The only time I've seen things like your previous e-mail and the symptoms
you report is when the Tape drives are mismatched to their devices.
If that is not the case, I saw this on a pyramid system using AT&T close for
the tape driver, and we don't support AT&T close, so all your devices should
be Xcbn or something to that effect.
Get a blank tape and mount it in the robot and use robtest to place it in
drive 1 and wait till you see it in the device monitor GUI. Once it appears
the drive will say ready yes, then make sure it reports as drive 1 unload
the drive with robtest and move it to Drive 2 repeat the steps till you can
ensure that all drives are correct.
It's my gut feel that this is your problem. If it is, you need to remove
all tapes from the robot and start fresh, you can mount the tapes 1 at a
time to help associate their EVSN to their RVSN so that the label on the
tape matches the label written to the tape.
Or it could be the firmware thing everyone is saying too.
I gotta read every e-mail before making broad stroke suggestions, but the
above is also a cause of the same issues.
Bob
-----Original Message-----
From: TWGIBBAR AT up DOT com [mailto:TWGIBBAR AT up DOT com]
Sent: Wednesday, January 31, 2001 11:31 AM
To: PBoyle AT esri DOT com
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Tapes not unmounting after completion of
backups
It has been somewhat of a random error until yesterday and I too opened an
incident today. I'm not sure quite when it occurs, but much like your
site, only a manual reset of the drives will unload the tape. I've went
through the robtest procedures and that utility thinks it unloads and
places the tape back in the proper slot. The device management utility
still shows the tape as being in the drive.
"Patrick Boyle" <PBoyle AT esri DOT com> on 01/31/2001 11:56:08 AM
To: <TWGIBBAR AT up DOT com>, <veritas-bu AT mailman.eng.auburn DOT edu>
cc:
Subject: RE: [Veritas-bu] Tapes not unmounting after completion of backups
Is this a random error?
We just opened a call with Support on this same issue.
It only occurs after a weekend of fulls, different drives
each weekend, and only a manual reset of the drives will
unload the tapes. mt and robtest do not see a tape loaded.
AIT tape drives (started with AIT-1 and we recently upgraded to AIT-2).
Error code on the drives is "Flashing Code 1" (Waiting for eject)
Was also happening before we upgraded to 3.4...
Patrick Boyle
ESRI Systems Administration
Voice: [909] 793-2853 Ext. 1-1461
Numeric Pager: [909] 777-2791
E-mail: PBoyle AT esri DOT com
-----Original Message-----
From: veritas-bu-admin AT eng.auburn DOT edu
[mailto:veritas-bu-admin AT eng.auburn DOT edu]On Behalf Of TWGIBBAR AT up DOT
com
Sent: Wednesday, January 31, 2001 5:51 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Tapes not unmounting after completion of backups
I have a situation where tapes are not un-mounting following a failure or
completion of a backup. Another backup will kick-off requesting the tape
that is still mounted and eventually time-out and fail. I have two
questions; 1) Is there a configuration parameter that can be set to force a
backup to look for another tape if it can't find the one it's looking for?
2) How can one remotely force the tapes to un-mount and be returned to
their proper slot? I have unsuccessfully attempted this feat with robtest.
Thanks,
Terry
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_______________________________________________
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