Networker

Re: [Networker] NMC backup says it fails on Win2008 R2

2010-09-29 12:45:27
Subject: Re: [Networker] NMC backup says it fails on Win2008 R2
From: Michael Leone <Michael.Leone AT PHA.PHILA DOT GOV>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Wed, 29 Sep 2010 12:25:08 -0400
> I think there was a bug in backing up NMC related files for 64 bit 2008
> which was fixed 7.5.3
> Is this a 64bit machine?

Win2008 R2 is exclusively 64 bit. So yes ...

I've been holding off on 7.5.3, since I saw reports here that indicated 
difficulties with it. So I figured I'd wait it out for a while longer yet 
...

> 
> On Tue, Sep 28, 2010 at 2:38 PM, <michael.jones2 AT emc DOT com> wrote:
> 
> > Windows Server 2008 R2 is supported in NW75SP2 or later and NW76SP1 or
> > later releases.
> >
> > -----Original Message-----
> > From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT 
> > EDU] 
On
> > Behalf Of John Terran
> > Sent: Tuesday, September 28, 2010 2:02 PM
> > To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> > Subject: Re: [Networker] NMC backup says it fails on Win2008 R2
> >
> > Hi Michael,
> >
> > - The NMC db backup consists of
> >   - NMC database (saveset name NMCASA:/gst_on_hostname/lgto_gst)
> >   - database credential file and authentication configuration files
> > (saveset name CONSOLE_BACKUP_FILES)
> >   In this case, backup of database credential file and authentication
> > configuration files is failing and hence it is being reported as 
failed.
> >
> > - Is this 64 bit or 32 bit Windows?
> > - Not sure if Windows 2008 R2 is supported for NMC in 7.5.2, I know it
> > is supported in later releases..
> >
> > John
> >
> > On Tue, Sep 28, 2010 at 9:39 AM, Michael Leone
> > <Michael.Leone AT pha.phila DOT gov>wrote:
> >
> > > I have a Win2008 R2 server, running NW 7.5.2. And the backup of the
> > > NMC on this server is showing failure at each run .. even though it
> > > also says it is successful.
> > >
> > > NetWorker savegroup failure: (alert) Networker DB Completed/Aborted,
> > > Total
> > > 1 client(s), 0 Clients disabled, 0 Hostname(s) Unresolved, 1 Failed, 
0
> >
> > > Succeeded.
> > >
> > >  Networker DB completed, Total 1 client(s), 1 Failed. Please see 
group
> >
> > > completion details for more information.
> > >
> > > Failed: csrvfil001.wrk.ads.pha.phila.gov
> > >
> > >
> > > saveset
> > >
> > 
csrvfil001.wrk.ads.pha.phila.gov:csrvfil001.wrk.ads.pha.phila.gov:index:
> > > percentage of inactive files by count: 0.00, by space: 0.00
> > >
> > >
> > > saveset
> > > csrvfil001.wrk.ads.pha.phila.gov:csrvfil001.wrk.ads.pha.phila.gov:
> > > bootstrap:
> > > percentage of inactive files by count: 0.00, by space: 0.00
> > >
> > > Start time:   Tue Sep 28 07:00:00 2010
> > > End time:     Tue Sep 28 07:01:57 2010
> > >
> > > --- Unsuccessful Save Sets ---
> > >
> > > * 
csrvfil001.wrk.ads.pha.phila.gov:NMCASA:/gst_on_csrvfil001/lgto_gst
> > > 1 retry attempted
> > > * 
csrvfil001.wrk.ads.pha.phila.gov:NMCASA:/gst_on_csrvfil001/lgto_gst
> > > 24052:savepsm: Backup of database completed successfully
> > > * 
csrvfil001.wrk.ads.pha.phila.gov:NMCASA:/gst_on_csrvfil001/lgto_gst
> > > 68172:savepsm: Backing up database credential file and 
authentication
> > > configuration files...
> > >
> > > --- Successful Save Sets ---
> > >
> > > * csrvfil001.wrk.ads.pha.phila.gov:Probe savefs
> > > csrvfil001.wrk.ads.pha.phila.gov: succeeded.
> > > * csrvfil001.wrk.ads.pha.phila.gov:index savegrp: suppressed 8 lines
> > > of output.
> > > * csrvfil001.wrk.ads.pha.phila.gov:index mtimeasm -s C:\Program
> > > Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov
> > > \db6\4ca10000\4ca1303e.rec
> > > * csrvfil001.wrk.ads.pha.phila.gov:index mtimeasm -s C:\Program
> > > Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov
> > > \db6\4ca10000\4ca1cab1.rec
> > > * csrvfil001.wrk.ads.pha.phila.gov:index mtimeasm -s C:\Program
> > > Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov
> > > \db6\4ca10000\4ca1cb22.rec
> > > * csrvfil001.wrk.ads.pha.phila.gov:index uasm -s C:\Program
> > > 
Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov\db6\4ca10000\
> > > * csrvfil001.wrk.ads.pha.phila.gov:index uasm -s C:\Program
> > > Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov\db6\
> > > * csrvfil001.wrk.ads.pha.phila.gov:index C:\Program
> > > Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov\
> > > * csrvfil001.wrk.ads.pha.phila.gov:index
> > >  csrvfil001.wrk.ads.pha.phila.gov:
> > index:csrvfil001.wrk.ads.pha.phila.gov
> > > level=9, 42 MB 00:00:01     12 files
> > > * csrvfil001.wrk.ads.pha.phila.gov:bootstrap savegrp: suppressed 313
> > > lines of output.
> > > * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program
> > > Files\Legato\nsr\res\nsrladb\08\
> > > * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program
> > > 
Files\Legato\nsr\res\nsrladb\09\0900940700000000cf7d8b4c000000000a404b
> > > 06
> > > * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program
> > > 
Files\Legato\nsr\res\nsrladb\09\0900b80e00000000252f884c000000000a404b
> > > 06
> > > * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program
> > > Files\Legato\nsr\res\nsrladb\09\
> > > * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program
> > > Files\Legato\nsr\res\nsrladb\
> > > * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program
> > > Files\Legato\nsr\res\servers
> > > * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program
> > > Files\Legato\nsr\res\
> > > * csrvfil001.wrk.ads.pha.phila.gov:bootstrap nsrmmdbasm -s 
C:\Program
> > > Files\Legato\nsr\mm\mmvolume6\
> > > * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program
> > > Files\Legato\nsr\mm\
> > > * csrvfil001.wrk.ads.pha.phila.gov:bootstrap
> > >  csrvfil001.wrk.ads.pha.phila.gov: bootstrap level=full, 516 KB
> > > 00:00:01
> > >  322 files
> > >
> > > The index and bootstrap (also in this job) show that they worked
> > > perfectly.
> > >
> > > A backup of the rest of the server (i.e., saveset of ALL) works
> > > perfectly, every time. Not even a VSS error. So I don't understand 
why
> >
> > > the NMC seems to have trouble, or why it says that it failed, when 
it
> > > also says it was successful.
> > >
> > > Hints on where to go to troubleshoot next?
> > >
> > >
> > > --
> > > Michael Leone
> > > Network Administrator, ISM
> > > Philadelphia Housing Authority
> > > 2500 Jackson St
> > > Philadelphia, PA 19145
> > > Tel:  215-684-4180
> > > Cell: 215-252-0143
> > > <mailto:michael.leone AT pha.phila DOT gov>
> > >
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