The interface freeze is a normal behavior, that's not your problem.
It's classic when requesting a tape and waiting for it.
You should not focus on this point.

The problem is getting "server is busy" and means that server
cannot satisfy yet volume request.
When you see the volume request, check for the node on which the volume is
requested (eg waitinf for xxxx on host_yyyy)

Check pool can be mounted on that device and node.
Check also storage node affinity of client
Check also for device state.

HTH

Th

-----Message d'origine-----
De : EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] De 
la
part de JayJay
Envoyé : jeudi 30 août 2012 14:36
À : NETWORKER AT LISTSERV.TEMPLE DOT EDU
Objet : [Networker] Windows restores hangs and dies

Hi folks,

I need to perform a restore on a windows server 2003 machine.

NetWorker bersion is 7.6.3.

After I start the networker user, I change the browse time and navigate
through the filesystem tree to mark the files I wanna restore. Then I change
the location and hit the recover button. Shortly after that the GUI hangs
and nothing happens. If I wait for a couple of minutes I get the message:
networker server busy: waiting for 30 seconds then retrying. But still the
GUI hangs.

I tried it from two other machines (windows server 2008 r2 and windows xp)
with the same result.

On my networker server I can see the browse session and also a request for
the datadomain boost-device where the data should reside. volume is mounted.

Any ideas?

Thanks in advance,
JayJay

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