Networker

Re: [Networker] solaris 10 install 7.4: unable to use the console

2008-09-09 13:21:56
Subject: Re: [Networker] solaris 10 install 7.4: unable to use the console
From: "Ronquillo, Merill C CIV NFELC, IT41" <merill.ronquillo AT NAVY DOT MIL>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Tue, 9 Sep 2008 10:18:43 -0700
> -----Original Message-----
> From: EMC NetWorker discussion 
> [mailto:NETWORKER AT listserv.temple DOT edu] On Behalf Of Gerard Henry
> Sent: Tuesday, September 09, 2008 4:40
> To: NETWORKER AT listserv.temple DOT edu
> Subject: Re: [Networker] solaris 10 install 7.4: unable to 
> use the console
> 
> Tim Mooney wrote:
> > In regard to: [Networker] solaris 10 install 7.4: unable to 
> use the...:
> > 
> >> hello all,
> >> i have installed the console on a different machine than 
> the server. 
> >> I followed what it's written in "Sun StorageTek Enterprise Backup 
> >> Software Release 7.4 Installation Guide"
> >> nsraddadmin -u "user=root, host=machA"
> >> nsraddadmin -u "user=administrator,host=machA"
> >> but from machA, i'm unable to connect to the console, i got errors:
> >> Java Web Start - Unexpected Error
> >> An error occurred while launching/running the application.
> >>
> >> but if i'm using nsradmin on machA:
> >> nsradmin -s machB
> >> (machB is the server)
> >> it works!
> > 
> > Based on the information you've provided, I can't really tell what 
> > your environment is.  Is it
> > 
> >     machA    - a server with the NMC installed, running a web server
> >     machB    - your NetWorker server
> >     machC    - your desktop workstation, where you're 
> running a browser
> > 
> > Is that correct?
> 
> in my case, machA and machC are the same machine.
> 
> > 
> > In the Java web start window, there's probably an option to 
> get "Details"
> > on the problem.  This may include a Java stack trace.  If 
> so, what are 
> > the contents of the stack trace.
> > 
> 
> java.lang.RuntimeException: Undefined product taskbar:Please 
> clear the Java Web Start cache and relaunch the application
>       at
> COM.legato.gwt.framework.LServiceProvider.getApplicationTaskBa
> r(LServiceProvider.java:907)
>       at
> COM.legato.gwt.framework.LMainWindow.createApplicationWindow(L
> MainWindow.java:322)
>       at
> COM.legato.gwt.framework.LServiceProvider.spawnApplicationWind
> ow(LServiceProvider.java:1179)
>       at 
> COM.legato.gwt.framework.LMainWindow.main(LMainWindow.java:1431)
>       at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
>       at
> sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccess
> orImpl.java:39)
>       at
> sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMeth
> odAccessorImpl.java:25)
>       at java.lang.reflect.Method.invoke(Method.java:585)
>       at 
> com.sun.javaws.Launcher.executeApplication(Launcher.java:1175)
>       at com.sun.javaws.Launcher.executeMainClass(Launcher.java:1122)
>       at com.sun.javaws.Launcher.continueLaunch(Launcher.java:965)
>       at 
> com.sun.javaws.Launcher.handleApplicationDesc(Launcher.java:518)
>       at com.sun.javaws.Launcher.handleLaunchFile(Launcher.java:218)
>       at com.sun.javaws.Launcher.run(Launcher.java:165)
>       at java.lang.Thread.run(Thread.java:595)
> 
> 
> > What version of Java do you have installed on the system you're 
> > running the web browser from (your client workstation)?
> > 
> java version "1.5.0_16"
> 
> 
> thanks for your help,
> 
> gerard
> 

We had the same issues after upgrading Java. We fixed it by also
upgrading NMC (to 7.4.2).

-merill

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