Networker

Re: [Networker] IBM versus Quantum versus HP LTO-3?

2007-01-30 09:33:22
Subject: Re: [Networker] IBM versus Quantum versus HP LTO-3?
From: Albert Eddie Contractor AFRPA CIO/IT <Eddie.Albert AT AFRPA.PENTAGON.AF DOT MIL>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Tue, 30 Jan 2007 09:25:56 -0500
Yaron,

Trouble with an ADIC 1000? Inconceivable. You should have received "I
think" the first year of hardware tech support for free. After that you
have a pay a little.

I can tell you that ADIC support is the best I have ever paid for...
Only support I have ever seen that was better was my own. (arm hurts
twisting my arm patting myself on the back like that)..

Hey OS-Humor man, don't give up your day job just yet. <Grin> Although I
hear you on the OS thing, I am the sacrificial worker Bee, you know "Go
sting them and die" yeah that is me as a Bee here.

So OS decisions were not all mine. If all OS decisions were mine, Banyan
Vines (AT&T Unix Kernal) would still be the NOS of choice! We did more
with Banyan out of the box in 1996 than we are still able to do with
Windows 2003 in 2006. But we do not want to turn the list into a "Holy
OS war-L".

If it's any help I think we are using 53Y2 as well. What do you know
Solaris and Windows have the same driver versions. <Grin-Duck-Run>
Tomorrow is my last day here after that you would need to send an email
to my home.

Semper Fidelis et Paratus! /ALE

I NET SPY at EarthLink dot net

No spaces iNetSpy is one word.

It appears I will be moving to the Army side of the Pentagon wish me
luck! /ALE

> -----Original Message-----
> From: Yaron Zabary [mailto:yaron AT aristo.tau.ac DOT il] 
> Sent: Tuesday, January 30, 2007 6:49 AM
> To: EMC NetWorker discussion; Albert Eddie Contractor AFRPA CIO/IT
> Subject: Re: [Networker] IBM versus Quantum versus HP LTO-3?
> 
> 
>    We have four IBM LTO-2 in an ADIC Scalar 1000 connected to 
> a Sun 280R, Solaris 9 with dual LVD HBA (and before that to a 
> 220R with Solaris 8). These were working with no apparent 
> problem since day one. 
> The technician that installed the library installed the IBM drivers
> (IBMtape) but didn't change its config file 
> (/kernel/drv/IBMtape.conf), so we were using the Solaris st 
> drivers for over a year before I found out and changed that 
> to use the IBM driver. Both drivers were working OK. We are 
> currently at firmware 53Y2, but we had no issues with all 
> other revs we had in the past. The only issue, which is also 
> mentioned in Legato's compatibility matrix, is that you 
> cannot use the IBM driver and CDI at the same time. We did 
> have about five drive failure during the three years of operation.
> 
>    I downloaded the IBM driver from their web site and 
> installed it with no apparent problem. Didn't bother with the 
> vendor after their mistake with the initial installation. 
> IBM's support site for tape drives is also comprehensive.
> 
>    As for ADIC in general, I have no good things to say about 
> these Scalar 1000 boxes (actually an EMASS-GRAU design). 
> Wouldn't recommend them to anyone, but they are end-of-life 
> for over a year now. Come to think of that, ADIC itself is 
> also end-on-life for a couple of months now.
> 
>    About your problem with the IBM drives, it seems that you 
> forgot to install an operating system on the Legato server. 
> Try Solaris next time.
> 
> (WARNING: This letter violates guideline 2.1.1(18) of RFC1855.)
> 
> Albert Eddie Contractor AFRPA CIO/IT wrote:
> > George our experience here has been:
> > 
> > Avoid IBM for your tech support like the plague!
> > 
> > Go to your Library Manufacturer for support. The high 
> dollar item is 
> > the Drives not the library but I believe the responsible 
> entity would 
> > be your library manufacturer who sold the IBM components as 
> an upgrade.
> > (That is how it worked with ADIC (now Quantum).
> > 
> > We (AFRPA) had a horrible time getting the IBM LTO-2 Drives 
> working in 
> > our ADIC; "BUT" ADIC Tech Support was GREAT not just good but GREAT 
> > and once we got the drives working with the proper drivers for the 
> > drive they are almost bullet proof!
> > 
> > By the way, when we started this whole thing with ADIC 2 years ago, 
> > they TOLD US the exact same thing using the same phrase. 
> "IBM drives 
> > are flaky to get them to settle in but once they are 
> working they are 
> > bullet proof."
> > 
> > My experience mentioned here was IBM LTO-2 drives in an ADIC SCALAR 
> > 100 Library SCSI attached to Windows 2003 SP# server. So 
> your mileage 
> > may vary.
> > 
> > 2 Days left and two more job offers this morning woo-hoo, they love 
> > me...they really love me! <Grin>
> > 
> > Semper Fidelis et Paratus! /ALE
> > 
> > Eddie Albert, Enterprise Network Engineer Air Force Real Property 
> > Agency
> > Cell: (703) 298-7737
> >  
> 
> -- Yaron.
> 

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