Networker

Re: [Networker] Moving away from Networker

2006-06-22 21:47:34
Subject: Re: [Networker] Moving away from Networker
From: Stan Horwitz <stan AT TEMPLE DOT EDU>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Thu, 22 Jun 2006 21:47:17 -0400
On Jun 22, 2006, at 6:30 PM, Dave Mussulman wrote:

There's a general feeling of disatisfaction with EMC/Legato in terms of
their products, their vision, their customer notification and
involvement, their technical support, and their cost/value ratio. These
factors have made my group decide to not renew our support and
transition to new backups software in the fall.

Dave;

Good luck with your migration. I agree with much of what you said, although I think EMC's tech support quality has greatly improved over the past few years.

I understand that a lot of new features are available in NetWorker 7.3.x; however, the only feature that genuinely interests me is the ability to do NDMP backups of my University's eight Mirapoint email servers to non-NDMP devices. I tested this feature soon after I migrated to NetWorker 7.2.1 (which is what we're still running). Backups worked great, but doing a test recover crashed our development server, which is certainly not a desirable outcome and it really pissed on the gentleman who got to reinstall that system from scratch due to this failure.

EMC's tech support promised a fix in 7.3; however, I am not keen to install any 7.3.x version until probably at least 7.3.3 at this point considering that EMC's credibility with the 7.3 series is weak at this stage. Due to my goal to make my life as easy as possible, I will wait longer before upgrading to 7.3.something. At this rate, it looks like next summer will see the next NetWorker upgrade here!

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