This may not be supported, but what you need to do is return your install to
a pristine state.  If you have jobs that appear, key work APPEAR to be
running but aren't, my suggestion is:

1. make sure no other jobs are ready to kick off.
2. jot down the jobid numbers for each of these 'hanging' jobs, then stop
the daemons if possible.
3. delete them from the jobs db area
        cd /usr/openv/netbackup/db/jobs
        rm ./$jobid* ./$jobid.*
4. restart the daemons

Your "hanging" jobs will be gone.

I have done this a thousand times with no problems, but I can assure you
this is not a supported method of resolving your issue.  At least not with
the first phone call...

David

<><><><><><><><><><><><><><><><><><><><>
David A. Chapa
Consulting Manager
DataStaff, Inc.
847 413 1144
http://www.consulting.datastaff.com
---------------------------------------
NBU-LSERV AT datastaff DOT com - Adv. Scripting

-----Original Message-----
From: veritas-bu-admin AT Eng.Auburn DOT EDU
[mailto:veritas-bu-admin AT Eng.Auburn DOT EDU]On Behalf Of Dennis Dwyer
Sent: Tuesday, February 13, 2001 7:45 PM
To: Don.OShea AT emergis DOT com; veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Help Needed


What exactly have you tried? Have you tried to KILL the running NBU backup
jobs outside the NBU GUIs? Have you cycled the NBU daemons? You don't say
whether your platform is UNIX or NT based. The approach paths would be
different for each.

Regards,
Dennis Dwyer
Tampa Electric Company

>>> "O'Shea, Don" <Don.OShea AT emergis DOT com> 02/13/01 20:20 PM >>>
I have a problem I am hoping someone can help with. We recently ran out of
space on our server which caused the backups to hang that night. Since that
night I have not been able to get them to work. I have 3 backups that show
as active for 4 days now and one as requed. No matter what I try they will
not go away. I checked the logs and saw some errors in the bpsched log for
the past few days that it cannot get cient list and now it is reporting
there are no storage units available. We have a standalone DLT drive that
the system recognizes fine but when I go into device monitor, I don't see it
which does not allow me to control it. I have used up my limited attempts to
find the problem and resolve it so any help would be appreciated.

Don O'Shea
Systems Analyst
BCE Emergis
Financial Services Division
Phone: (905) 707-4000 Ext. 3765
Fax: (905) 707-4329
mailto:don.oshea AT emergis DOT com


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