Check once on the client side for "scorvmtestian" in /etc/hosts ....
check also ip -> name -> ip -> fqdn -> ip for all ips of the failing client

Another good starting point is to start nsrexecd on the client in
debug mode (nsrexecd -D 5 or nsrexecd -D 99)

HTH

TH

Kind regards - Bien cordialement - Vriendelijke groeten,

Thierry FAIDHERBE

HP Services - Storage Division
Tru64 Unix and Legato Enterprise Backup Solutions Consultant

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Winners don't do different things, ... they do just things differently!
-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On 
Behalf Of bangrn
Sent: mercredi 16 janvier 2008 04:34
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] Client not being backedup

Hi Guys,

PLEASE HELP ME IN THIS PLEASE!


I am having a problem backing up a client to Networker. A client profile was 
created called abc with an IP address of 10.100.5.6 for testing purposes. 
Once testing was completed I removed the client profile and deleted the 
associated savesets but I didnt remove the client file indexes.


When I went to create the client profile for the live server abc (with same 
IP 10.100.5.6) a test backup of C:\temp succeeded however the normal nightly 
backup always failed with an error message of:

2 retries attempted

No full backups of this save set were found in the media database; performing a 
full backup

save: File index error: permission denied, `SYSTEM' on `abc' must have remote 
access privilege to client scorvmtestian.

save: Cannot open save session with networker server

 When a backup was run manually during the day of ASR or SYSTEM DB it would 
always fail.

 After this I removed all savesets of abc and scorvmtestian. Note a mminfo for 
scorvmtestian would bring up savesets for abc. Then I removed the client 
profile for abc and created a new client profile for scorvmtestian. I then 
removed the client file indexes for scorvmtestian. I then created a new client 
profile called abc and ran a full backup. For the first time I succeeded in 
getting a full backup of abc. I then removed the scorvmtestian alias from the 
abc client profile and removed scorvmtestian from DNS. I then ran another full 
backup which succeeded with no error messages.

Last nights backup of abc failed with this error message:

2 retries attempted

save: File index error: `scorvmtestian' is not a registered client

save: Cannot open save session with networker server

Aghhhhh! I thought I had got rid of all trace of scorvmtestian!!!!!


I have implemented this:


Here is my plan (assuming its OK with the client to blow away yesterdays full 
backups):



Delete all savesets for abc
Verify no savesets are left for abc
Remove the client file indexes for abc
Verify the abc directory has been removed under /nsr/index
Delete the abc client profile


Change hosts file to remove abc and add scorvmtestian
Add a client profile for scorvmtestian
Check no savesets exist for scorvmtestian (unlikely)
Remove the client file indexes for scorvmtestian
verify the scorvmtest directory has been removed under /nsr/index
Delete the client profile for scorvmtestian


Change the /etc/hosts to remove scorvmtestian and add abc
create a new client profile for sqbhosms02
Run a test backup

NO CHANGE

01/16/08 12:11:00 savegrp: job (645308) host: abc
 savepoint: D:\ had ERROR indication(s) at completion.
* abc:D:\ 1 retry attempted
* abc:D:\ save: File index error: `scorvmtestian' is not a registered client
* abc:D:\ save: Cannot open save session with seinfeld
01/16/08 12:11:00 savegrp: abc:D:\ failed.

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