Re: [Networker] Legato 7.6.1 and NDMP backups

Clint,

Would you be willing to share (privately if you have to) your SR # with me, so 
I can hit the
guy I'm working with over the head with it?

Thanks,
  Frank

On 9/29/10 1:03 PM, Clint Bullock wrote:
> On Sep 29, 2010, at 11:47 AM, Matthew Huff wrote:
> 
>> We recently upgraded from 7.5.3 to 7.6.1 and now all of our NDMP backups of 
>> our NetApp and Centera are failing with:
>>
>> * pur-sv-filer1-nsr:/vol/vol0/etc 5 retries attempted
>> * pur-sv-filer1-nsr:/vol/vol0/etc 42794:nsrndmp_save: Performing backup to 
>> Non-NDMP type of device
>> * pur-sv-filer1-nsr:/vol/vol0/etc 42652:nsrndmp_save: DSA save time could 
>> not be retrieved, exiting..
>> * pur-sv-filer1-nsr:/vol/vol0/etc 6899:nsrdsa_save: Warning: Could not 
>> determine job id. Continuing ...
>> * pur-sv-filer1-nsr:/vol/vol0/etc 39078:nsrdsa_save: SYSTEM error: Could not 
>> establish jobid with server.
>> * pur-sv-filer1-nsr:/vol/vol0/etc
>> * <ERROR> : Failed with error(s)
>>
>> I've reset the jobsdb, tried resetting the ndmp password, etc, but nothing I 
>> do seems to matter. Both are DSA backups, and have been working fine for a 
>> long time.
>>
>> Any ideas?
> 
> 
> Hey Matthew,
> 
> We ran into the exact same problem after upgrading from 7.4.5 to 7.5.3.2 last 
> week (NDMP backups for NetApp and StorageTek NAS).  I worked with an NDMP 
> support engineer, and he said that other folks are having this issue, as 
> well.  Engineering is working on a patch.  Even though the jobs are failing 
> on the NetWorker Management Console, we've found that we can manually run the 
> jobs from the command-line (i.e., using nsrndmp_save from shell access on our 
> Linux NetWorker server).  We've disabled the NMC jobs and setup cron jobs for 
> the NDMP backups until this gets fixed.
> 
> --
> Clint Bullock
> Storage Administrator
> University System of Georgia
> 
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-- 
Frank Swasey                    | http://www.uvm.edu/~fcs
Sr Systems Administrator        | Always remember: You are UNIQUE,
University of Vermont           |    just like everyone else.
  "I am not young enough to know everything." - Oscar Wilde (1854-1900)

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