Networker

[Networker] NDMP Authenticaiton setup problem

2009-07-29 13:27:07
Subject: [Networker] NDMP Authenticaiton setup problem
From: lookn4me <networker-forum AT BACKUPCENTRAL DOT COM>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Wed, 29 Jul 2009 13:11:00 -0400
>From previous post:NDMP fails to authenticate NetWorker backup server access 
>to NetApp filer tape device. Login account for client filer and tape device 
>are set up on NetWorker server. This output error is captured in daemon log:
07/01/09 17:37:56 nsrmmd #3: 
******************************************************************
07/01/09 17:37:56 nsrmmd #3: ------ E R R O R -------
07/01/09 17:37:56 nsrmmd #3: connect auth: connection has not been authorized
07/01/09 17:37:56 nsrmmd #3: 
******************************************************************
07/01/09 17:37:56 nsrmmd #3: The NDMP connection is not successfully authorized 
on host 'namsn2'.
07/01/09 17:37:56 nsrmmd #3: failed to establish connection to NDMP server
07/01/09 17:37:56 nsrmmd #3: ndmp tape setstate failed
07/01/09 17:37:56 nsrmmd #3: ndmp tape setstate failed
07/01/09 17:38:02 nsrd: media info: unload error for jukebox `STKL180' 
detected. Retrying
07/01/09 17:38:02 nsrd: media info: unload retry for jukebox `STKL180': 
sleeping 30 seconds
07/01/09 17:38:02 nsrd: server info: # /usr/ucb/logger -p daemon.notice: Broken 
pipe
07/01/09 17:38:33 nsrd: media info: unload retry for jukebox `STKL180' failed - 
will retry again.
07/01/09 17:38:33 nsrd: media info: unload retry for jukebox `STKL180': 
sleeping 30 seconds
07/01/09 17:38:33 nsrd: server info: # /usr/ucb/logger -p daemon.notice: Broken 
pipe
>From the filer, I have run this command to confirm the account password:

ndmpd password <account_name>

... and I put that password output into the NetWorker client and tape device 
login and password fields. What more needs to be done?
Thanks


The resolution from EMC is that the root account must be used.
An administrative account with root privileges was insufficient to get past the 
authentication denials.  The original setup and use of the environment allowed 
for access to ndmp from other than "root" but after conceding to the vendor's 
request, the obstacle was removed.

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