It's not a bug. It's laziness.

You are getting a alphabetic sort since Legato apparently did not want
to go to the trouble of having that field act like a date field.
Probably too hard to do in Java.


David L. King


-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]
On Behalf Of Albert Eddie Contractor AFRPA CIO/IT
Sent: Thursday, May 11, 2006 1:46 PM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [I] [Networker] EMC Employees?

I need a proctologist on Aisle 3....

Issue:
        Found a bug in Networker for Windows 7.2 GUI
        Code when you sort the Expiration dates of the
        thousands of tapes, it sorts by first number
        instead of year/month/day.
        i.e. 1/1/2016 would come before 10/1/2006

Bigger Issue:
Go into EMC via the web browser leave feedback In plain English I type:
Could I have the name, Email or phone number to the Product Manager For
Networker for Windows.

The person responding referred me to Tech Support.
I reply back telling her I do not need tech support.
I am seeking to speak with Product Manager.

She gets huffy includes the support website and then commences to
telling me how to use the tech support interface.

I then (probably not in my best mood/action) asked her if English were
her first language, because I thought I was quite clear on my request.
Her supervisor calls me, tells me she can't believe how rude I am.

I laughed and asked her if SHE knew the name or contact info for Product
development for Networker for Windows? She tried to refer me to TECH
SUPPORT.

Here is a HINT EMC - Sigma Six Management Techniques. Maybe consider a
book called THE MACHINE which discusses how you allow your customers
access to the people in development remove the red tape and get things
FIXED.

Sure my problem was not GREAT, but can you imagine what it must be like
to work there?

In closing: PRODUCT DEVELOPMENT;
        WHO ARE YOU?
        WHERE ARE YOU?
        DO YOU EXIST?

While I am on my RANT let me close with this as an American <Red Flares
going up>:

I am not opposed to foreign (to me) support personnel. What I am opposed
to is "personnel" who are not able to communicate effectively with the
corporate customer in the customer's native tongue.

If I were working in Mexico, I would be expected to speak Spanish, if in
parts of Canada, I would be expected no REQUIRED to speak French. I
don't think it is too much to ask that the person speaking with me be
able to speak English.

DISCLAIMER: I have NEVER had a speaking problem with EMC Networker Tech
Support. Quite the contrary their support has been exemplary! Just this
one problem with email response team employee.

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