On 24/11/2010, at 8:14 PM, "Davina Treiber" <Davina.Treiber AT PeeVRo.co DOT
uk> wrote:
> On 11/24/10 00:16, Rachel Polanskis wrote:
>> Hi,
>> We have an L700E attached to a Sun T5220, that has mostly been working OK.
>>
>> Last week, the system went offline with the error:
>>
>> 39078:nsrjb: RAP error: No jukeboxes are currently usable.
>>
>> So I killed off the evil NetWorker 7.6.Build.142 software, cleaned out
>> /nsr/tmp and restarted with the library coming back "as advertised".
>>
>> Last night, it decided to ruin my evening by doing it again.
>>
>> This time, no matter what I do, I cannot get the system online again.
>>
>>
>> I have rebooted the server/cleared /nsr/tmp and Powered off/IPL the
>> library several times now.
>>
>>
>> The system will not come up. This library is 50Km from where I sit,
>> so I cannot just go in and get this checked out easily. I am getting
>> someone to check the CAP's are closed, but I am certain they are.
>>
>> No matter what I try, we always get nsrjb: RAP error: No jukeboxes are
>> currently usable
>>
>> Can someone please let me know if they have had a similar issue.
>>
>> We used to just run nsrjb -HH when this happened but it is not working
>> for us at all. No nsrjb commands will pass the RAP error.
>>
>> So, before I run screaming into the night with this frustrating problem,
>> please help! I can supply info as required but I am totally stuck.
>
> You need to diagnose this at the storage node. Login and run sjirdtag
> b.t.l (or one of the other low level commands). If this is Solaris 10
> you will need to stop NetWorker on the storage node first because the
> nsrlcpd process will lock the device.
>
> If the library reports the list of drives/slots etc. then the problem is
> not at a hardware level. You may find that the device name has changed,
> in which case you need to change the address in the library config, and
> it means you also need to implement persistent binding if you haven't
> already done so.
Hi Davina,
sjirdtag gives us an io error when it is executed. It does look like a
mechanical fault
with the hand "grabber" inside the L700.....
Thanks!
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