Hilde,
Ours has "1-59" in the Available slots field on the Volume tab. On the
Preferences tab, we have the Cleaning slots field set to 60, which is
where I keep our cleaning tape (I inserted it after loading slots 1-59
with regular LTO2 data tapes)..
BTW, Networker refused to recognize our cleaning tape until I placed a
barcode label on it... Legato was no help in diagnosing the problem
either, it finally worked once the cleaning tape had a barcode label,
which I thought to try on my own...
Paul
-----Original Message-----
From: Hildegard Gerlach [mailto:hildegard.gerlach AT jrc DOT it]
Sent: Tuesday, October 18, 2005 10:14 AM
To: Legato NetWorker discussion; Goslin, Paul;
Peter.Viertel AT MACQUARIE DOT COM
Subject: Re: [Networker] Lock/unlock mailbox
No, I am sorry. Our DellPV 136T has exactly the same settings
as you write, the mailbox is imprt/exprt. It is not configured as
storage.
Peter, you are right that DellPV 136T is nearly the same as ADIC
scalar 100 , but the Autoclean function does not exist anymore on the
DELL library. I couldn't find
Main menu >More > Setup > AutoClean
but I found the following answer to this:
http://delltalk.us.dell.com/supportforums/board/message?board.id=pv_tape
&message.id=1345
I don't think that the definition of the cleaning slot is the
problem.
My question to Paul, who has a well working library:
What values did you put in Networkers Available slots field (in
Edit Autochanger -> Volume tab) ?
Hilde
Goslin, Paul wrote:
I wasn't aware the 12 mailbox slots could be used as
storage slots...
That must be how Hildegards library is set to cause the
mailbox to
always be locked...
We only use ours to insert and withdraw tapes to and
from the library.
Our DellPV 136T has the following settings:
Backlit: Yes
Audio On: Yes
Scan on init: Yes
MailBox: imprt/exprt
-----Original Message-----
From: Legato NetWorker discussion
[mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]
On Behalf Of Peter Viertel
Sent: Tuesday, October 18, 2005 8:07 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] Lock/unlock mailbox
OK, So I am a storagetek sort of person, but i did a bit
of research for
you.... firstly from google i found that the Dell PV
136T is essentially
a rebranded version of ADIC scalar 100 tape library,
so...
http://www.adic.com/us/collateral/omS100UsersGuide.pdf
So, if it works the same as the ADIC one does you have a
choice of using
the door slots as mailbox or having the slots as
storage. If you set
these slots as storage the mailbox door will always be
locked... and you
will have 60 slots available, which is what you have
told us is the
case.
from the user guide ....
Path: Main Menu > More > Setup > Utils > Config
1 From the main menu, select More. Select Setup and then
select Utils.
Select Config. 2 Using Yes/No, Next, and Change, set the
following
fields:
* Mailbox - Determines whether the mailbox will be used
to import and
export tape cartridges or if the mailbox will be used as
storage slots.
* Imprt/Exprt - Indicates the mailbox is for importing
or exporting tape
cartridges.
* Storage - Indicates the mailbox is for storage.
3 Select OK.
so - if you find you need to change the mailbox settting
then what you
will have is logically a very different jukebox and you
will have to
reconfig in legato..
I would suggest firstly you configure the library's
auto-clean function,
it makes more sense than having legato do it as it will
only happen when
the drives need cleaning if the library manages it.
once all the library changes are done, the easiest way
to reconfigure
legato is to completely remove the definition of the
jukebox, and also
remove the tape device definitions, then use device
autoconfiguration to
discover your library. if asked, say 'No' to cleaning.
After this your legato config should match the real
state of the
library.
Let me know if this helps, it's 90% guesswork on my
part, so sorry if it
is somethign you have already tried.
-----Original Message-----
From: Legato NetWorker discussion
[mailto:NETWORKER AT listserv.temple DOT edu]On Behalf Of
Hildegard Gerlach
Sent: Tuesday, 18 October 2005 8:36 PM
To: NETWORKER AT listserv.temple DOT edu
Subject: Re: [Networker] Lock/unlock mailbox
Thanks for your answers. I am happy somebody else has
this kind of tape
library. I couldn't resolve the problem yet.
If I do what you told me (I had tried that before but
didn't look at the
value of the variables of the sensor information)
Main menu -> Service -> Library -> Diags -> Sensors
Lock/Unlock to lock and unlock the Mailbox
Cancel
I get the following:
first the variables IE Lock and IE Closed are set to 1.
I do
Lock/Unlock and then Cancel
go back to the sensor information
for a second the two variables are set to 0 but then
turn to 1
immediately.
This morning we thought about something else:
The tape library has 60 slots from which 12 belong to
the mailbox. Is
that right ? I don't know however which are the mailbox
slots. What do I
have to write in the Available slots field in Networker
? At
the moment we have in this field 1-59, and slot 60 is
set as a cleaning
slot. Could that be the problem ? Should I only have 48
slots as
availabel slots (and which ones) ?
Thanks
Hilde
Goslin, Paul wrote:
We also have a Dell PV136T and we have never had
to unlock the mailbox
slots in order to insert or remove tapes, it's
always unlocked except
when I place new tapes into them and close the
mailbox slot door, then
it locks while it scans the slots... Here are
the User-Guide
instructions for unlocking the slots:
Locking/Unlocking the Mailbox
Use Sensors to lock and unlock the Mailbox. This
lock feature can be
useful if you want to restrict access to the
library. This command is
often used with an Operator Panel password
activated.
Path: Main menu -> Service -> Library -> Diags
-> Sensors
Use the following steps to lock/unlock the
Mailbox.
1. From the Main menu, select Service and then
select Library. Select
Diags and then Sensors. The sensor information
is displayed. For
information on this dialog, see Getting Sensor
Information.
)(Mailbox-lock is named 'IE Lock' in reference,
you want to set 'IE
Lock=0' )
2. Select Lock/Unlock to lock and unlock the
Mailbox. When you are
done, select Cancel.
-----------------------------------------------------------------------
-
--------
-----Original Message-----
From: Legato NetWorker discussion
[mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]
On Behalf Of Reed, Jason
Sent: Monday, October 17, 2005 7:22 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] Lock/unlock mailbox
I too have a Dell 136T and have the same
problems. I have contacted
Dell and legato both on the problem. Both Dell
and Legato keep
pointing fingers. So I have come to the point
to open the main door of
the unit. Have you gotten a fix for this problem
yet?
-----Original Message-----
From: Legato NetWorker discussion
[mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]
On Behalf Of Hildegard Gerlach
Sent: Thursday, October 06, 2005 10:58 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] Lock/unlock mailbox
Hi,
we are running Legato 7.2 on a Windows 2003
Server with a Dell
PowerVault 136T tape library which has a mailbox
with 12 slots. I have
the problem to unlock the mailbox:
The mailbox ist always locked, only switching
off and on the library
unlocks it. The description in the DELL Manual
Locking/Unlocking the
mailbox (inMain menu -> Service -> Library ->
Diags -> Sensors) had no
effect.
I read something about a SCSI command
Prevent/Allow Medium Removal
which should be issued from the host application
software. I have no
idea where I should find this command. I don't
know if my problem is in
Legato or from DELL.
Any help appreciated.
Hilde
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