Networker

[Networker] AW: [Networker] NMO module saves sometimes hanging after update to NW 7.5.3

2010-08-12 10:43:24
Subject: [Networker] AW: [Networker] NMO module saves sometimes hanging after update to NW 7.5.3
From: Braack Peter <Peter.Braack AT SYCOR DOT DE>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Thu, 12 Aug 2010 16:42:22 +0200
We saw the same problems after upgrading from 7.5.2 to 7.5.3. Groups with 
NMO-clients hang at 100% with some index savesets missing.
Reverting to oldauth or splitting groups did not help.
As support couldn't come up with a solution I went back to 7.5.2 today, and 
there had been no more issues so far.

Peter


-----Ursprüngliche Nachricht-----
Von: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] Im 
Auftrag von Jóhannes Karl Karlsson
Gesendet: Dienstag, 10. August 2010 11:32
An: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Betreff: Re: [Networker] NMO module saves sometimes hanging after update to NW 
7.5.3

What I've while waiting for response from EMC about what to do, is to 
distribute the oracle clients to 6 groups. I was hoping to be able to isolate 
what client is doing the hanging.

But after I distributed the clients so there are only 1-3 clients in each 
group, we don't see this problem.

We don't have any clients with version 7.2. All the clients are 7.4.4 or 7.5.1. 
So your point on having old client versions running save sets at the same time 
seems to have some truth in it.

EMC is still scratching their head about this. But what they have told me, is 
that 7.5.3 is supposed to be fixing some problems that related to hanging 
groups. But the clients need to be version 7.5.3 also and it might be necessary 
to refresh the authentication certificate by deleting the nsr peer information.

Johannes



-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On 
Behalf Of Preston de Guise
Sent: 10. ágúst 2010 09:12
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] NMO module saves sometimes hanging after update to NW 
7.5.3

On 10/08/2010, at 19:03 , rwillems wrote:

> No, we haven't updated any of the clients to Networker 7.5.3. We had clients 
> with 7.5.1 only in one group but that didn't help. Now our groups are back to 
> mixed groups with NW 7.5.1, 7.4.4 and very few with 7.2.
> 
> We haven't deleted any NSR peer information until now.

You may want to be careful about your 7.2 clients. I've read recently that 
having more than 8 x 7.2 client savesets running at the same time within the 
same group can cause all sorts of hanging...

Cheers,

Preston.

--
Preston de Guise

http://nsrd.info/blog                           NetWorker Blog
http://www.enterprisesystemsbackup.com          "Enterprise Systems Backup and 
Recovery: A corporate insurance policy"





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