Dennis:

have your network guys done anything to DNS?

try this:

from the client

*:\veritas\netbackup\bin\bpclntcmd -self

see what is returned

from the NBU server

/usr/openv/netbackup/bin/bpclntcmd -hn YOURNTCLIENT

make sure the ips are what you expect.

I'd play around with bpclntcmd a bit because this 
sounds like a DNS fat finger.

David

Quoting Dennis Dwyer <dfdwyer AT tecoenergy DOT com>:

> Thanks Lee,
> 
> I too am a UNIX NB guy with NT clients but I get what 
you're saying. I have
> stopped and re-started the NetBackup Service but that 
has had no effect. I
> posted an update regarding security issues associated 
with available ports
> outside the firewall (that's where the problem server 
lives) and hope to
> receive input back from that.
> 
> Dennis
> 
> >>> Lee Kolinsky <kolinsky AT colltech DOT com> 12/18/00 
02:21PM >>>
> Dennis,
> 
> Personally my oppinion on a STATUS-54 for an NT client
> means that you may to need to restart the BPCD 
services on 
> that client.  This is an NT service type of thing 
that gets
> set up when you install NB on that client.  Sorry for 
the
> bad lingo, I'm a NB UNIX guy but I do have NT clients.
> Try stopping and restarting the BPCD service on the 
NT client
> then rerun the backup.  NB server is talking to your 
client
> but your client is not listening or responding.  Hope 
this helps.
> 
> 
> 
> Dennis Dwyer wrote:
> > 
> > I recently started having problems with one of my 
NT clients that I
> cannot diagnose.
> > 
> > I've been through all the  recommended 
troubleshooting steps and
> everything on the network appears to be in order. I 
can ping to the client
> from the NBU server and I can ping from the NBU 
server to the client. When
> I start the backup though, it times out after one 
minute attempting to
> connect. Haven't opened an incident yet ... thought 
I'd run it by the group
> first. I am seeing some interesting things in the 
logs.
> > 
> > 09:07:18 [387.408] <2> bpcd main: offset to GMT 
18000
> > 09:07:18 [387.408] <2> bpcd main: Got socket for 
input 172
> > 09:07:18 [387.408] <2> bpcd main: setup_sockopts 
complete
> > 09:07:32 [387.408] <16> bpcd main: read failed: 
Error: 10054 (installing
> nberrmsg.dll may allow this error to be decoded)
> > 09:07:40 [315.403] <2> bpcd main: offset to GMT 
18000
> > 09:07:40 [315.403] <2> bpcd main: Got socket for 
input 224
> > 09:07:40 [315.403] <2> bpcd main: setup_sockopts 
complete
> > 09:07:41 [315.403] <2> bpcd main: output socket 
port number = 1008
> > 09:07:41 [315.403] <2> bpcd peer_hostname: 
Connection from host ecnbusrv
> (xx.xx.xxx.xx) port 1009
> > 09:07:41 [315.403] <2> bpcd main: Peer hostname is 
ecnbusrv
> > 09:07:41 [315.403] <2> bpcd main: Got socket for 
output 52, lport = 809
> > 09:08:26 [315.403] <16> bpcd main: Couldn't connect 
to address
> xx.xx.xxx.xx port 1008: Error: 10060 (installing 
nberrmsg.dll may allow
> this error to be decoded)
> > 
> > What is this thing nberrmsg.dll and how can I 
install it?
> > Is there documentation on it?
> > Where can I find out what an Error 10060 and 10054 
are?
> > 
> > Has anyone seen anything like this before? I'm 
beginning to think my only
> recourse is to un-install the client agent and re-
install it. I'm awaiting
> information from the server owner to see what (if 
anything) has been done
> to this server within the last week and a half.
> > 
> > Any insight would be greatly appreciated.
> > 
> > Regards,
> > 
> > Dennis F. Dwyer
> > Enterprise Storage Manager
> > Tampa Electric Company
> > 
> > (813) 225-5181  - Voice
> > (813) 275-3599  - FAX
> > 
> > Visit our corporate website at www.tecoenergy.com 
> > 
> > _______________________________________________
> > Veritas-bu maillist  -  Veritas-
bu AT mailman.eng.auburn DOT edu 
> > 
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-
bu 
> 
> -- 
> 
> --Lee
> 
> Client Site: EATON Corp. Cleveland OH (440) 954-5626
> ----------------------_-----------------------_-------
-------------------
>  Lee S. Kolinsky     |_| C o l l e c t i v e |_|   
kolinsky AT colltech DOT com 
>  Pager: 800/946-4646 |___   Technologies    ___|  
http://www.colltech.com 
>  Pin #: 148-3408         O                 O     "The 
Power Of Many Minds"
> ------------------------------------------------------
-------------------
>          What the large print giveth, the small print 
taketh away.
> 
> _______________________________________________
> Veritas-bu maillist  -  Veritas-
bu AT mailman.eng.auburn DOT edu
> 
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bu
> 



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
David A. Chapa
Consulting Manager
DataStaff, Inc.
847 413 1144