Veritas-bu

[Veritas-bu] Help Needed

2001-02-14 08:36:57
Subject: [Veritas-bu] Help Needed
From: Caddell, Scott dcaddell AT intersil DOT com
Date: Wed, 14 Feb 2001 08:36:57 -0500
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Try going to the \..\NetBackup\db\jobs folder and delete the job ids you want to
kill.  
 
-----Original Message-----
From: O'Shea, Don [mailto:Don.OShea AT emergis DOT com]
Sent: Tuesday, February 13, 2001 9:22 PM
To: 'Dennis Dwyer'; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Help Needed
 
Sorry I guess that info would be helpful. We are running netbackup 3.2 on an NT
server. I have tried stopping a restarting the services. I have tried killing
the jobs through the gui with services stopped and started and I have also tried
rebooting  but all to no avail. I was looking for the commands to kill the NBU
jobs outside of the gui but all my manuals reference the gui way of doing it. I
just now found a way the command to reset the drive outside of the gui but no
command to kill the jobs. If you could let me know what the command is, I will
give it a try.
Thanks, 
Don O'Shea 
Systems Analyst 
BCE Emergis 
Financial Services Division 
Phone: (905) 707-4000 Ext. 3765 
Fax: (905) 707-4329 
mailto:don.oshea AT emergis DOT com <mailto:don.oshea AT emergis DOT com>  
 
-----Original Message----- 
From: Dennis Dwyer [ mailto:dfdwyer AT tecoenergy DOT com
<mailto:dfdwyer AT tecoenergy DOT com> ] 
Sent: Tuesday, February 13, 2001 8:45 PM 
To: Don.OShea AT emergis DOT com; veritas-bu AT mailman.eng.auburn DOT edu 
Subject: Re: [Veritas-bu] Help Needed 
 
What exactly have you tried? Have you tried to KILL the running NBU backup jobs
outside the NBU GUIs? Have you cycled the NBU daemons? You don't say whether
your platform is UNIX or NT based. The approach paths would be different for
each.
Regards, 
Dennis Dwyer 
Tampa Electric Company 
>>> "O'Shea, Don" <Don.OShea AT emergis DOT com> 02/13/01 20:20 PM >>> 
I have a problem I am hoping someone can help with. We recently ran out of 
space on our server which caused the backups to hang that night. Since that 
night I have not been able to get them to work. I have 3 backups that show 
as active for 4 days now and one as requed. No matter what I try they will 
not go away. I checked the logs and saw some errors in the bpsched log for 
the past few days that it cannot get cient list and now it is reporting 
there are no storage units available. We have a standalone DLT drive that 
the system recognizes fine but when I go into device monitor, I don't see it 
which does not allow me to control it. I have used up my limited attempts to 
find the problem and resolve it so any help would be appreciated. 
Don O'Shea 
Systems Analyst 
BCE Emergis 
Financial Services Division 
Phone: (905) 707-4000 Ext. 3765 
Fax: (905) 707-4329 
mailto:don.oshea AT emergis DOT com <mailto:don.oshea AT emergis DOT com>  
 
_______________________________________________ 
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu 
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
<http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu>  

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<p class=3DMsoNormal><span class=3DEmailStyle18><font size=3D2 =
color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'>T=
ry going
to the \..\NetBackup\db\jobs folder and delete the job ids you want to =
kill.<span
style=3D"mso-spacerun: yes">&nbsp; =
</span><o:p></o:p></span></font></span></p>

<p class=3DMsoNormal><span class=3DEmailStyle18><font size=3D2 =
color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'><=
![if =
!supportEmptyParas]>&nbsp;<![endif]><o:p></o:p></span></font></span></p>=


<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dblack
face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:Tahoma;color:black'>-----Original
Message-----<br>
<b><span style=3D'font-weight:bold'>From:</span></b> O'Shea, Don
[mailto:Don.OShea AT emergis DOT com]<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Tuesday, February =
13, 2001
9:22 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> 'Dennis Dwyer';
veritas-bu AT mailman.eng.auburn DOT edu<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: =
[Veritas-bu] Help
Needed</span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'><![if =
!supportEmptyParas]>&nbsp;<![endif]><o:p></o:p></span></font></p>

<p style=3D'margin-left:.5in'><font size=3D2 color=3Dblack =
face=3D"Times New Roman"><span
style=3D'font-size:10.0pt;color:black'>Sorry I guess that info would be =
helpful.
We are running netbackup 3.2 on an NT server. I have tried stopping a
restarting the services. I have tried killing the jobs through the gui =
with
services stopped and started and I have also tried rebooting&nbsp; but =
all to
no avail. I was looking for the commands to kill the NBU jobs outside =
of the
gui but all my manuals reference the gui way of doing it. I just now =
found a
way the command to reset the drive outside of the gui but no command to =
kill
the jobs. If you could let me know what the command is, I will give it =
a try.</span></font><font
color=3Dblack><span =
style=3D'color:black;mso-color-alt:windowtext'><o:p></o:p></span></font>=
</p>

<p style=3D'margin-left:.5in'><font size=3D2 color=3Dblack =
face=3D"Times New Roman"><span
style=3D'font-size:10.0pt;color:black'>Thanks,</span></font><font =
color=3Dblack><span
style=3D'color:black'> </span></font><font color=3Dblack><span =
style=3D'color:black;
mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p style=3D'margin-left:.5in'><font size=3D2 color=3Dblack =
face=3D"Times New Roman"><span
style=3D'font-size:10.0pt;color:black'>Don O'Shea</span></font><font =
color=3Dblack><span
style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>Systems Analyst</span></font><font color=3Dblack><span
style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>BCE Emergis</span></font><font color=3Dblack><span =
style=3D'color:
black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>Financial Services Division</span></font><font =
color=3Dblack><span
style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>Phone: (905) 707-4000 Ext. 3765</span></font><font =
color=3Dblack><span
style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>Fax: (905) 707-4329</span></font><font color=3Dblack><span
style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'><a =
href=3D"mailto:don.oshea AT emergis DOT com">mailto:don.oshea AT emergis DOT 
com</a></=
span></font><font
color=3Dblack><span style=3D'color:black'> </span></font><font =
color=3Dblack><span
style=3D'color:black;mso-color-alt:windowtext'><o:p></o:p></span></font>=
</p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dblack
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt;color:black'><![if =
!supportEmptyParas]>&nbsp;<![endif]></span></font><font
color=3Dblack><span =
style=3D'color:black;mso-color-alt:windowtext'><o:p></o:p></span></font>=
</p>

<p style=3D'margin-left:.5in'><font size=3D2 color=3Dblack =
face=3D"Times New Roman"><span
style=3D'font-size:10.0pt;color:black'>-----Original =
Message-----</span></font><font
color=3Dblack><span style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>From: Dennis Dwyer [<a =
href=3D"mailto:dfdwyer AT tecoenergy DOT com">mailto:dfdwyer AT tecoenergy DOT 
com</a>=
]</span></font><font
color=3Dblack><span style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>Sent: Tuesday, February 13, 2001 8:45 =
PM</span></font><font
color=3Dblack><span style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>To: Don.OShea AT emergis DOT com; =
veritas-bu AT mailman.eng.auburn DOT edu</span></font><font
color=3Dblack><span style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>Subject: Re: [Veritas-bu] Help Needed</span></font><font
color=3Dblack><span style=3D'color:black'> </span></font><font =
color=3Dblack><span
style=3D'color:black;mso-color-alt:windowtext'><o:p></o:p></span></font>=
</p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dblack
face=3D"Times New Roman"><span style=3D'font-size:12.0pt;color:black'><!=
[if !supportEmptyParas]>&nbsp;<![endif]></span></font><font
color=3Dblack><span =
style=3D'color:black;mso-color-alt:windowtext'><o:p></o:p></span></font>=
</p>

<p style=3D'margin-left:.5in'><font size=3D2 color=3Dblack =
face=3D"Times New Roman"><span
style=3D'font-size:10.0pt;color:black'>What exactly have you tried? =
Have you
tried to KILL the running NBU backup jobs outside the NBU GUIs? Have =
you cycled
the NBU daemons? You don't say whether your platform is UNIX or NT =
based. The
approach paths would be different for each.</span></font><font =
color=3Dblack><span
style=3D'color:black;mso-color-alt:windowtext'><o:p></o:p></span></font>=
</p>

<p style=3D'margin-left:.5in'><font size=3D2 color=3Dblack =
face=3D"Times New Roman"><span
style=3D'font-size:10.0pt;color:black'>Regards,</span></font><font =
color=3Dblack><span
style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>Dennis Dwyer</span></font><font color=3Dblack><span
style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>Tampa Electric Company</span></font><font =
color=3Dblack><span
style=3D'color:black'> </span></font><font color=3Dblack><span =
style=3D'color:black;
mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p style=3D'margin-left:.5in'><font size=3D2 color=3Dblack =
face=3D"Times New Roman"><span
style=3D'font-size:10.0pt;color:black'>&gt;&gt;&gt; &quot;O'Shea, =
Don&quot;
&lt;Don.OShea AT emergis DOT com&gt; 02/13/01 20:20 PM =
&gt;&gt;&gt;</span></font><font
color=3Dblack><span style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>I have a problem I am hoping someone can help with. We =
recently
ran out of</span></font><font color=3Dblack><span =
style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>space on our server which caused the backups to hang that =
night.
Since that</span></font><font color=3Dblack><span =
style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>night I have not been able to get them to work. I have 3 =
backups
that show</span></font><font color=3Dblack><span style=3D'color:black'> =
<br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>as active for 4 days now and one as requed. No matter what =
I try
they will</span></font><font color=3Dblack><span style=3D'color:black'> =
<br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>not go away. I checked the logs and saw some errors in the =
bpsched
log for</span></font><font color=3Dblack><span style=3D'color:black'> =
<br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>the past few days that it cannot get cient list and now it =
is reporting</span></font><font
color=3Dblack><span style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>there are no storage units available. We have a standalone =
DLT
drive that</span></font><font color=3Dblack><span =
style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>the system recognizes fine but when I go into device =
monitor, I
don't see it</span></font><font color=3Dblack><span =
style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>which does not allow me to control it. I have used up my =
limited
attempts to</span></font><font color=3Dblack><span =
style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>find the problem and resolve it so any help would be =
appreciated.</span></font><font
color=3Dblack><span style=3D'color:black'> </span></font><font =
color=3Dblack><span
style=3D'color:black;mso-color-alt:windowtext'><o:p></o:p></span></font>=
</p>

<p style=3D'margin-left:.5in'><font size=3D2 color=3Dblack =
face=3D"Times New Roman"><span
style=3D'font-size:10.0pt;color:black'>Don O'Shea</span></font><font =
color=3Dblack><span
style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>Systems Analyst</span></font><font color=3Dblack><span
style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>BCE Emergis</span></font><font color=3Dblack><span =
style=3D'color:
black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>Financial Services Division</span></font><font =
color=3Dblack><span
style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>Phone: (905) 707-4000 Ext. 3765</span></font><font =
color=3Dblack><span
style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>Fax: (905) 707-4329</span></font><font color=3Dblack><span
style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'><a =
href=3D"mailto:don.oshea AT emergis DOT com">mailto:don.oshea AT emergis DOT 
com</a></=
span></font><font
color=3Dblack><span style=3D'color:black'> </span></font><font =
color=3Dblack><span
style=3D'color:black;mso-color-alt:windowtext'><o:p></o:p></span></font>=
</p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dblack
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt;color:black'><![if =
!supportEmptyParas]>&nbsp;<![endif]></span></font><font
color=3Dblack><span =
style=3D'color:black;mso-color-alt:windowtext'><o:p></o:p></span></font>=
</p>

<p style=3D'margin-left:.5in'><font size=3D2 color=3Dblack =
face=3D"Times New Roman"><span
style=3D'font-size:10.0pt;color:black'>_________________________________=
______________</span></font><font
color=3Dblack><span style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'>Veritas-bu maillist&nbsp; -&nbsp;
Veritas-bu AT mailman.eng.auburn DOT edu</span></font><font =
color=3Dblack><span
style=3D'color:black'> <br>
</span></font><font size=3D2 color=3Dblack><span =
style=3D'font-size:10.0pt;
color:black'><a =
href=3D"http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu";
target=3D"_blank">http://mailman.eng.auburn.edu/mailman/listinfo/veritas=
-bu</a></span></font><font
color=3Dblack><span style=3D'color:black'> </span></font><font =
color=3Dblack><span
style=3D'color:black;mso-color-alt:windowtext'><o:p></o:p></span></font>=
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