Networker

Re: [Networker] Server is disabled update enabler required, why? (SOLVED -> NOT YET)

2010-01-14 09:49:32
Subject: Re: [Networker] Server is disabled update enabler required, why? (SOLVED -> NOT YET)
From: "Browning, David" <DBrown AT LSUHSC DOT EDU>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Thu, 14 Jan 2010 08:46:11 -0600
Sorry, didn't read all the way down.   It doesn't appear that you did an 
upgrade, simply changed hostid's.   If you have a login to powerlink, and your 
licenses are attached to your login id, you can perform your own hostid 
transfer.    Just follow support, licensing, and it's pretty straight forward.  
I've done it several times. 

David M. Browning Jr.
IT Project Coordinator Enterprise Backups and Help Desk


-----Original Message-----
From: Browning, David 
Sent: Thursday, January 14, 2010 8:43 AM
To: 'EMC NetWorker discussion'; 'Manel Rodero'
Subject: RE: [Networker] Server is disabled update enabler required, why? 
(SOLVED -> NOT YET)

Update enabler is available in the release notes for each release, which is 
available on powerlink. 

Additionally, if you use the networker procedure generator, it also has the 
enabler in the procedures. 

David M. Browning Jr.
IT Project Coordinator Enterprise Backups and Help Desk

 
 
-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On 
Behalf Of Manel Rodero
Sent: Thursday, January 14, 2010 8:41 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] Server is disabled update enabler required, why? 
(SOLVED -> NOT YET)

I've emailed licensing the version and my hostid and I'm waiting for the
enabler/auth.

Is it possible to get this code by using PowerLink or only by email
licensing AT emc DOT com ?

Thanks.

Thomas Peacock wrote:
> You do need the update enabler. Email licensing your version and hostid
> and you'll receive an enabler and auth code.
>
> Thomas Peacock
>
>
> On Jan 14, 2010, at 7:56 AM, Manel Rodero <manel AT FIB.UPC DOT EDU> wrote:
>
>> Hello,
>>
>> Well, after some days of testing and backups, the message has appear
>> again:
>>
>> Server is disabled update enabler required
>>
>> I have all the correct licenses entered after the PowerLink host
>> transfer and all of them show as "authorized - no expiration date" in
>> NetWorker.
>>
>> The only licenses I don't have are the "Updater/x" so the problem
>> could be this. I have NetWorker 7.4.4.Build634 in Windows Server 2008
>> x64.
>>
>> Do I need to enter some other licenses? Or do I need to check some
>> other things in the configuration?
>>
>> Thank you.
>>
>> Manel Rodero wrote:
>>> Hi again,
>>> I've solved the problem (well, I hope no other problem related to the
>>> migration appear in the future ;-)
>>> I've used 'nsradmin' for deleting all the licenses and I've entered
>>> the new ones generated in PowerLink after the host transfer.
>>> Here is the doc I've used:
>>> Method for removing a base enabler
>>> https://solutions.emc.com/emcsolutionview.asp?id=esg61930
>>> Other interesting doc:
>>> Resolving issues after upgrading Networker
>>> https://solutions.emc.com/emcsolutionview.asp?id=esg69189
>>> How to move a NetWorker 6.x or 7.x Server on Windows to a system with
>>> the same hostname
>>> https://solutions.emc.com/EMCSolutionView.asp?id=esg64363
>>> Many thanks to everyone.
>>> See you.
>>> Manel Rodero wrote:
>>>> :-(
>>>>
>>>> I've used Powerlink for execute a host transfer. After getting the
>>>> new authcodes for my enablers in the new host id, I've tried to
>>>> update my licenses under 'Registrations' in NetWorker Administration
>>>> without luck.
>>>>
>>>> I can't change the auth code and I get the following error:
>>>>
>>>> "Resource is corrupt. Re-retrieve it and re-attempt the update"
>>>>
>>>> I get this error for all licenses.
>>>>
>>>> What could be the problem?
>>>>
>>>> Thanks.
>>>>
>>>> Manel Rodero wrote:
>>>>> Hello,
>>>>>
>>>>> Thanks to all. When I was following the procedure for migrating to
>>>>> new hardware I had some notes about asking EMC for codes that
>>>>> matches the new host id.
>>>>>
>>>>> But, after doing the recovery with 'mmrecov' and seeing that all
>>>>> licenses are authorized I've supposed that I didn't this change for
>>>>> host id.
>>>>>
>>>>> I'm right now login into PowerLink for having the host transfer.
>>>>>
>>>>> Thanks.
>>>>>
>>>>> Punitsingh Suryawanshi wrote:
>>>>>> Hello!
>>>>>>
>>>>>> Networker licenses in Windows is binded to the MAC address, if the
>>>>>> MAC
>>>>>> address has changed you need to get in touch with EMC Licensing.
>>>>>>
>>>>>> Hope that helps,
>>>>>>
>>>>>> Thanks,
>>>>>> -Punit
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Thu, Jan 7, 2010 at 5:49 PM, Manel Rodero <manel AT fib.upc DOT edu>
>>>>>> wrote:
>>>>>>
>>>>>>> Hello,
>>>>>>>
>>>>>>> Happy 2010 to all!
>>>>>>>
>>>>>>> I'm migrating mi Legato server to a new hardware. The server will
>>>>>>> maintain
>>>>>>> the same name and IP address. I'll use the same Legato version
>>>>>>> (7.4.4) but
>>>>>>> I've changed the OS. Before, I had Windows Server 2003 x86 and
>>>>>>> now I have
>>>>>>> Windows Server 2008 x64.
>>>>>>>
>>>>>>> I've backed up the bootstrap for the old server with 'savegrp
>>>>>>> -O'. After
>>>>>>> this, I've shotted down the server and used 'mmrecov' in the new
>>>>>>> server
>>>>>>> successfully. After that, I changed the res.R directory and
>>>>>>> started again
>>>>>>> the services.
>>>>>>>
>>>>>>> Legato has started successfully and I have all the information
>>>>>>> related to
>>>>>>> clients, volumes, pools, groups, licenses (the host id has
>>>>>>> changed but all
>>>>>>> the licenses show up as "Authorized - No expiration date").
>>>>>>>
>>>>>>> The problem is that, when I try a backup, I can't and I get an
>>>>>>> alert of
>>>>>>> registration category saying "Server is disabled update enabler
>>>>>>> required".
>>>>>>>
>>>>>>> Why? If all licenses show as authorized ... or is this information
>>>>>>> incorrect because of the host id change?
>>>>>>>
>>>>>>> How can I finish this migration?
>>>>>>>
>>>>>>> Thanks
>>>>>>>
>>>>>>> PS: I have Update/6, Update/7, Update/8, Update/9 and Update/11
>>>>>>> installed
>>>>>>> and authorized ...
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>>      Manel Rodero Blánquez
>>>>>>> o o o  IT Systems Manager
>>>>>>> o o o  Laboratori de Càlcul
>>>>>>> o o o  Facultat d'Informàtica de Barcelona
>>>>>>> U P C  Universitat Politècnica de Catalunya - Barcelona Tech
>>>>>>>
>>>>>>>      E-mail : manel AT fib.upc DOT edu
>>>>>>>      Tel.   : +34 93 401 0847
>>>>>>>      Web    : http://www.fib.upc.edu/
>>>>>>>
>>>>>>> ======================================================================
>>>>>>>
>>>>>>>
>>>>>>> Abans  d'imprimir aquest missatge, si us plau, assegureu-vos que
>>>>>>> sigui
>>>>>>> necessari. El medi ambient és cosa de tots.
>>>>>>>
>>>>>>> --[ http://www.fib.upc.edu/disclaimer/
>>>>>>> ]------------------------------
>>>>>>>
>>>>>>> ADVERTIMENT  /  TEXT  LEGAL:  Aquest  missatge pot contenir
>>>>>>> informació
>>>>>>> confidencial  o  legalment protegida i està exclusivament adreçat
>>>>>>> a la
>>>>>>> persona  o entitat destinatària. Si vosté no es el destinatari
>>>>>>> final o
>>>>>>> persona  encarregada  de  recollir-lo, no està autoritzat a
>>>>>>> llegir-lo,
>>>>>>> retenir-lo, modificar-lo, distribuir-lo, copiar-lo ni a revelar
>>>>>>> el seu
>>>>>>> contingut.  Si ha rebut aquest correu electrònic per error, li
>>>>>>> preguem
>>>>>>> que  informi  al  remitent  i elimini del seu sistema el missatge
>>>>>>> i el
>>>>>>> material annex que pugui contenir. Gràcies per la seva
>>>>>>> col·laboració.
>>>>>>>
>>>>>>> To sign off this list, send email to listserv AT listserv.temple DOT edu
>>>>>>> and type
>>>>>>> "signoff networker" in the body of the email. Please write to
>>>>>>> networker-request AT listserv.temple DOT edu if you have any problems
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>>>>>>> list. You can access the archives at
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>>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>
>>
>> --
>>
>>       Manel Rodero Blánquez
>> o o o  IT Systems Manager
>> o o o  Laboratori de Càlcul
>> o o o  Facultat d'Informàtica de Barcelona
>> U P C  Universitat Politècnica de Catalunya - Barcelona Tech
>>
>>       E-mail : manel AT fib.upc DOT edu
>>       Tel.   : +34 93 401 0847
>>       Web    : http://www.fib.upc.edu/
>>
>> ======================================================================
>>
>> Abans  d'imprimir aquest missatge, si us plau, assegureu-vos que sigui
>> necessari. El medi ambient és cosa de tots.
>>
>> --[ http://www.fib.upc.edu/disclaimer/ ]------------------------------
>>
>> ADVERTIMENT  /  TEXT  LEGAL:  Aquest  missatge pot contenir informació
>> confidencial  o  legalment protegida i està exclusivament adreçat a la
>> persona  o entitat destinatària. Si vosté no es el destinatari final o
>> persona  encarregada  de  recollir-lo, no està autoritzat a llegir-lo,
>> retenir-lo, modificar-lo, distribuir-lo, copiar-lo ni a revelar el seu
>> contingut.  Si ha rebut aquest correu electrònic per error, li preguem
>> que  informi  al  remitent  i elimini del seu sistema el missatge i el
>> material annex que pugui contenir. Gràcies per la seva col·laboració.
>>
>> To sign off this list, send email to listserv AT listserv.temple DOT edu and
>> type "signoff networker" in the body of the email. Please write to
>> networker-request AT listserv.temple DOT edu if you have any problems with
>> this list. You can access the archives at
>> http://listserv.temple.edu/archives/networker.html or
>> via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER
>
> To sign off this list, send email to listserv AT listserv.temple DOT edu and
> type "signoff networker" in the body of the email. Please write to
> networker-request AT listserv.temple DOT edu if you have any problems with 
> this
> list. You can access the archives at
> http://listserv.temple.edu/archives/networker.html or
> via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER

--

        Manel Rodero Blánquez
o o o  IT Systems Manager
o o o  Laboratori de Càlcul
o o o  Facultat d'Informàtica de Barcelona
U P C  Universitat Politècnica de Catalunya - Barcelona Tech

        E-mail : manel AT fib.upc DOT edu
        Tel.   : +34 93 401 0847
        Web    : http://www.fib.upc.edu/

======================================================================

Abans  d'imprimir aquest missatge, si us plau, assegureu-vos que sigui
necessari. El medi ambient és cosa de tots.

--[ http://www.fib.upc.edu/disclaimer/ ]------------------------------

ADVERTIMENT  /  TEXT  LEGAL:  Aquest  missatge pot contenir informació
confidencial  o  legalment protegida i està exclusivament adreçat a la
persona  o entitat destinatària. Si vosté no es el destinatari final o
persona  encarregada  de  recollir-lo, no està autoritzat a llegir-lo,
retenir-lo, modificar-lo, distribuir-lo, copiar-lo ni a revelar el seu
contingut.  Si ha rebut aquest correu electrònic per error, li preguem
que  informi  al  remitent  i elimini del seu sistema el missatge i el
material annex que pugui contenir. Gràcies per la seva col·laboració.

To sign off this list, send email to listserv AT listserv.temple DOT edu and 
type "signoff networker" in the body of the email. Please write to 
networker-request AT listserv.temple DOT edu if you have any problems with this 
list. You can access the archives at 
http://listserv.temple.edu/archives/networker.html or
via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER

To sign off this list, send email to listserv AT listserv.temple DOT edu and 
type "signoff networker" in the body of the email. Please write to 
networker-request AT listserv.temple DOT edu if you have any problems with this 
list. You can access the archives at 
http://listserv.temple.edu/archives/networker.html or
via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER