7.x has much stricter client requirements than 6.x did. Essentially, every
interface on a client system must be defined to NetWorker as an alias.

I think you may be confusing the Remote Access and Alias fields. Remote
Access had to do with restores; it defines which other systems are allowed
to restore data from a client. Try adding clove_alt.its as an Alias in the
client definition.

If there are any additional interfaces, they too much be defined as Aliases,
even if they're not used for your backups.

If that doesn't work, be sure DNS resolves forward and reverse for the
server from the client and for the client from the server. You may have to
add the IP addresses to the hosts file.

Conrad Macina
Pfizer, Inc.


On Mon, 11 Jun 2007 13:55:09 -0400, Rick Pim <rick AT POST.QUEENSU DOT CA> 
wrote:

>i've recently (well, yesterday) upgraded our ancient 6.1.x server
>to a new machine running 7.2.2. i'm having problems with some clients
>that live behind a device that does NAT. i can't find anything
>in the administrator's guide that covers this. the list archives
>have so far been fruitless as well.
>
>
>i have a client named 'clove.its'. there are two IP addresses
>associated with it:
>
>130.15.241.64   clove.its
>130.15.241.187  clove_alt.its
>
>the first is its IP address; that's what it thinks and that's where i
>go if i want to connect to it. the second is the IP address at which
>packets return from it.
>
>in 6.1, it was enough to put the entry
>  root@clove_alt.its
>in the "Remote access" entry in the client configuration.
>
>under 7.2.2 this isn't enough:
>
>* clove.its:/export/home/directory 4 retries attempted
>* clove.its:/export/home/directory save: SYSTEM error: client
`clove_alt.its' is
> not properly configured on the NetWorker Server
>* clove.its:/export/home/directory save: Cannot open save session with backup01
>i've had some success with mucking with the aliases entries, but
>does someone have a pointer to documentation about how this is
>supposed to work?
>
>or (unhappy look...) IS this supposed to work?
>
>rp
>
>rick pim                                           rick AT post.queensu DOT ca
>information technology services                          (613) 533-2242
>queen's university, kingston
>-----------------------------------------------------------------------
>"Like all reputable surgeons, I charge by the pound..."
>
>To sign off this list, send email to listserv AT listserv.temple DOT edu and 
>type
"signoff networker" in the body of the email. Please write to
networker-request AT listserv.temple DOT edu if you have any problems with this
list. You can access the archives at
http://listserv.temple.edu/archives/networker.html or
>via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER
>=========================================================================

To sign off this list, send email to listserv AT listserv.temple DOT edu and 
type "signoff networker" in the body of the email. Please write to 
networker-request AT listserv.temple DOT edu if you have any problems with this 
list. You can access the archives at 
http://listserv.temple.edu/archives/networker.html or
via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER