Networker

Re: [Networker] Tape prematurely marked full

2011-07-29 11:22:22
Subject: Re: [Networker] Tape prematurely marked full
From: "Gilles, Paul" <paul.gilles AT NAVTEQ DOT COM>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Fri, 29 Jul 2011 10:11:52 -0500
I'm running Networker 7.6.1.7 on a Sun T2000 running Solaris 10 with five 
Storage Nodes and 25 Dedicated Storage Nodes. We use two Brocade switches to 
connect the backup fabric. I have four Quantum i6000 libraries with 48, 47, 16 
and 8 drives (IBM LTO-3, -4 and -5 drives). I was using Quantum media when the 
"prematurely full" messages began back in April 2011. We are now using TDK 
media and the problem has become worse. Due to our requirements, we primarily 
use new tape media. We've replaced about eight tape drives, and removed about 
25 tapes from circulation. We've had several hundred tape drives "marked full 
prematurely". This problem appears primarily on our two libraries that have the 
highest tape usage (3000+/month between the two of them).

I am told that Quantum and IBM have an issue with their firmware in how it 
handles tape errors. The new TDK media has a problem with tape tension (like 
most new media) and "dust" from the manufacturing process. Apparently, the 
firmware is a little too sensitive to tape errors that aren't really errors and 
the "dust" requires the tape drives to be cleaned much more often (several 
times a month). And we all know how enthusiastic Networker is on marking tapes 
as bad on drive errors. Our short-term fix is our script that ejects tapes now 
changes all tapes that are marked prematurely full back to appendable. On the 
fourth such error, we eject the tape and discard it. We have removed about six 
tapes this way. The remainder of the tapes have been reused without error.

I will say that Quantum has been very responsive in determining a root cause to 
this issue. 

YMMV

Paul Gilles
NAVTEQ

-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT listserv.temple DOT edu] On 
Behalf Of STANLEY R. HORWITZ
Sent: Friday, July 29, 2011 9:19 AM
To: NETWORKER AT listserv.temple DOT edu
Subject: [Networker] Tape prematurely marked full

Perhaps some of you can help me uncover a mystery. I have a Spectra T50e
tape library with two LTO-5 tape drives with the hardware encryption
feature enabled. This tape library is used exclusively to do group-based
cloning in NetWorker 7.6 SP1 Power Edition on a Red Hat Linux 64-bit Dell
server. The drives are connected to the NetWorker server via fibre channel.

Last night, one of the three tapes that received clone data was marked
full much too soon. All I can find in the /nsr/logs/daemon.raw file is a
notice that this tape was marked full prematurely. This was the first tape
to be written to that night. I did not notice any problems with the other
two tapes that were used last night.

I am wondering why that occurred. Could this particular tape be defective?
Nothing out of the ordinary showed up in the /var/log/messages file last
night. The tape in question is only about two months old and it has no
aborted safe sets on it.

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