Re: [Networker] solaris 10 install 7.4: unable to use the console
2008-09-09 13:21:56
> -----Original Message-----
> From: EMC NetWorker discussion
> [mailto:NETWORKER AT listserv.temple DOT edu] On Behalf Of Gerard Henry
> Sent: Tuesday, September 09, 2008 4:40
> To: NETWORKER AT listserv.temple DOT edu
> Subject: Re: [Networker] solaris 10 install 7.4: unable to
> use the console
>
> Tim Mooney wrote:
> > In regard to: [Networker] solaris 10 install 7.4: unable to
> use the...:
> >
> >> hello all,
> >> i have installed the console on a different machine than
> the server.
> >> I followed what it's written in "Sun StorageTek Enterprise Backup
> >> Software Release 7.4 Installation Guide"
> >> nsraddadmin -u "user=root, host=machA"
> >> nsraddadmin -u "user=administrator,host=machA"
> >> but from machA, i'm unable to connect to the console, i got errors:
> >> Java Web Start - Unexpected Error
> >> An error occurred while launching/running the application.
> >>
> >> but if i'm using nsradmin on machA:
> >> nsradmin -s machB
> >> (machB is the server)
> >> it works!
> >
> > Based on the information you've provided, I can't really tell what
> > your environment is. Is it
> >
> > machA - a server with the NMC installed, running a web server
> > machB - your NetWorker server
> > machC - your desktop workstation, where you're
> running a browser
> >
> > Is that correct?
>
> in my case, machA and machC are the same machine.
>
> >
> > In the Java web start window, there's probably an option to
> get "Details"
> > on the problem. This may include a Java stack trace. If
> so, what are
> > the contents of the stack trace.
> >
>
> java.lang.RuntimeException: Undefined product taskbar:Please
> clear the Java Web Start cache and relaunch the application
> at
> COM.legato.gwt.framework.LServiceProvider.getApplicationTaskBa
> r(LServiceProvider.java:907)
> at
> COM.legato.gwt.framework.LMainWindow.createApplicationWindow(L
> MainWindow.java:322)
> at
> COM.legato.gwt.framework.LServiceProvider.spawnApplicationWind
> ow(LServiceProvider.java:1179)
> at
> COM.legato.gwt.framework.LMainWindow.main(LMainWindow.java:1431)
> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
> at
> sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccess
> orImpl.java:39)
> at
> sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMeth
> odAccessorImpl.java:25)
> at java.lang.reflect.Method.invoke(Method.java:585)
> at
> com.sun.javaws.Launcher.executeApplication(Launcher.java:1175)
> at com.sun.javaws.Launcher.executeMainClass(Launcher.java:1122)
> at com.sun.javaws.Launcher.continueLaunch(Launcher.java:965)
> at
> com.sun.javaws.Launcher.handleApplicationDesc(Launcher.java:518)
> at com.sun.javaws.Launcher.handleLaunchFile(Launcher.java:218)
> at com.sun.javaws.Launcher.run(Launcher.java:165)
> at java.lang.Thread.run(Thread.java:595)
>
>
> > What version of Java do you have installed on the system you're
> > running the web browser from (your client workstation)?
> >
> java version "1.5.0_16"
>
>
> thanks for your help,
>
> gerard
>
We had the same issues after upgrading Java. We fixed it by also
upgrading NMC (to 7.4.2).
-merill
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