Networker

Re: [Networker] 7.6.1 - Savesets hang

2011-02-07 13:58:57
Subject: Re: [Networker] 7.6.1 - Savesets hang
From: Craig Hurst <craig.hurst AT ANSYS DOT COM>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Mon, 7 Feb 2011 13:47:21 -0500
Not sure this will help, but I have had issues with Windows 2008 also,
backups keep timing out. Tried different versions of Networker client,
didn't help. EMC had me change the following settings in Networker console.

Go to the group that includes problem client, go to properties> advanced >
client retries set to 1, inactivity timeout set to 0

Also on client add a system variable: Name: NSR_KEEPALIVE_WAIT   Variable:
3500   now restart Networker Exec service

Clients are running 7.6.1

This resolved all my 2008 issues. Hope this helps.

**
*

-----------------------------------

Craig Hurst

Systems Administrator
ANSYS, Inc.
craig.hurst AT ansys DOT com

Tel: 1.724.514.3607
Fax: 1.724.514.3117

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On Mon, Feb 7, 2011 at 1:34 PM, Werth, Dave <dave.werth AT garmin DOT com> 
wrote:

> I didn't mention that the problem also affects our Exchange backups so it
> might be the same issue.  The Module for Exchange version is 5.1.3.274.
>  Incrementals for the most part have been ok so far but the full backups
> have been a problem.
>
> We never had the problem with 7.5.2 server.
>
> Dave Werth
> Garmin AT, Inc.
> Salem, Oregon
> -----Original Message-----
> From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] 
> On
> Behalf Of Kevin Malone
> Sent: Monday, February 07, 2011 10:12 AM
> To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> Subject: Re: [Networker] 7.6.1 - Savesets hang
>
> I am running 7.5.3.2 and have been experiencing SQL backup hangs ever since
> I upgraded to this version from 7.4.4 over 3 months ago.  I have seen hangs
> on log file (incr) backups of SQL and failures on differential and full
> backups with errors being i/o 995 errors.  We have not been able to isolate
> the issue as of yet, and EMC engineering has been looking into this for some
> time.  This does not happen with traditional file level backups for the same
> servers, only with SQL.  We can backup SQL to a local file and then backup
> that file with no errors.  We use the SQL Module.  I have tried lots of
> combinations of older SQL clients and older NW client versions and are now
> down to only a couple of clients that have this behavior having downgraded
> to SQL Module versions 5.0 (for SQL 2005) or 5.1 (for SQL 2008).  This issue
> happens across all Microsoft OS versions, all SQL versions (2005 and 2008)
> and both 32 and 64 bit.
>
> I know this isn't the same issue as yours, Dave, but I am curious if anyone
> else out there is seeing similar issues with backups hanging/erroring with
> i/o 995.
>
> Kevin Malone
> Salisbury University
> Salisbury, Maryland
>
>
>
> -----Original Message-----
> From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] 
> On
> Behalf Of Werth, Dave
> Sent: Monday, February 07, 2011 12:52 PM
> To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> Subject: [Networker] 7.6.1 - Savesets hang
>
> We are running NetWorker 7.6.1 Server on Windows 2008 R2 Server.  This was
> installed a week ago last Friday.  Our old server was 7.5.2.
>
> I know this has been discussed before and I've spent some time searching
> the archives and the EMC PowerLink Knowledge Base without much luck.
>
> The problem is that on a somewhat random basis different savesets hang
> during backups, usually the bigger ones that take longer to backup.  I can
> often restart them by going onto the client and killing the save process but
> sometimes they hang again.  Our clients are a mixture of 7.5 and 7.6 which
> doesn't seem to make a difference to the problem.
>
> Can anyone offer some help to me with the problem?
>
> Thanks,
> Dave Werth
> Garmin AT, Inc.
> Salem, Oregon
>
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