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[Veritas-bu] Help Needed
2001-02-14 11:46:19
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All, thanks for your input. Well it appears that it did the trick for
getting rid of the hung jobs, I still however do not see my drive in the
device monitor although it appears to be working. I kicked off some test
backups and they are running fine. I may be wrong but I thought even if
there are no pending requests I should still have the ability to up or down
the drive if I so choose.
Don
-----Original Message-----
From: David A. Chapa [mailto:david AT datastaff DOT com]
Sent: Wednesday, February 14, 2001 9:13 AM
To: Dennis Dwyer; Don.OShea AT emergis DOT com;
veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Help Needed
This may not be supported, but what you need to do is return your install to
a pristine state. If you have jobs that appear, key work APPEAR to be
running but aren't, my suggestion is:
1. make sure no other jobs are ready to kick off.
2. jot down the jobid numbers for each of these 'hanging' jobs, then stop
the daemons if possible.
3. delete them from the jobs db area
cd /usr/openv/netbackup/db/jobs
rm ./$jobid* ./$jobid.*
4. restart the daemons
Your "hanging" jobs will be gone.
I have done this a thousand times with no problems, but I can assure you
this is not a supported method of resolving your issue. At least not with
the first phone call...
David
<><><><><><><><><><><><><><><><><><><><>
David A. Chapa
Consulting Manager
DataStaff, Inc.
847 413 1144
http://www.consulting.datastaff.com
---------------------------------------
NBU-LSERV AT datastaff DOT com - Adv. Scripting
-----Original Message-----
From: veritas-bu-admin AT Eng.Auburn DOT EDU
[mailto:veritas-bu-admin AT Eng.Auburn DOT EDU]On Behalf Of Dennis Dwyer
Sent: Tuesday, February 13, 2001 7:45 PM
To: Don.OShea AT emergis DOT com; veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Help Needed
What exactly have you tried? Have you tried to KILL the running NBU backup
jobs outside the NBU GUIs? Have you cycled the NBU daemons? You don't say
whether your platform is UNIX or NT based. The approach paths would be
different for each.
Regards,
Dennis Dwyer
Tampa Electric Company
>>> "O'Shea, Don" <Don.OShea AT emergis DOT com> 02/13/01 20:20 PM >>>
I have a problem I am hoping someone can help with. We recently ran out of
space on our server which caused the backups to hang that night. Since that
night I have not been able to get them to work. I have 3 backups that show
as active for 4 days now and one as requed. No matter what I try they will
not go away. I checked the logs and saw some errors in the bpsched log for
the past few days that it cannot get cient list and now it is reporting
there are no storage units available. We have a standalone DLT drive that
the system recognizes fine but when I go into device monitor, I don't see it
which does not allow me to control it. I have used up my limited attempts to
find the problem and resolve it so any help would be appreciated.
Don O'Shea
Systems Analyst
BCE Emergis
Financial Services Division
Phone: (905) 707-4000 Ext. 3765
Fax: (905) 707-4329
mailto:don.oshea AT emergis DOT com
_______________________________________________
Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
_______________________________________________
Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
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<P><FONT SIZE=3D2>All, thanks for your input. Well it appears that it =
did the trick for getting rid of the hung jobs, I still however do not =
see my drive in the device monitor although it appears to be working. I =
kicked off some test backups and they are running fine. I may be wrong =
but I thought even if there are no pending requests I should still have =
the ability to up or down the drive if I so choose.</FONT></P>
<P><FONT SIZE=3D2>Don</FONT>
</P>
<P><FONT SIZE=3D2>-----Original Message-----</FONT>
<BR><FONT SIZE=3D2>From: David A. Chapa [<A =
HREF=3D"mailto:david AT datastaff DOT com">mailto:david AT datastaff DOT
com</A>]</FON=
T>
<BR><FONT SIZE=3D2>Sent: Wednesday, February 14, 2001 9:13 AM</FONT>
<BR><FONT SIZE=3D2>To: Dennis Dwyer; Don.OShea AT emergis DOT com;</FONT>
<BR><FONT SIZE=3D2>veritas-bu AT mailman.eng.auburn DOT edu</FONT>
<BR><FONT SIZE=3D2>Subject: RE: [Veritas-bu] Help Needed</FONT>
</P>
<BR>
<P><FONT SIZE=3D2>This may not be supported, but what you need to do is =
return your install to</FONT>
<BR><FONT SIZE=3D2>a pristine state. If you have jobs that =
appear, key work APPEAR to be</FONT>
<BR><FONT SIZE=3D2>running but aren't, my suggestion is:</FONT>
</P>
<P><FONT SIZE=3D2>1. make sure no other jobs are ready to kick =
off.</FONT>
<BR><FONT SIZE=3D2>2. jot down the jobid numbers for each of these =
'hanging' jobs, then stop</FONT>
<BR><FONT SIZE=3D2>the daemons if possible.</FONT>
<BR><FONT SIZE=3D2>3. delete them from the jobs db area</FONT>
<BR> <FONT SIZE=3D2>cd =
/usr/openv/netbackup/db/jobs</FONT>
<BR> <FONT SIZE=3D2>rm =
./$jobid* ./$jobid.*</FONT>
<BR><FONT SIZE=3D2>4. restart the daemons</FONT>
</P>
<P><FONT SIZE=3D2>Your "hanging" jobs will be gone.</FONT>
</P>
<P><FONT SIZE=3D2>I have done this a thousand times with no problems, =
but I can assure you</FONT>
<BR><FONT SIZE=3D2>this is not a supported method of resolving your =
issue. At least not with</FONT>
<BR><FONT SIZE=3D2>the first phone call...</FONT>
</P>
<P><FONT SIZE=3D2>David</FONT>
</P>
<P><FONT =
SIZE=3D2><><><><><><><><>=
;<><><><><><><><><>=
;<><><></FONT>
<BR><FONT SIZE=3D2>David A. Chapa</FONT>
<BR><FONT SIZE=3D2>Consulting Manager</FONT>
<BR><FONT SIZE=3D2>DataStaff, Inc.</FONT>
<BR><FONT SIZE=3D2>847 413 1144</FONT>
<BR><FONT SIZE=3D2><A HREF=3D"http://www.consulting.datastaff.com"; =
TARGET=3D"_blank">http://www.consulting.datastaff.com</A></FONT>
<BR><FONT SIZE=3D2>---------------------------------------</FONT>
<BR><FONT SIZE=3D2>NBU-LSERV AT datastaff DOT com - Adv. Scripting</FONT>
</P>
<P><FONT SIZE=3D2>-----Original Message-----</FONT>
<BR><FONT SIZE=3D2>From: veritas-bu-admin AT Eng.Auburn DOT EDU</FONT>
<BR><FONT SIZE=3D2>[<A =
HREF=3D"mailto:veritas-bu-admin AT Eng.Auburn DOT EDU">mailto:veritas-bu-admin@=
Eng.Auburn.EDU</A>]On Behalf Of Dennis Dwyer</FONT>
<BR><FONT SIZE=3D2>Sent: Tuesday, February 13, 2001 7:45 PM</FONT>
<BR><FONT SIZE=3D2>To: Don.OShea AT emergis DOT com; =
veritas-bu AT mailman.eng.auburn DOT edu</FONT>
<BR><FONT SIZE=3D2>Subject: Re: [Veritas-bu] Help Needed</FONT>
</P>
<BR>
<P><FONT SIZE=3D2>What exactly have you tried? Have you tried to KILL =
the running NBU backup</FONT>
<BR><FONT SIZE=3D2>jobs outside the NBU GUIs? Have you cycled the NBU =
daemons? You don't say</FONT>
<BR><FONT SIZE=3D2>whether your platform is UNIX or NT based. The =
approach paths would be</FONT>
<BR><FONT SIZE=3D2>different for each.</FONT>
</P>
<P><FONT SIZE=3D2>Regards,</FONT>
<BR><FONT SIZE=3D2>Dennis Dwyer</FONT>
<BR><FONT SIZE=3D2>Tampa Electric Company</FONT>
</P>
<P><FONT SIZE=3D2>>>> "O'Shea, Don" =
<Don.OShea AT emergis DOT com> 02/13/01 20:20 PM >>></FONT>
<BR><FONT SIZE=3D2>I have a problem I am hoping someone can help with. =
We recently ran out of</FONT>
<BR><FONT SIZE=3D2>space on our server which caused the backups to hang =
that night. Since that</FONT>
<BR><FONT SIZE=3D2>night I have not been able to get them to work. I =
have 3 backups that show</FONT>
<BR><FONT SIZE=3D2>as active for 4 days now and one as requed. No =
matter what I try they will</FONT>
<BR><FONT SIZE=3D2>not go away. I checked the logs and saw some errors =
in the bpsched log for</FONT>
<BR><FONT SIZE=3D2>the past few days that it cannot get cient list and =
now it is reporting</FONT>
<BR><FONT SIZE=3D2>there are no storage units available. We have a =
standalone DLT drive that</FONT>
<BR><FONT SIZE=3D2>the system recognizes fine but when I go into device =
monitor, I don't see it</FONT>
<BR><FONT SIZE=3D2>which does not allow me to control it. I have used =
up my limited attempts to</FONT>
<BR><FONT SIZE=3D2>find the problem and resolve it so any help would be =
appreciated.</FONT>
</P>
<P><FONT SIZE=3D2>Don O'Shea</FONT>
<BR><FONT SIZE=3D2>Systems Analyst</FONT>
<BR><FONT SIZE=3D2>BCE Emergis</FONT>
<BR><FONT SIZE=3D2>Financial Services Division</FONT>
<BR><FONT SIZE=3D2>Phone: (905) 707-4000 Ext. 3765</FONT>
<BR><FONT SIZE=3D2>Fax: (905) 707-4329</FONT>
<BR><FONT SIZE=3D2><A =
HREF=3D"mailto:don.oshea AT emergis DOT com">mailto:don.oshea AT emergis DOT
com</A></=
FONT>
</P>
<BR>
<P><FONT =
SIZE=3D2>_______________________________________________</FONT>
<BR><FONT SIZE=3D2>Veritas-bu maillist - =
Veritas-bu AT mailman.eng.auburn DOT edu</FONT>
<BR><FONT SIZE=3D2><A =
HREF=3D"http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu"; =
TARGET=3D"_blank">http://mailman.eng.auburn.edu/mailman/listinfo/veritas=
-bu</A></FONT>
</P>
<P><FONT =
SIZE=3D2>_______________________________________________</FONT>
<BR><FONT SIZE=3D2>Veritas-bu maillist - =
Veritas-bu AT mailman.eng.auburn DOT edu</FONT>
<BR><FONT SIZE=3D2><A =
HREF=3D"http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu"; =
TARGET=3D"_blank">http://mailman.eng.auburn.edu/mailman/listinfo/veritas=
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- [Veritas-bu] Help Needed, O'Shea , Don Don . OShea
- [Veritas-bu] Help Needed, Dennis Dwyer dfdwyer
- [Veritas-bu] Help Needed, O'Shea , Don Don . OShea
- [Veritas-bu] Help Needed, Caddell , Scott dcaddell
- [Veritas-bu] Help Needed, David A . Chapa david
- [Veritas-bu] Help Needed, Sixbury , Dan dsixbury
- [Veritas-bu] Help Needed,
O'Shea , Don Don . OShea <=
- [Veritas-bu] Help Needed, David A . Chapa david
- [Veritas-bu] Help Needed, Tim Allen tallen201
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