Networker

Re: [Networker] SQL backup failing

2007-10-03 08:54:32
Subject: Re: [Networker] SQL backup failing
From: MIchael Leone <Michael.Leone AT PHA.PHILA DOT GOV>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Wed, 3 Oct 2007 08:50:28 -0400
"Matthew Huff" <mhuff AT ox DOT com> wrote on 10/03/2007 08:45:13 AM:

> Is the backup user also a local admin? 

In this case, yes, the AD group "Domain Admins" is explicitly listed as 
being a member of the local group "Administrators", yes. No access rights 
for the domain account have changed, AFAICT. The job just stopped working. 
:-) I thought originally it was because some of my licenses had 
inadvertently expired, but I have already resolved that problem (see a 
prior posting from 2007-09-27 about that). So I am unclear as to why it 
can't access the backup resources it needs (I think that's what this error 
is telling me).

> 
> 
> ----
> Matthew Huff       | One Manhattanville Rd
> OTA Management LLC | Purchase, NY 10577
> www.otaotr.com     | Phone: 914-460-4039
> aim: matthewbhuff  | Fax:   914-460-4139 
> 
> 
> 
> 
> -----Original Message-----
> From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] 
> On
> Behalf Of MIchael Leone
> Sent: Wednesday, October 03, 2007 8:37 AM
> To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> Subject: [Networker] SQL backup failing
> 
> My NetWorker jobs to backup one of my SQL servers has started to fail. 
> Here's what nrsqlsv.log says (domain, user and server names sanitized):
> 
> 09/12/07 18:00:06 Start time Wed Sep 12 18:00:06 2007
> [6248] [I]  09/12/07 18:00:06 Computer Name: SQL-SERVER     User Name: 
> domain.local\backup-user(backup-user)
> [6248] [I]  09/12/07 18:00:06 System Version: 5.2 Build 3790 Service
> Pack 
> 2
> [6248] [I]  09/12/07 18:00:06 Microsoft Data Access Component(MDAC) 
> version: 2.82.3959.0
> [6248] [I]  09/12/07 18:00:06 Microsoft SQL Server version (from
> registry) 
> : 9.00.3042.00
> [6248] [I]  09/12/07 18:00:06 Local host has following SQL Server
> online: 
> [6248] [I]  09/12/07 18:00:06           MSSQL server : SQL-SERVER
> [6248] [I]  09/12/07 18:00:06 Use Legato Networker Server : 
> BACKUP-SERVER.domain.local
> [6248] [I]  09/12/07 18:00:06 Legato Networker Server Version: NetWorker
> 
> nw_7_3_2_jumbo.Build.11 Network Edition/70
> [6248] [I]  09/12/07 18:00:06 nsrexecd.exe Version: 
> nw_7_3_2_jumbo.Build.11 
> [6248] [I]  09/12/07 18:00:06 nsrsqlsv.exe Version: 5.0.0.154 Supporting
> 
> SQL 7.0, SQL 2000, and SQL 2005
> [6248] [I]  09/12/07 18:00:07 Command line:
> [6248] [I]  09/12/07 18:00:07   C:\Program 
> Files\Legato\nsr\bin\nsrsqlsv.exe -s BACKUP-SERVER.domain.local -g 
> SQL-SERVER SQL -LL -m SQL-SERVER -l full -q -W 78 -N MSSQL: MSSQL: 
> [6248] [I]  09/12/07 18:00:08 SQL Connection to SQL-SERVER is created.
> SQL 
> Server Version is 09.00.3042
>             NSR_BACKUP_LEVEL: full;
>                    NSR_GROUP: SQL-SERVER SQL;
>             NSR_SAVESET_NAME: "MSSQL:";
>                   NSR_SERVER: BACKUP-SERVER.domain.local;
> [6248] [E]  09/12/07 18:00:16 Microsoft SQL Server Provider error:
> [6248] [E]  09/12/07 18:00:16 Arithmetic overflow error converting 
> expression to data type int..
> [6248] [E]  09/12/07 18:00:16 (nsrsqlado.cpp)372:SELECT sum(used) FROM 
> [FS88COPY]..sysindexes where indid in (0, 1, 255) returns null
> RecordSet.
> [6248] [E]  09/12/07 18:00:16 Execute DB command <SELECT sum(used) FROM 
> [FS88COPY]..sysindexes where indid in (0, 1, 255)> failed
> [6248] [E]  09/12/07 18:00:16 Microsoft SQL Server Provider error:
> [6248] [E]  09/12/07 18:00:16 Cannot open backup device 
> 'Legato#3b118132-7c42-434e-831c-98b37627637d'. Operating system error 
> 0x80070005(Access is denied.)..
> [6248] [E]  09/12/07 18:00:16 BACKUP DATABASE is terminating
> abnormally..
> [6248] [E]  09/12/07 18:00:16 
> Backup/Recover command failed
> [6248] [E]  09/12/07 18:00:16 Processing FS88COPY failed, the item will
> be 
> skipped.
> 
> The user (backup-user) is a member of the AD groups "Backup Operator"
> and 
> also "Domain Admins", so the account should have access to whatever it 
> needs. I've seen the "Arithmetic overflow error converting expression to
> 
> data type int" before, but it's never caused the entire backup to fail 
> before; it just skipped that particular database, and went on to copy
> the 
> other databases. So I think the problem is something else. I have
> verified 
> that all our licenses are correct, and haven't expired.
> 
> How to proceed troube-shooting this? I haven't rebooted this server is 
> approx 30 days now, altho I don't think that classic "Windows fix" will 
> solve this.
> 
> Thanks
> 
> -- 
> Michael Leone
> Network Administrator, ISM
> Philadelphia Housing Authority
> 2500 Jackson St
> Philadelphia, PA 19145
> Tel: 215-684-4180
> <mailto:michael.leone AT pha.phila DOT gov>
> 
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