Networker

Re: [Networker] Windows Server 2003 x64 client error

2007-08-29 04:45:05
Subject: Re: [Networker] Windows Server 2003 x64 client error
From: "Faidherbe, Thierry" <Thierry.Faidherbe AT HP DOT COM>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Wed, 29 Aug 2007 08:40:15 -0000
Hello,

Any solution for this problem "AsrCreateStateFile failed - 0x32" 
with windows 2003 x64 ?

Thanks,

TH

Kind regards - Bien cordialement - Vriendelijke groeten,

Thierry FAIDHERBE

HP Services - Storage Division
Tru64 Unix and Legato Enterprise Backup Solutions Consultant
                                  
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-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of Cox, Shawn
Sent: vendredi 27 avril 2007 15:30
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] Windows Server 2003 x64 client error

YES!  I am seeing this exact same error.  v7.2.2. on Win2K3 R2 64bit.

--- Unsuccessful Save Sets ---
* lbksvexch-n1.pcca.com:SYSTEM STATE:\ 1 retry attempted
* lbksvexch-n1.pcca.com:SYSTEM STATE:\ ASR System Files -
AsrCreateStateFile failed - 0x32
* lbksvexch-n1.pcca.com:SYSTEM STATE:\ ASR System Files - Failed to
create the ASR state files
* lbksvexch-n1.pcca.com:SYSTEM STATE:\ ASR System Files - Error saving
* lbksvexch-n1.pcca.com:SYSTEM STATE:\ Registry - Error saving
* lbksvexch-n1.pcca.com:SYSTEM STATE:\ save: RPC error: RPC cannot
encode arguments
* lbksvexch-n1.pcca.com:SYSTEM STATE:\ save: save of SYSTEM STATE:\ to
lbksvbackup.pcca.com failed

* lbksvexch-n2.pcca.com:SYSTEM STATE:\ 1 retry attempted
* lbksvexch-n2.pcca.com:SYSTEM STATE:\ ASR System Files -
AsrCreateStateFile failed - 0x32
* lbksvexch-n2.pcca.com:SYSTEM STATE:\ ASR System Files - Failed to
create the ASR state files
* lbksvexch-n2.pcca.com:SYSTEM STATE:\ ASR System Files - Error saving
* lbksvexch-n2.pcca.com:SYSTEM STATE:\ Registry - Error saving
* lbksvexch-n2.pcca.com:SYSTEM STATE:\ save: RPC error: RPC cannot
encode arguments
* lbksvexch-n2.pcca.com:SYSTEM STATE:\ save: save of SYSTEM STATE:\ to
lbksvbackup.pcca.com failed

I've chased it for a week and was going to plan a support call next week
to dig deeper.  Only thing I was going to try that I haven't yet is to
try a v7.3.x client and see what happens.

--S

-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of Kevin Malone
Sent: Friday, April 27, 2007 7:15 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] Windows Server 2003 x64 client error

Hi everyone,

I have been researching an issue with Windows Server 2003 x64 client.
This is the error:

aspen:SYSTEM STATE:\ save: VSS Snapshot is disabled for SYSTEM STATE:\
and will not be used.ASR System Files - AsrCreateStateFile failed -
0x32
* aspen:SYSTEM STATE:\ ASR System Files - Failed to create the ASR
state files
* aspen:SYSTEM STATE:\ ASR System Files - Error saving
* aspen:SYSTEM STATE:\ Registry - Error saving
* aspen:SYSTEM STATE:\ save: RPC error: RPC cannot encode arguments
* aspen:SYSTEM STATE:\ save: save of SYSTEM STATE:\ to houston failed

As you can see, I have disabled the VSS.  That was the suggestion I
found on support docs and posts that could be the problem.  Most of the
other posts talk about space issues, but this client has plenty of local
storage.

We are running Networker 7.2.2 jumbo on Windows 2003 server.  Client is
also 7.2.2 jumbo.

Anyone else seen this?

Kevin

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