This is the way how Exchange 2000/2003 handles disabled (but not locked)
user accounts - if you disable an user account in Active Directory, no one
will be able to login into this mailbox until Exchange admin fixes the
mailbox permissions and properties.
There is a hotfix for Exchange 2003 to change this behavior, for more
information look at http://support.microsoft.com/kb/903158
Regards,
Janis Smits
> -----Original Message-----
> From: Faidherbe, Thierry [mailto:Thierry.Faidherbe AT HP DOT COM]
> Sent: Wednesday, January 10, 2007 6:07 PM
> To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> Subject: [Networker] Group reported as failed if Exchange NMO hit
> mailbox with disabled/locked linked user account ...
>
>
> Dears,
>
> I just discovered backuping a MS Exchange 2003 using NMO 4.1 Build
> 148
> with NSR 72/721 on I386
> reports, in savegroup completion, a failed status during mailbox
> backup
> if at least 1 mailbox is not accessible (user linked to the mailbox
> has
> his account disabled)
>
> Looking in media database; the backup is browsable and, using gui,
> saved
> mailboxes
> can be browsed and recovered.
>
> Attached a relevant extract of the log :
>
> MSEXCH:MB [6916] [I] 01/07/07 21:36:23 nsrxchsv_ese.exe Version:
> 4.1.0.148 Supporting Exchange 2000 and Exchange 2003
> MSEXCH:MB [6916] [I] 01/07/07 21:36:23 System Version: 5.2 Build 3790
> Service Pack 1
> MSEXCH:MB [6916] [I] 01/07/07 21:36:23 ESEBCLI2.DLL Version:
> 6.5.7638.1
> Service Pack 2
> MSEXCH:MB [6916] [I] 01/07/07 21:37:33 Performing an Exchange save
> operation; save level is Full (Legato Backup Level: full).
> MSEXCH:MB [6916] [I] 01/07/07 21:37:33 Parsing parameters from the
> command line...
> MSEXCH:MB [6916] [I] 01/07/07 21:37:33 Opening connection to
> NetWorker
> Server...
> MSEXCH:MB [6916] [I] 01/07/07 21:37:51 Opening connection to Exchange
> Server...
> MSEXCH:MB [6916] [I] 01/07/07 21:37:51 Backing up Microsoft Exchange
> Private Mailboxes ...
> (...)
> MSEXCH:MB [6916] [I] 01/07/07 22:04:40 Starting: <MAILBOX NAME>
> MSEXCH:MB [6916] [E] 01/07/07 22:04:40 Exchange Module was denied
> access
> to mailbox <MAILBOX NAME>. This mailbox is disconnected from Active
> Directory. Please consult the Administrator's Guide for Exchange Module
> for
> information on backing up this mailbox.
> MSEXCH:MB [6916] [E] 01/07/07 22:04:40 mb_item.cpp(3991): Failed to
> log
> on to mailbox /O=MAILROOT/OU=COMMON ADMINISTRATIVE
> GROUP/CN=RECIPIENTS/CN=<USERID>. Status: 0x80004005
> MSEXCH:MB [6916] [W] 01/07/07 22:04:40 Finished with errors. Status =
> 0x000004de; <MAILBOX NAME> 0 KB 0 bytes/second
> (...)
> MSEXCH:IS [7376] [I] 01/07/07 20:23:55 l: MSEXCH:IS 25 GB 00:14:22 16
> file(s)
>
> Any idea how to fix that ? Skipping that mailbox is not for me a
> solution, account can become locked for a ton of reasons.
>
> Thanks,
>
> Th
>
>
> Kind regards - Bien cordialement - Vriendelijke groeten,
>
> Thierry FAIDHERBE
>
> HP Services - Storage Division
> Tru64 Unix and Legato Enterprise Backup Solutions Consultant
>
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