We had a similar problem, but can't say that yours is the same.
Our scsi address for our control port to the library got changed after
an upgrade. The drives were fine, but since the control port (went
from [email protected] to [email protected] ), the library would just go
straight to disabled. Check out the release notes / admin guide.
It's buried in there somewhere. Just something to check out.
Good luck.
David M. Browning Jr.
IT Project Coordinator Enterprise Backups and Help Desk
-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of Rachel Polanskis
Sent: Tuesday, November 23, 2010 8:14 PM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] L700 goes offline - never returns
On Wed, 24 Nov 2010, STANLEY R. HORWITZ wrote:
> Rachel,
>
> The following log entry says ...
>
> Nov 24 11:51:17 nsrserverhost root: [ID 702911 daemon.notice]
NetWorker
> media: (info) Found the library `pta-L700e' already configured but
> disabled!
>
> So then the question is, why? I do not know HP-UX, but if you haven't
> checked its system logs, do so. I have a feeling something is wrong at
a
> hardware level.
Yep, it's Solaris 10 actually! But we also suspect a hardware failure,
but do not know if it is the emulex hba, the switch, the library or the
hand!
We trolled the system logs eg debug logs and there is no relevant
hardware error message anywhere.
Cheers.....
>
> On 11/23/10 8:56 PM, "r.polanskis AT uws.edu DOT au" <r.polanskis AT uws.edu
> DOT au>
> wrote:
>
>> On Wed, 24 Nov 2010, STANLEY R. HORWITZ wrote:
>>
>>> Rachel;
>>>
>>> Can you log onto the storage node that has that tape library
connected
>>> to
>>> it and see if there are any telltale errors in that system's log
files?
>>
>> There's nothing much in our debug logs at all - this is from a
diagnostic
>> run this morning:
>>
>> Nov 24 11:51:10 nsrserverhost root: [ID 702911 daemon.notice]
NetWorker
>> media: (info) Searching for NetWorker SCSI devices on
'nsrserverhost'...
>> Nov 24 11:51:10 nsrserverhost root: [ID 702911 daemon.notice]
NetWorker
>> media: (info) Starting dvdetect process on host 'nsrserverhost'...
>> Nov 24 11:51:16 nsrserverhost root: [ID 702911 daemon.notice]
NetWorker
>> media: (info) Found new LTO Ultrium-3 device /dev/rmt/40cbn on host
>> <nsrserverhost>. (<HP Ultrium 3-SCSI L63S at SCSI Bus 4 Target
2
>> LUN 0>)
>> Nov 24 11:51:16 nsrserverhost root: [ID 702911 daemon.notice]
NetWorker
>> media: (info) Found new LTO Ultrium-3 device /dev/rmt/41cbn on host
>> <nsrserverhost>. (<HP Ultrium 3-SCSI L63S at SCSI Bus 4 Target
3
>> LUN 0>)
>> Nov 24 11:51:16 nsrserverhost root: [ID 702911 daemon.notice]
NetWorker
>> media: (info) Found new LTO Ultrium-3 device /dev/rmt/42cbn on host
>> <nsrserverhost>. (<HP Ultrium 3-SCSI L63S at SCSI Bus 4 Target
6
>> LUN 0>)
>> Nov 24 11:51:16 nsrserverhost root: [ID 702911 daemon.notice]
NetWorker
>> media: (info) Found new LTO Ultrium-3 device /dev/rmt/44cbn on host
>> <nsrserverhost>. (<HP Ultrium 3-SCSI L63S at SCSI Bus 5 Target
1
>> LUN 0>)
>> Nov 24 11:51:16 nsrserverhost root: [ID 702911 daemon.notice]
NetWorker
>> media: (info) Found new LTO Ultrium-3 device /dev/rmt/43cbn on host
>> <nsrserverhost>. (<HP Ultrium 3-SCSI L6CS at SCSI Bus 5 Target
3
>> LUN 0>)
>> Nov 24 11:51:17 nsrserverhost root: [ID 702911 daemon.notice]
NetWorker
>> media: (info) Found new LTO Ultrium-3 device /dev/rmt/45cbn on host
>> <nsrserverhost>. (<HP Ultrium 3-SCSI L63S at SCSI Bus 5 Target
4
>> LUN 0>)
>> Nov 24 11:51:17 nsrserverhost root: [ID 702911 daemon.notice]
NetWorker
>> media: (info) Found the library `pta-L700e' already configured but
>> disabled!
>> Nov 24 11:51:17 nsrserverhost root: [ID 702911 daemon.notice]
NetWorker
>> media: (info) Ending dvdetect process on host 'nsrserverhost'...
>> Nov 24 11:51:19 nsrserverhost root: [ID 702911 daemon.notice]
NetWorker
>> media: (info) Finished searching for new backup devices.
>> Nov 24 11:51:19 nsrserverhost root: [ID 702911 daemon.notice]
NetWorker
>> media: (info) Jukebox pta-L700e is now enabled.
>>
>>
>> Even after this the system is telling us it is "not ready"......
We
>> are suspecting a "hand issue" but I have to get someone
>> onsite to investigate!
>>
>>
>> Last night, when the hangup happened, there was no details in any of
the
>> logs - it just hangs up :/
>>
>>
>>
>> Thanks very much for looking.....
>>
>>
>>
>>>
>>> On 11/23/10 7:16 PM, "Rachel Polanskis" <r.polanskis AT UWS.EDU DOT AU>
wrote:
>>>
>>>> Hi,
>>>> We have an L700E attached to a Sun T5220, that has mostly been
working
>>>> OK.
>>>>
>>>> Last week, the system went offline with the error:
>>>>
>>>> 39078:nsrjb: RAP error: No jukeboxes are currently usable.
>>>>
>>>> So I killed off the evil NetWorker 7.6.Build.142 software, cleaned
out
>>>> /nsr/tmp
>>>> and restarted with the library coming back "as advertised".
>>>>
>>>> Last night, it decided to ruin my evening by doing it again.
>>>>
>>>> This time, no matter what I do, I cannot get the system online
again.
>>>>
>>>>
>>>> I have rebooted the server/cleared /nsr/tmp and Powered off/IPL the
>>>> library several times now.
>>>>
>>>>
>>>> The system will not come up. This library is 50Km from where I
sit,
>>>> so I
>>>> cannot just go in and get this checked out easily. I am getting
>>>> someone
>>>> to check
>>>> the CAP's are closed, but I am certain they are.
>>>>
>>>> No matter what I try, we always get nsrjb: RAP error: No jukeboxes
are
>>>> currently usable
>>>>
>>>> Can someone please let me know if they have had a similar issue.
>>>>
>>>> We used to just run nsrjb -HH when this happened but it is not
>>>> working for us at all. No nsrjb commands will pass the RAP error.
>>>>
>>>> So, before I run screaming into the night with this frustrating
>>>> problem,
>>>> please help! I can supply info as required but I am totally
stuck.
>>>>
>>>>
>>>> Cheers.
>>>>
>>>> --
>>>> Rachel Polanskis Systems Admin, University of Western Sydney
>>>> ADD Werrington North Campus (+61 2) 9678 7291
>>>> <r.polanskis AT uws.edu DOT au>
>>>> "The perversity of the Universe tends towards a maximum." -
>>>> Finagle's
>>>> Law
>>>>
>>>> To sign off this list, send email to listserv AT listserv.temple DOT edu
and
>>>> type "signoff networker" in the body of the email. Please write to
>>>> networker-request AT listserv.temple DOT edu if you have any problems with
>>>> this
>>>> list. You can access the archives at
>>>> http://listserv.temple.edu/archives/networker.html or
>>>> via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER
>>>
>>>
>>
>> --
>> Rachel Polanskis Systems Admin, University of Western Sydney
>> ADD Werrington North Campus (+61 2) 9678 7291
<r.polanskis AT uws.edu DOT au>
>> "The perversity of the Universe tends towards a maximum." -
Finagle's
>> Law
>
>
--
Rachel Polanskis Systems Admin, University of Western
Sydney
ADD Werrington North Campus (+61 2) 9678 7291
<r.polanskis AT uws.edu DOT au>
"The perversity of the Universe tends towards a maximum." -
Finagle's Law
To sign off this list, send email to listserv AT listserv.temple DOT edu and
type "signoff networker" in the body of the email. Please write to
networker-request AT listserv.temple DOT edu if you have any problems with this
list. You can access the archives at
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via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER
To sign off this list, send email to listserv AT listserv.temple DOT edu and
type "signoff networker" in the body of the email. Please write to
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