Veritas-bu

[Veritas-bu] FW: VERITAS Software ** Technical Advisory **

2000-11-16 16:00:07
Subject: [Veritas-bu] FW: VERITAS Software ** Technical Advisory **
From: McMurphy, Tim Tim.McMurphy AT cdcgy DOT com
Date: Thu, 16 Nov 2000 14:00:07 -0700
I'm on their list but I got this message here before I got it from them.
Congrats you beat them by 5 minutes! Glad I posted a question about it and
waited before I installed it. Darn service packs need a service pack these
days :(

I remember a couple of people posting problems and I decided not to proceed.
The list rules.

-----Original Message-----
From: Patrick Boyle [mailto:PBoyle AT esri DOT com]
Sent: Thursday, November 16, 2000 1:53 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] FW: VERITAS Software ** Technical Advisory **


In case someone doesn't belong to the Veritas Mailing list...
Read below concerning NBU 3.2 and patch 465

Patrick Boyle
ESRI Systems Administration
Voice:          [909] 793-2853  Ext. 1-1461
Numeric Pager:  [909] 777-2791
E-mail:         PBoyle AT esri DOT com


-----Original Message-----
From:   NetBackup_NT [mailto:NetBackup_NT AT maillist.support.veritas DOT com]
Sent:   Thursday, November 16, 2000 12:47 PM
To:     NetBackup_NT
Subject:        VERITAS Software ** Technical Advisory **

VERITAS Software ** Technical Advisory **
SYNOPSIS:  NetBackup Version 3.2 Cumulative Patch J0820465 causes issues
when Customers are initiating immediate manual or scheduled incremental
backups utilizing Multiple Data Streams.  Backups that would have succeeded
prior to applying this patch may return a 'Status 198' or a 'Status 239'
exit code.

Dear Valued Customer,

Because product quality and customer responsiveness are consistent VERITAS
Software hallmarks, any and all issues are taken very seriously and are
quickly addressed.
In the past VERITAS has generated alerts when there was a potential for data
loss or corrupted data not visible to the user.  With this particular issue,
VERITAS has removed a previously published patch (J0820465) due to the
potential of the following errors occurring when performing a backup:
1)      Exit Status Code (198) No active classes contain schedules of the
requested type for this client"
2)      Exit Status Code (239) The specified client does not exist in the
specified class

This patch had limited distribution before it was recalled, however,
customers who did install NetBackup Version 3.2 Cumulative Patch J0820465
may experience issues with the NetBackup schedule facility when initiating
immediate manual, or scheduled incremental backups that utilize Multiple
Data Streams.
For UNIX Systems:  To determine if this patch has been installed, navigate
to /usr/openv/patch directory and view the patch.history file.  For NT
Systems:  If you are unsure if this patch has been installed on your NT
server(s), please contact our Technical Support Department for assistance in
determining your current patch level.
It is highly recommended that you install Patch J0820466, particularly if
you previously installed patch J0820465.  Carefully select Patch J0820466
for the appropriate Operating System, which can be found in the Download
Files Section at the following links.  Patch J0820466 can be installed
directly over J0820465 without the removal of earlier NetBackup patches.
UNIX Platforms:
http://support.veritas.com/ftp/files/filelist_ddproduct_NETBACKUP_ATLSFCD_NE
TBACKUP_PRODID_550_s_filter_lang_English_filter_type_language_RSV_1_HRO_1_RD
G_1.htm

Windows Platforms:
http://support.veritas.com/ftp/files/filelist_ddproduct_NETBACKFORNT_ATLSFCD
_NETBACKFORNT_PRODID_553_s_filter_lang_English_filter_type_language_RSV_1_HR
O_1_RDG_1.htm

If Patch J0820466 cannot be installed at the present time, the workaround
provided below will prevent this issue from occurring:
1)      Replace the "bpsched" binary, located in /usr/openv/netbackup/bin
directory with the "bpsched" binary from patch J0820443, if available.
2)      Uncheck the "Allow Multiple Data Streams" in the "Change Class GUI".

Please refer to the TechNote at the following link for more details:
http://seer.support.veritas.com/tnotes/NETBACKUP/232539.htm
If in need of further assistance with this, please contact VERITAS Technical
Support - NetBackup.
Sincerely,
VERITAS Software



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Sincerely,
VERITAS Technical Support Team

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