Veritas-bu

[Veritas-bu] Backup indexes missing

2000-11-07 13:49:48
Subject: [Veritas-bu] Backup indexes missing
From: Snodgrass, John John.Snodgrass AT icn.siemens DOT com
Date: Tue, 7 Nov 2000 13:49:48 -0500
I've had this happen twice now.  So I am positive what is causing the
problem.  On two occasions, the duplicate job has failed on at least one
image.  This in itself is not a huge problem as I can go back and redo the
failed images.  My biggest problem is that the online index files get
trashed.  I verified yesterday that the index files were OK.  I brought up
xbp and I was able to browse the directory tree and files for the selected
backup images yesterday before the duplicate job was started.  At
approximately 18:00 yesterday evening, the duplicate job had a media error.
Not a huge problem in itself.  Only 5 of the 6 selected images were
completed successfully.  When I came in this morning and saw the error, I
went through the same steps I did yesterday, and all the online index
information was gone.  if it matters, these are SAP backups.

We purchased NetBackup through Sun when we bought our E10K and L11000
libraries.  I have a call open to them, but no help as of yet.  I thought I
might run this past the group to see if anyone had any ideas on what causes
this or how to fix it.

The other system that we run the same procedures worked fine.  The duplicate
ran fine and the online indexes are fine.

======================
John Snodgrass
Siemens ICN
Lake Mary, FL
407-942-5583
======================



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