Networker

Re: [Networker] Server is disabled update enabler required, why? (SOLVED -> NOT YET)

2010-01-14 08:08:26
Subject: Re: [Networker] Server is disabled update enabler required, why? (SOLVED -> NOT YET)
From: Thomas Peacock <tom AT THOMASPEACOCK DOT COM>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Thu, 14 Jan 2010 08:05:14 -0500
You do need the update enabler. Email licensing your version and hostid and you'll receive an enabler and auth code.

Thomas Peacock


On Jan 14, 2010, at 7:56 AM, Manel Rodero <manel AT FIB.UPC DOT EDU> wrote:

Hello,

Well, after some days of testing and backups, the message has appear again:

Server is disabled update enabler required

I have all the correct licenses entered after the PowerLink host transfer and all of them show as "authorized - no expiration date" in NetWorker.

The only licenses I don't have are the "Updater/x" so the problem could be this. I have NetWorker 7.4.4.Build634 in Windows Server 2008 x64.

Do I need to enter some other licenses? Or do I need to check some other things in the configuration?

Thank you.

Manel Rodero wrote:
Hi again,
I've solved the problem (well, I hope no other problem related to the migration appear in the future ;-) I've used 'nsradmin' for deleting all the licenses and I've entered the new ones generated in PowerLink after the host transfer.
Here is the doc I've used:
Method for removing a base enabler
https://solutions.emc.com/emcsolutionview.asp?id=esg61930
Other interesting doc:
Resolving issues after upgrading Networker
https://solutions.emc.com/emcsolutionview.asp?id=esg69189
How to move a NetWorker 6.x or 7.x Server on Windows to a system with the same hostname
https://solutions.emc.com/EMCSolutionView.asp?id=esg64363
Many thanks to everyone.
See you.
Manel Rodero wrote:
:-(

I've used Powerlink for execute a host transfer. After getting the new authcodes for my enablers in the new host id, I've tried to update my licenses under 'Registrations' in NetWorker Administration without luck.

I can't change the auth code and I get the following error:

"Resource is corrupt. Re-retrieve it and re-attempt the update"

I get this error for all licenses.

What could be the problem?

Thanks.

Manel Rodero wrote:
Hello,

Thanks to all. When I was following the procedure for migrating to new hardware I had some notes about asking EMC for codes that matches the new host id.

But, after doing the recovery with 'mmrecov' and seeing that all licenses are authorized I've supposed that I didn't this change for host id.

I'm right now login into PowerLink for having the host transfer.

Thanks.

Punitsingh Suryawanshi wrote:
Hello!

Networker licenses in Windows is binded to the MAC address, if the MAC
address has changed you need to get in touch with EMC Licensing.

Hope that helps,

Thanks,
-Punit



On Thu, Jan 7, 2010 at 5:49 PM, Manel Rodero <manel AT fib.upc DOT edu> wrote:

Hello,

Happy 2010 to all!

I'm migrating mi Legato server to a new hardware. The server will maintain the same name and IP address. I'll use the same Legato version (7.4.4) but I've changed the OS. Before, I had Windows Server 2003 x86 and now I have
Windows Server 2008 x64.

I've backed up the bootstrap for the old server with 'savegrp - O'. After this, I've shotted down the server and used 'mmrecov' in the new server successfully. After that, I changed the res.R directory and started again
the services.

Legato has started successfully and I have all the information related to clients, volumes, pools, groups, licenses (the host id has changed but all
the licenses show up as "Authorized - No expiration date").

The problem is that, when I try a backup, I can't and I get an alert of registration category saying "Server is disabled update enabler required".

Why? If all licenses show as authorized ... or is this information
incorrect because of the host id change?

How can I finish this migration?

Thanks

PS: I have Update/6, Update/7, Update/8, Update/9 and Update/11 installed
and authorized ...


--

     Manel Rodero Blánquez
o o o  IT Systems Manager
o o o  Laboratori de Càlcul
o o o  Facultat d'Informàtica de Barcelona
U P C  Universitat Politècnica de Catalunya - Barcelona Tech

     E-mail : manel AT fib.upc DOT edu
     Tel.   : +34 93 401 0847
     Web    : http://www.fib.upc.edu/

=== === ================================================================

Abans d'imprimir aquest missatge, si us plau, assegureu-vos que sigui
necessari. El medi ambient és cosa de tots.

--[ http://www.fib.upc.edu/ disclaimer/ ]------------------------------

ADVERTIMENT / TEXT LEGAL: Aquest missatge pot contenir informació confidencial o legalment protegida i està exclusivament adreçat a la persona o entitat destinatària. Si vosté no es el destina tari final o persona encarregada de recollir-lo, no està autoritzat a llegir-lo, retenir-lo, modificar-lo, distribuir-lo, copiar-lo ni a revelar el seu contingut. Si ha rebut aquest correu electrònic per error , li preguem que informi al remitent i elimini del seu sistema el missatge i el material annex que pugui contenir. Gràcies per la seva col ·laboració.

To sign off this list, send email to listserv AT listserv.temple DOT edu and type
"signoff networker" in the body of the email. Please write to
networker-request AT listserv.temple DOT edu if you have any problems with this
list. You can access the archives at
http://listserv.temple.edu/archives/networker.html or
via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER







--

      Manel Rodero Blánquez
o o o  IT Systems Manager
o o o  Laboratori de Càlcul
o o o  Facultat d'Informàtica de Barcelona
U P C  Universitat Politècnica de Catalunya - Barcelona Tech

      E-mail : manel AT fib.upc DOT edu
      Tel.   : +34 93 401 0847
      Web    : http://www.fib.upc.edu/

======================================================================

Abans  d'imprimir aquest missatge, si us plau, assegureu-vos que sigui
necessari. El medi ambient és cosa de tots.

--[ http://www.fib.upc.edu/disclaimer/ ]------------------------------

ADVERTIMENT / TEXT LEGAL: Aquest missatge pot contenir informac confidencial o legalment protegida i està exclusivament adreçat a la persona o entitat destinatària. Si vosté no es el destinatari final o persona encarregada de recollir-lo, no està autoritzat a llegir-l o,
retenir-lo, modificar-lo, distribuir-lo, copiar-lo ni a revelar el seu
contingut. Si ha rebut aquest correu electrònic per error, li pregu em
que  informi  al  remitent  i elimini del seu sistema el missatge i el
material annex que pugui contenir. Gràcies per la seva col·laboraci ó.

To sign off this list, send email to listserv AT listserv.temple DOT edu and type "signoff networker" in the body of the email. Please write to networker-request AT listserv.temple DOT edu if you have any problems with this list. You can access the archives at http://listserv.temple.edu/archives/networker.html or
via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER

To sign off this list, send email to listserv AT listserv.temple DOT edu and type 
"signoff networker" in the body of the email. Please write to networker-request 
AT listserv.temple DOT edu if you have any problems with this list. You can access the 
archives at http://listserv.temple.edu/archives/networker.html or
via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER