Networker

Re: [Networker] Unable to start/login to NMC following RHEL update

2010-03-31 07:59:26
Subject: Re: [Networker] Unable to start/login to NMC following RHEL update
From: "Goslin, Paul" <pgoslin AT CINCOM DOT COM>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Wed, 31 Mar 2010 07:55:35 -0400
 Thank You both Frank and George,
I took the simpler approach as suggested by George (of simply moving the
csp.clb files from the /cst/ directory), rather than
uninstall/re-install. It worked great....  

Thanks for the quick solutions

Paul

> -----Original Message-----
> From: EMC NetWorker discussion 
> [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On Behalf Of Frank Swasey
> Sent: Tuesday, March 30, 2010 6:08 PM
> To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> Subject: Re: [Networker] Unable to start/login to NMC 
> following RHEL update
> 
> Paul,
> 
>   I ran into the same issue on my RHEL 5.4 system that I 
> updated last week.  I wound up uninstalling NMC, killing off 
> the httpd, and then installing the NMC rpm again.  It is now 
> working just fine again.
> 
> Frank
> 
> On 3/30/10 4:11 PM, Goslin, Paul wrote:
> > Server is 7.4.4 on a Windows 2003 se server. My NMC is 
> installed on a 
> > RHEL 5.3 client (nmc=7.6), has been working fine until today when 
> > applied some RedHat updates. Now the gstd daemon will not 
> stay up when 
> > I start it, so I can't login to NMC as a result. The error 
> log on the 
> > NMC host shows:
> > 
> > 31581 03/30/2010 03:50:11 PM  2 0 0 4146267840 6811 0 
> > matrix.domain.com gstd ***  gstd starting at Tue Mar 30 
> 15:50:11 2010 
> > 0 03/30/2010 03:50:27 PM  2 0 0 4146267840 6811 0 matrix.domain.com 
> > gstd
> > acm: Ex
> > ternal directory library initialization failed
> > 376 03/30/2010 03:50:27 PM  0 0 2 4146267840 6811 0 
> matrix.domain.com 
> > gstd SYSTE M error: Failed to retrieve csp_serviceManager. 
> Error code: 
> > -9, message:
> > System
> > fingerprint differences exceed the acceptable threshold. 
> > 0 03/30/2010 03:50:27 PM  2 0 0 4146267840 6811 0 matrix.domain.com 
> > gstd wakeup error in ACM -- request shutdown 0 03/30/2010 
> 03:50:35 PM  
> > 2 0 0 4146267840 6811 0 matrix.domain.com gstd
> > http: W
> > eb server 6816 still running after 8 seconds
> > 31582 03/30/2010 03:50:40 PM  2 0 0 4146267840 6811 0 
> > matrix.domain.com gstd ***  gstd stopping at Tue Mar 30 
> 15:50:40 2010
> > 
> > Did the RHEL update cause this ??? How are we to maintain 
> our stuff if 
> > an update breaks NMC ??
> > Guess maybe an un-intstall / re-install might fix this?
> > 
> > Thanks .... 
> > 
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> 
> -- 
> Frank Swasey                    | http://www.uvm.edu/~fcs
> Sr Systems Administrator        | Always remember: You are UNIQUE,
> University of Vermont           |    just like everyone else.
>   "I am not young enough to know everything." - Oscar Wilde 
> (1854-1900)
> 
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