D2>From: David=20
A. Chapa [<A=20
=
href=3D"mailto:david AT datastaff DOT com">mailto:david AT datastaff DOT
com</A>]</FONT=
>=20
<BR><FONT size=3D2>Sent: Wednesday, February 14, 2001 9:13 AM</FONT> =
<BR><FONT=20
size=3D2>To: Dennis Dwyer; Don.OShea AT emergis DOT com;</FONT> <BR><FONT=20
size=3D2>veritas-bu AT mailman.eng.auburn DOT edu</FONT> <BR><FONT =
size=3D2>Subject: RE:=20
[Veritas-bu] Help Needed</FONT> </P><BR>
<P><FONT size=3D2>This may not be supported, but what you need to do =
is return=20
your install to</FONT> <BR><FONT size=3D2>a pristine state. If =
you have=20
jobs that appear, key work APPEAR to be</FONT> <BR><FONT =
size=3D2>running but=20
aren't, my suggestion is:</FONT> </P>
<P><FONT size=3D2>1. make sure no other jobs are ready to kick =
off.</FONT>=20
<BR><FONT size=3D2>2. jot down the jobid numbers for each of these =
'hanging'=20
jobs, then stop</FONT> <BR><FONT size=3D2>the daemons if =
possible.</FONT>=20
<BR><FONT size=3D2>3. delete them from the jobs db area</FONT>=20
<BR> <FONT size=3D2>cd=20
/usr/openv/netbackup/db/jobs</FONT>=20
<BR> <FONT size=3D2>rm =
./$jobid*=20
./$jobid.*</FONT> <BR><FONT size=3D2>4. restart the daemons</FONT> =
</P>
<P><FONT size=3D2>Your "hanging" jobs will be gone.</FONT> </P>
<P><FONT size=3D2>I have done this a thousand times with no problems, =
but I can=20
assure you</FONT> <BR><FONT size=3D2>this is not a supported method of =
resolving=20
your issue. At least not with</FONT> <BR><FONT size=3D2>the =
first phone=20
call...</FONT> </P>
<P><FONT size=3D2>David</FONT> </P>
<P><FONT=20
=
size=3D2><><><><><><><><>=
<><><><><><><><><>&=
lt;><><></FONT>=20
<BR><FONT size=3D2>David A. Chapa</FONT> <BR><FONT size=3D2>Consulting =
Manager</FONT> <BR><FONT size=3D2>DataStaff, Inc.</FONT> <BR><FONT =
size=3D2>847=20
413 1144</FONT> <BR><FONT size=3D2><A =
href=3D"http://www.consulting.datastaff.com"=20
target=3D_blank>http://www.consulting.datastaff.com</A></FONT> =
<BR><FONT=20
size=3D2>---------------------------------------</FONT> <BR><FONT=20
size=3D2>NBU-LSERV AT datastaff DOT com - Adv. Scripting</FONT> </P>
<P><FONT size=3D2>-----Original Message-----</FONT> <BR><FONT =
size=3D2>From:=20
veritas-bu-admin AT Eng.Auburn DOT EDU</FONT> <BR><FONT size=3D2>[<A=20
=
href=3D"mailto:veritas-bu-admin AT Eng.Auburn DOT
EDU">mailto:veritas-bu-admin@E=
ng.Auburn.EDU</A>]On=20
Behalf Of Dennis Dwyer</FONT> <BR><FONT size=3D2>Sent: Tuesday, =
February 13,=20
2001 7:45 PM</FONT> <BR><FONT size=3D2>To: Don.OShea AT emergis DOT com;=20
veritas-bu AT mailman.eng.auburn DOT edu</FONT> <BR><FONT size=3D2>Subject: =
Re:=20
[Veritas-bu] Help Needed</FONT> </P><BR>
<P><FONT size=3D2>What exactly have you tried? Have you tried to KILL =
the=20
running NBU backup</FONT> <BR><FONT size=3D2>jobs outside the NBU =
GUIs? Have you=20
cycled the NBU daemons? You don't say</FONT> <BR><FONT =
size=3D2>whether your=20
platform is UNIX or NT based. The approach paths would be</FONT> =
<BR><FONT=20
size=3D2>different for each.</FONT> </P>
<P><FONT size=3D2>Regards,</FONT> <BR><FONT size=3D2>Dennis =
Dwyer</FONT> <BR><FONT=20
size=3D2>Tampa Electric Company</FONT> </P>
<P><FONT size=3D2>>>> "O'Shea, Don" =
<Don.OShea AT emergis DOT com>=20
02/13/01 20:20 PM >>></FONT> <BR><FONT size=3D2>I have a =
problem I am=20
hoping someone can help with. We recently ran out of</FONT> <BR><FONT=20
size=3D2>space on our server which caused the backups to hang that =
night. Since=20
that</FONT> <BR><FONT size=3D2>night I have not been able to get them =
to work. I=20
have 3 backups that show</FONT> <BR><FONT size=3D2>as active for 4 =
days now and=20
one as requed. No matter what I try they will</FONT> <BR><FONT =
size=3D2>not go=20
away. I checked the logs and saw some errors in the bpsched log =
for</FONT>=20
<BR><FONT size=3D2>the past few days that it cannot get cient list and =
now it is=20
reporting</FONT> <BR><FONT size=3D2>there are no storage units =
available. We=20
have a standalone DLT drive that</FONT> <BR><FONT size=3D2>the system =
recognizes=20
fine but when I go into device monitor, I don't see it</FONT> =
<BR><FONT=20
size=3D2>which does not allow me to control it. I have used up my =
limited=20
attempts to</FONT> <BR><FONT size=3D2>find the problem and resolve it =
so any=20
help would be appreciated.</FONT> </P>
<P><FONT size=3D2>Don O'Shea</FONT> <BR><FONT size=3D2>Systems =
Analyst</FONT>=20
<BR><FONT size=3D2>BCE Emergis</FONT> <BR><FONT size=3D2>Financial =
Services=20
Division</FONT> <BR><FONT size=3D2>Phone: (905) 707-4000 Ext. =
3765</FONT>=20
<BR><FONT size=3D2>Fax: (905) 707-4329</FONT> <BR><FONT size=3D2><A=20
=
href=3D"mailto:don.oshea AT emergis DOT com">mailto:don.oshea AT emergis DOT
com</A></F=
ONT>=20
</P><BR>
<P><FONT =
size=3D2>_______________________________________________</FONT>=20
<BR><FONT size=3D2>Veritas-bu maillist - =20
Veritas-bu AT mailman.eng.auburn DOT edu</FONT> <BR><FONT size=3D2><A=20
href=3D"http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu"=20
=
target=3D_blank>http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu=
</A></FONT>=20
</P>
<P><FONT =
size=3D2>_______________________________________________</FONT>=20
<BR><FONT size=3D2>Veritas-bu maillist - =20
Veritas-bu AT mailman.eng.auburn DOT edu</FONT> <BR><FONT size=3D2><A=20
href=3D"http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu"=20
=
target=3D_blank>http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu=
</A></FONT>=20
</P></BLOCKQUOTE></BODY></HTML>
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