Can you check ipconfig/all ?

On 06/20/2011 10:03 PM, Werth, Dave wrote:

Thanks for all of the suggestions but no joy yet.

To clarify things a bit, we are running NetWorker 7.6.1 on Windows 2008 R2 x64. 
 The client Helios is a Solaris 7 client but I'm getting the same message for a 
variety of Windows clients as well.

We have had some issues with our 10 GB NIC and have been switching between it 
and the built in 1 GB NIC.  That's probably the source of this problem but I 
can't find anything to fix in those.

On the NetWorker Server:
Hosts file has not changed from what was working for the past several months.  
Modification date was back in March.  I looked at it and can't see anything 
wrong.

Also, both forward and reverse lookup are working as expected for the server.

The server has a static IP address and hostname returns Apollo.

The file system backup for Helios worked but the index backup for Helios on the 
NetWorker Server (Apollo) is failing.


Dave

Dave Werth
Garmin AT, Inc.
Salem, Oregon

-----Original Message-----
From: jee [mailto:jee AT eresmas DOT net]
Sent: Monday, June 20, 2011 11:31 AM
To: EMC NetWorker discussion; Werth, Dave
Subject: Re: [Networker] Error: `localhost' is not a valid index name for the 
client `localhost'

Hi Dave

See if "helios"appears associated to the loopback on the /etc/hosts file.
If that is the case you need to remove "helios" from that line.



jee



On Monday 20 June 2011 18:11:55 Werth, Dave wrote:

All of our backups are failing with the message:


* helios:index 3 retries attempted

* helios:index 39078:save: SYSTEM error: `localhost' is not a valid index
name for the client `localhost'

* helios:index

* helios:index 5777:save: Cannot open save session with apollo

      *<ERROR>  :  Failed with error(s)

Only the index is failing to back up.  The rest of the savesets backup
fine.

I've cleared the nsr\tmp directory and the jobsdb directories and rebooted
the server but that didn't help.

Anybody have a clue how to fix that?

Dave Werth
Garmin AT, Inc.
Salem, Oregon

________________________________
This e-mail and any attachments may contain confidential material for the
sole use of the intended recipient. If you are not the intended recipient,
please be aware that any disclosure, copying, distribution or use of this
e-mail or any attachment is prohibited. If you have received this e-mail in
error, please contact the sender and delete all copies.

Thank you for your cooperation.

To sign off this list, send email to listserv AT listserv.temple DOT edu and 
type
"signoff networker" in the body of the email. Please write to
networker-request AT listserv.temple DOT edu if you have any problems with this
list. You can access the archives at
http://listserv.temple.edu/archives/networker.html or via RSS at
http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER

This e-mail and any attachments may contain confidential material for the sole 
use of the intended recipient. If you are not the intended recipient, please be 
aware that any disclosure, copying, distribution or use of this e-mail or any 
attachment is prohibited. If you have received this e-mail in error, please 
contact the sender and delete all copies.

Thank you for your cooperation.

To sign off this list, send email to listserv AT listserv.temple DOT edu and type 
"signoff networker" in the body of the email. Please write to networker-request 
AT listserv.temple DOT edu if you have any problems with this list. You can access the 
archives at http://listserv.temple.edu/archives/networker.html or
via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER

To sign off this list, send email to listserv AT listserv.temple DOT edu and type 
"signoff networker" in the body of the email. Please write to networker-request 
AT listserv.temple DOT edu if you have any problems with this list. You can access the 
archives at http://listserv.temple.edu/archives/networker.html or
via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER