Hello,
 
Environment:
 
Networker Server:  7.2.2. on Windows 2003. 
Networker client:  7.2.2 on windows 2003 with OpenFile Manager 9.4 installed.
 
We tried to restore some files on the client. got this message:

Start time:  5-17-06  3:37p
Recovering files of client 'atlas' from server 'artemis to client 'atlas'.
Recover: Total estimated disk space needed for recover is 2884 KB.
Recovering 1 file into its original location
Requesting 1 file(s), this may take a while...
D:\Bldg Ops\ADMINISTRATORS\Task Report.FP3
Renaming file D:\Bldg Ops\ADMINISTRATORS\Task Report.FP3 to D:\FS_W\Bldg 
Ops\ADMINISTRATORS\~Task Report.FP3.
Recover: Cannot recover `D:\DFL\FS_W\Bldg Ops\ADMINISTRATORS\~Task Report.FP3' 
-- must be owner
Received 1 file(s) from NSR server `arte'
Recover completion time: Wed May 17 15:39:57 2006


We opened a call with EMC Networker and I just want to share the response with 
you in case someone else got the same issue:
 

        "LGTpa79050 (referenced by Support Note 72421) refers to an issue 
where, When using winworkr GUI to perform recoveries, random files will fail 
with "must be owner" message, even though the person performing the recovery is 
a member of Domain Admins, Backup Operators, and, in some cases, also is the 
owner of the file. However, performing the same recovery from the command line 
for the same file(s) works without problems.

        According to our internal documentation, LGTpa79050 was ultimately 
found to be a Windows-specific issue related to OFM.  

        However, it was addressed initially by a hotfix from EMC and ultimately 
(according to our internal documentation) by a fix from Microsoft in their 
upcoming OS release (Vista) and also Windows 2003.

        

        

        The hotfix binaries for LGTpa79050 were produced for NetWorker 7.2 
only; they do *not* appear to have made it into 7.2.2.

        It also appears The hotfix binaries will be available in the Next 
release of Networker (7.3.1); release date is not available at this time.

 
So, we downgraded our client from 7.2.2 to 7.2 and applied the hotfix 
LGTpa79050. It solved the problem.
 
Now my question is: How come a hotfix that was issued after 7.2 was not 
included in 7.2.1, 7.2.2 and 7.3???
 
Regards,
 

_______________________________________
Frédéric Tremblay
Storage Administrator
Information Management and Information Technology (IM/IT) directorate
Canadian Space Agency
E-mail : [frederic.tremblay AT space.gc DOT ca]
Web site : [www.space.gc.ca <http://www.space.gc.ca/> ]



 

To sign off this list, send email to listserv AT listserv.temple DOT edu and 
type "signoff networker" in the
body of the email. Please write to networker-request AT listserv.temple DOT edu 
if you have any problems
wit this list. You can access the archives at 
http://listserv.temple.edu/archives/networker.html or
via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER