----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of Stan Horwitz
Sent: Tuesday, September 16, 2008 2:02 PM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] Problem backing up a Linux client
I have a strange problem with NetWorker 7.4SP2 and a 7.4SP1 client.
Both server and client are Red Hat Linux. This client was backing up
fine until Sept. 12th. Then all of a sudden, it fails and I get errors
in the savegroup report that look like ...
permission denied, `root' on `client.temple.edu' must have remote
access privilege to client backup_server.temple.edu.
Why would the backup need remote access on the server's client
resource? I tried going that, but I still get the same error message.
I checked the /etc/hosts file on this client and its fine.
I am searching PowerLink's Knowledgebase, but thus far, I am not more
knowledgeable on this issue! :(
This particular server backs up 40 other Linux clients and a handful
of Windows clients and this is the only client that has this problem.
If anyone has any suggestions on how to fix this, please let me know.
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**************
Stan - I had this problem in July 2006 - read the response I got, it
worked for me:
*************
That same issue can cause a Linux machine to not backup, and error with:
"file index error: permission denied, 'root' on (client name) must have
remote access privilege to (client name).
This is documented in support note 69990 in the knowledge base.
We had this exact error last week, and had us baffled for quite a while,
as we already had several Linux machines successfully backing up.
David M. Browning Jr.
LSUHSC Enterprise Network Operations/Help Desk
-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]
On Behalf Of Brian O'Neill
Sent: Tuesday, July 25, 2006 8:39 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] Solved: [Networker] client is not getting index
entries written...
Looks like I have a solution. I had looked at the /etc/hosts file many
times, but there was one of those "invisble" problems. It SHOULDN'T have
made a difference but it did.
The short name of the host had been added by someone to the localhost
127.0.0.1 line, so my entries had no real effect.
Apparently, this confuses Networker to no end, and causes the server to
use its on index for the store. Bizarre.
-Brian
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