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Re: [Networker] NMC backup says it fails on Win2008 R2

2010-09-28 17:40:42
Subject: Re: [Networker] NMC backup says it fails on Win2008 R2
From: michael.jones2 AT EMC DOT COM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Tue, 28 Sep 2010 17:38:10 -0400 
Windows Server 2008 R2 is supported in NW75SP2 or later and NW76SP1 or
later releases.

-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of John Terran
Sent: Tuesday, September 28, 2010 2:02 PM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] NMC backup says it fails on Win2008 R2

Hi Michael,

- The NMC db backup consists of
   - NMC database (saveset name NMCASA:/gst_on_hostname/lgto_gst)
   - database credential file and authentication configuration files
(saveset name CONSOLE_BACKUP_FILES)
   In this case, backup of database credential file and authentication
configuration files is failing and hence it is being reported as failed.

- Is this 64 bit or 32 bit Windows?
- Not sure if Windows 2008 R2 is supported for NMC in 7.5.2, I know it
is supported in later releases..

John

On Tue, Sep 28, 2010 at 9:39 AM, Michael Leone
<Michael.Leone AT pha.phila DOT gov>wrote:

> I have a Win2008 R2 server, running NW 7.5.2. And the backup of the 
> NMC on this server is showing failure at each run .. even though it 
> also says it is successful.
>
> NetWorker savegroup failure: (alert) Networker DB Completed/Aborted, 
> Total
> 1 client(s), 0 Clients disabled, 0 Hostname(s) Unresolved, 1 Failed, 0

> Succeeded.
>
>  Networker DB completed, Total 1 client(s), 1 Failed. Please see group

> completion details for more information.
>
> Failed: csrvfil001.wrk.ads.pha.phila.gov
>
>
> saveset
>
csrvfil001.wrk.ads.pha.phila.gov:csrvfil001.wrk.ads.pha.phila.gov:index:
> percentage of inactive files by count: 0.00, by space: 0.00
>
>
> saveset
> csrvfil001.wrk.ads.pha.phila.gov:csrvfil001.wrk.ads.pha.phila.gov:
> bootstrap:
> percentage of inactive files by count: 0.00, by space: 0.00
>
> Start time:   Tue Sep 28 07:00:00 2010
> End time:     Tue Sep 28 07:01:57 2010
>
> --- Unsuccessful Save Sets ---
>
> * csrvfil001.wrk.ads.pha.phila.gov:NMCASA:/gst_on_csrvfil001/lgto_gst 
> 1 retry attempted
> * csrvfil001.wrk.ads.pha.phila.gov:NMCASA:/gst_on_csrvfil001/lgto_gst
> 24052:savepsm: Backup of database completed successfully
> * csrvfil001.wrk.ads.pha.phila.gov:NMCASA:/gst_on_csrvfil001/lgto_gst
> 68172:savepsm: Backing up database credential file and authentication 
> configuration files...
>
> --- Successful Save Sets ---
>
> * csrvfil001.wrk.ads.pha.phila.gov:Probe savefs
> csrvfil001.wrk.ads.pha.phila.gov: succeeded.
> * csrvfil001.wrk.ads.pha.phila.gov:index savegrp: suppressed 8 lines 
> of output.
> * csrvfil001.wrk.ads.pha.phila.gov:index mtimeasm -s C:\Program 
> Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov
> \db6\4ca10000\4ca1303e.rec
> * csrvfil001.wrk.ads.pha.phila.gov:index mtimeasm -s C:\Program 
> Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov
> \db6\4ca10000\4ca1cab1.rec
> * csrvfil001.wrk.ads.pha.phila.gov:index mtimeasm -s C:\Program 
> Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov
> \db6\4ca10000\4ca1cb22.rec
> * csrvfil001.wrk.ads.pha.phila.gov:index uasm -s C:\Program 
> Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov\db6\4ca10000\
> * csrvfil001.wrk.ads.pha.phila.gov:index uasm -s C:\Program 
> Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov\db6\
> * csrvfil001.wrk.ads.pha.phila.gov:index C:\Program 
> Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov\
> * csrvfil001.wrk.ads.pha.phila.gov:index
>  csrvfil001.wrk.ads.pha.phila.gov:
index:csrvfil001.wrk.ads.pha.phila.gov
> level=9, 42 MB 00:00:01     12 files
> * csrvfil001.wrk.ads.pha.phila.gov:bootstrap savegrp: suppressed 313 
> lines of output.
> * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program 
> Files\Legato\nsr\res\nsrladb\08\
> * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program
> Files\Legato\nsr\res\nsrladb\09\0900940700000000cf7d8b4c000000000a404b
> 06
> * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program
> Files\Legato\nsr\res\nsrladb\09\0900b80e00000000252f884c000000000a404b
> 06
> * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program 
> Files\Legato\nsr\res\nsrladb\09\
> * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program 
> Files\Legato\nsr\res\nsrladb\
> * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program 
> Files\Legato\nsr\res\servers
> * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program 
> Files\Legato\nsr\res\
> * csrvfil001.wrk.ads.pha.phila.gov:bootstrap nsrmmdbasm -s C:\Program 
> Files\Legato\nsr\mm\mmvolume6\
> * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program 
> Files\Legato\nsr\mm\
> * csrvfil001.wrk.ads.pha.phila.gov:bootstrap
>  csrvfil001.wrk.ads.pha.phila.gov: bootstrap level=full, 516 KB 
> 00:00:01
>  322 files
>
> The index and bootstrap (also in this job) show that they worked 
> perfectly.
>
> A backup of the rest of the server (i.e., saveset of ALL) works 
> perfectly, every time. Not even a VSS error. So I don't understand why

> the NMC seems to have trouble, or why it says that it failed, when it 
> also says it was successful.
>
> Hints on where to go to troubleshoot next?
>
>
> --
> Michael Leone
> Network Administrator, ISM
> Philadelphia Housing Authority
> 2500 Jackson St
> Philadelphia, PA 19145
> Tel:  215-684-4180
> Cell: 215-252-0143
> <mailto:michael.leone AT pha.phila DOT gov>
>
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