On Thursday 29 September 2011 21:59:51 Davina Treiber wrote:
> On 29/09/11 21:56, jee wrote:
> > On Thursday 29 September 2011 20:01:50 Davina Treiber wrote:
> >> On 29/09/11 19:06, Michael Leone wrote:
> >>> EMC wants me to save the clientid; delete the client; move the index
> >>> directory; recreate client using same clientid. We'll see ...
> >>
> >> They might be right, but I wouldn't do that without first establishing
> >> whether or not that is the problem.
> >
> > And how can they determine the nature of the problem if they don't try
> > doing that (and other troubleshooting tests)? This is not behaving as
> > expected and hence the only way to know what's going on is by doing some
> > tests. Index issues are most likely caused by probles related to
> > resolution and clientID's.
>
> It should be evident by checking client IDs from mminfo reports and
> client configs.

Not at all evident.
In my case (this happened 1 year ago) I removed the offending client and when 
I tried to recreate it with the same name NW produced a warning  because the 
same clientId was already linked to a different hostname ( it had been 
renamed a few months earlier by another admin). Apparently  some crash had 
also occurred in the past and that could have left the system in some 
inconsistent state. So, no, not at all evident.

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