Man, what was I thinking...Yes Kate...Look at the 
Client first...

three hours sleep doesn't do a body good.

But pg 82 in the TS guide would have told you that 
anyway.

david

Quoting "Everett, Craig" <Craig_Everett AT intuit DOT com>:

> Veritas recommends some OTM settings at the client 
level. I had the same
> issue. If you have an app running on the client that 
is memory intensive
> OTM
> settings can help.
> Here are the registry key settings that I 
added/modified on our NT clients:
> 
> OTM_Cache_Size_Init: 0
> OTM_Cache_Size_Max: 0
> 
> 
> Added OTM_Error_Control: 1
> 0 = Abort on error
> 1 = Disable OTM
> 2 = Retry OTM
> 
> These settings cured our Status 11 problems.
> 
> Thanks,
> 
> Craig Everett
> Intuit Inc,
> San Diego Data Center
> 
> -----Original Message-----
> From: Kate Benson [mailto:KBenson AT outpost DOT com]
> Sent: Wednesday, July 12, 2000 10:09 AM
> To: 'veritas-bu AT Eng.Auburn DOT EDU'
> Subject: [Veritas-bu] Help with NT client returning 
11 error!
> 
> 
> Hi!
> I'm hoping maybe someone out there might be able to 
offer some advice on
> this situation that I are encountering with somewhat 
frequency in my
> environment.
> 
> I'm running NetBackup v3.2 on a Solaris Master/Media 
server and this issue
> pertains specifically to various Windows NT 4.0 
client.
> 
> I have attempted to get an answer in regard to this 
issue on multiple
> occasions with NO LUCK! 
> 
> Here is the situation:
> The NT client will give all impression of having run 
a complete backup of
> the partition it's attempting to back up.
> Here is the info from the "job monitor":
> 07/10/00 01:37:40 - connecting
> 07/10/00 01:37:40 - connected; connect time: 000:00:00
> 07/10/00 01:37:40 - mounting CII229
> 07/10/00 01:41:10 - mounted; mount time: 000:03:31
> 07/10/00 01:41:10 - positioning to file 4
> 07/10/00 01:43:30 - positioned; position time: 
000:02:15
> 07/10/00 01:43:30 - begin writing
> 07/10/00 02:53:10 - mounting CII206  
> 07/10/00 02:53:20 - mounting CII270
> 07/10/00 02:53:10 - mounting CLN494
> 07/10/00 02:54:30 - mounted; mount time: 000:01:08
> 07/10/00 02:54:30 - positioning to file 1
> 07/10/00 02:54:30 - positioned: position time: 
000:00:09
> 07/10/00 02:56:50 - end writing; write time: 001:13:20
> (11) system call failed
> *******************
> If I check the problem report for the client, it 
returns an error in regard
> to the tapes it was mounting being in DOWN drives. 
ALL drives are and were
> in an UP state when this occurred.
> 
> This happened after it appears to have completed the 
backup!  It wrote
> 12266144 kb of data and has an end time. If there is 
anyway that someone
> out
> there might be able to help me figure out WHY this is 
happening?  It has
> happened on different clients in our environment. All 
of them Windows NT 4
> w/ SP 5 installed.
> 
> Any help or guidance you might be able to offer would 
be greatly
> appreciated.
> 
> ~Kate Benson
> 
> Kate Benson
> Network Engineer
> Outpost.com
> (860) 927-8234
> kbenson AT outpost DOT com
> 
> "I made some studies, and reality is the leading 
cause of stress amongst
> those in touch with it. I can take it in small doses, 
but as a lifestyle
> I've found it too confining."
>       
> ~Jane Wagner
> 
> 
> 
> 
>  
> 
> 
> 
> _______________________________________________
> Veritas-bu maillist  -  Veritas-
bu AT mailman.eng.auburn DOT edu
> 
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-
bu
> _______________________________________________
> Veritas-bu maillist  -  Veritas-
bu AT mailman.eng.auburn DOT edu
> 
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-
bu
> 



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David A. Chapa                847 413 1144 p
Director of Technology        847 413 1168 f
DataStaff, Inc.               http://www.datastaff.com
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