Hello all,

I had to 1.) get out sales rep to work some magic and get our account to
show up and then 2.) call the licensing dept to get our new license key
and enabler codes.  Licensing dept needed hostid to provide info (that
is after they were able to locate our current account info).  

Here's the number I called: 

408-566-2000, options 2, 2

~ Kim

=======================
Kim Gibbons
MPR Associates, Inc
Ph:        703-519-0200
Fax:       703-519-0224
Direct:    703-519-0544
Helpdesk
(to page): 703-519-0456
======================= 

-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]
On Behalf Of Orton, Peter
Sent: Wednesday, January 04, 2006 8:16 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] 7.3 update license code


Hi Guys 

 

We got the following mail from our Account Manager at Legato regarding
7.3 Update Licence Code:-

 

Dear All,

 

Unfortunately, for the time being, only licensing can produce server
updates for 7.3.  This is for technical reasons.

 

If you need an update enabler please can you email
LicensingEMEA AT legato DOT com with the enabler code of the server you wish to
update.

 

Regards

 

Peter 

 

-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]
On Behalf Of Oscar Olsson
Sent: 04 January 2006 12:58
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] 7.3 update license code

 

On Wed, 4 Jan 2006, Itzik Meirson wrote:

 

IM> Up to today afternoon UK time my support, sales and licensing
contacts were not able to provide me the code...

IM> Maybe Legato is willing to delay updates to current installation
while allowing you to play on clean installs...

IM> I could not find any Legato document with the required enabler...

 

Same here. Any progress? Mind sharing it with this list? I mean, the 

license code needs to be authorized anyway.

 

//Oscar

 

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