Hello,
After you verify that the Tape library devices order is correct and that
device drivers are loaded check to see if what effect of any significance
is achieved by making CDI off ( on if it's already off).Go through Tape
library's logs also.
Check and also make sure backups are not stepping onto eachother's drive
resources, staggering the backup schedule\time might help, verify the
timers and adjust if needed.
You can also place networker daemons in more verbose mode ( starting the
services with D-6--8 etc, under windows environment) might give you more
clue.
More insight into your groups, backups routine, hardware, drivers etc
might yield better diagnosis.
sebastienwolf <networker-forum AT BACKUPCENTRAL DOT COM>
Sent by: EMC NetWorker discussion <NETWORKER AT LISTSERV.TEMPLE DOT EDU>
02/04/2008 08:51 AM
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Subject
[Networker] New 7.3.3 issue: "nsrmmgd: device is not idle"
Hi Everyone,
I hope that you are all enjoying your Monday :D
We are having pretty much the same issue on a site here and would like
some feedback if anyone has any ideas.
An overland NEO8000 keeps on blocking for unknown reasons. A restart of
the autochanger usually repairs this.
Here are the errors in the daemon.log
02/02/08 11:21:27 nsrmmgd: RAP error: Invalid resource data.
02/02/08 11:21:27 nsrmmgd: Cannot update operation status resource
(instance 7946).
02/02/08 11:21:29 nsrd: Operation 7947 started : Load volume `LTO450L3'.
.
02/02/08 11:21:31 nsrd: [Jukebox `rd=sapp065:NEO8000', operation # 7947].
device is not idle
02/02/08 11:21:31 nsrmmgd: device is not idle
02/02/08 11:21:32 nsrmmgd: Jukebox `rd=sapp065:NEO8000' failed to load the
requested volume.
02/02/08 11:21:35 nsrd: [Jukebox `rd=sapp065:NEO8000', operation # 7947].
Finished with status: retryable
02/02/08 11:21:35 nsrmmgd: RAP error: Invalid resource data.
02/02/08 11:21:35 nsrmmgd: Cannot update operation status resource
(instance 7947).
In the Windows Event log, the following appears:
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 28/01/2008
Time: 13:37:32
User: N/A
Computer: SAPP065
Description:
Faulting application nsrmmd.exe, version 7.3.3.0, faulting module
nsrmmd.exe, version 7.3.3.0, fault address 0x00025fac.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 6e 73 72 ure nsr
0018: 6d 6d 64 2e 65 78 65 20 mmd.exe
0020: 37 2e 33 2e 33 2e 30 20 7.3.3.0
0028: 69 6e 20 6e 73 72 6d 6d in nsrmm
0030: 64 2e 65 78 65 20 37 2e d.exe 7.
0038: 33 2e 33 2e 30 20 61 74 3.3.0 at
0040: 20 6f 66 66 73 65 74 20 offset
0048: 30 30 30 32 35 66 61 63 00025fac
Any ideas most Appreciated
Best regards
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