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Re: [Networker] SNAPIMAGE on windows

2005-06-13 04:24:39
Subject: Re: [Networker] SNAPIMAGE on windows
From: Riaan Louwrens <riaanl AT SOURCECONSULTING.CO DOT ZA>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Mon, 13 Jun 2005 10:21:23 +0200 
Uhm, 

I think they are actually referring to a "Legato" administrator.

Make sure that the service / user account trying to run backups / mount tapes 
etc is in the Legato Administrators field on your backup server (something like 
*@netapphost) should do.

Cheers
Riaan

-----Original Message-----
From: Legato NetWorker discussion
[mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]On Behalf Of
Bart.Jespers AT FUJITSU-SIEMENS DOT COM
Sent: 13 June 2005 09:21
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] SNAPIMAGE on windows


Hello: Some more info

I retested again, but now I only wanted to mount a tape on the NDMP
device of the snapimage client (so no backup was tried.)

I found out that a NDMP tape server license was needed, but the
following errror mesage still remained

nsrmmd #93: NDMP Service Error: E: License check failed: user
SYSTEM on machine gatbdata is not on administrator list


the service of NDMP tape server on the snapimage client (gatbdata) was
started using local system account. when I changed this to an account
that has administrators rights (SMALSSC), the following message appeared
in the daemon.log

nsrmmd #93: NDMP Service Error: E: License check failed: user
SMALSSC on machine gatbdata is not on administrator list

we tried with different administrators, but none worked.

what rights are needed? 
which user starts in your case the NDMP service?

Bart 

-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]
On Behalf Of Bart.Jespers AT fujitsu-siemens DOT com
Sent: Thursday, June 09, 2005 9:55 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] SNAPIMAGE on windows

Hello,

situation:
clustered backup server (backupbs1)on 2 solaris server version 7.1A00
(OEM version of FSC, is the same as 7.1.3) a windows 2003 dedicated
storage node (gatbdata) with millions of little files. version 7.1.3
ndmp tape server 2.0.1 and snapimage 2.0.1 is installed on gatbdata all
configurations are done following the admin guide of snapimage -raw
cache device -backup command: ndmp_save -T image -remote user and
password who are local admin on the dedicated storage node -*@gatbata is
a networker administrator
*@* is in the remote access field of gatbdata -NDMP device with the same
remote user and password

normal file backups work perfectly (as client and as dedicated storage
node to a non-NDMP device)

problem:
which licenses are required?
do we need to use the license manager or can we enter them in networker?
how can we make snapimage work?

I tried using the following temp license:
Snapimage for windows
NDMP connection client
NDMP tape server

I still receive errror messages (see below). theses errors appear when
I've entered the 3 licenses in networker itself. If I enter them in the
license manager (not on the backup server), I receive errors about
different version of license managers.

does anybody have experience with this module?

Thanks

Bart


06/08/05 15:53:14 nsrmmd #93: NDMP Service Error: E:
***************************
***************************************
06/08/05 15:53:14 nsrmmd #93: NDMP Service Error: E:  ------      E R R
O R
-------
06/08/05 15:53:14 nsrmmd #93: NDMP Service Error: E: License check
failed: user
SYSTEM on machine gatbdata is not on administrator list
06/08/05 15:53:14 nsrmmd #93: NDMP Service Error: E:
***************************
***************************************
06/08/05 15:53:19 nsrd: media event cleared: Waiting for 1 writable
volumes to b ackup pool 'SNAPIMAGE' tape(s) or disk(s) on
gatbdata.smals-mvm.be
06/08/05 15:53:19 nsrmmd #93: NDMP Service Error: E:
***************************
***************************************
06/08/05 15:53:19 nsrmmd #93: NDMP Service Error: E:  ------      E R R
O R
-------
06/08/05 15:53:19 nsrmmd #93: NDMP Service Error: E: License check
failed: user
SYSTEM on machine gatbdata is not on administrator list
06/08/05 15:53:19 nsrmmd #93: NDMP Service Error: E:
***************************
***************************************
06/08/05 15:53:28 nsrmmd #93: Detect the end of the NDMP connection.
06/08/05 15:53:33 nsrmmd #93:
**************************************************
****************
06/08/05 15:53:33 nsrmmd #93:  ------      E R R O R     -------
06/08/05 15:53:33 nsrmmd #93: get host info: communication failure.
06/08/05 15:53:33 nsrmmd #93:
**************************************************
****************
06/08/05 15:53:38 nsrmmd #93:
**************************************************
****************
06/08/05 15:53:38 nsrmmd #93:  ------      E R R O R     -------
06/08/05 15:53:38 nsrmmd #93: get host info: communication failure.
06/08/05 15:53:38 nsrmmd #93:
**************************************************


>       __________________________________________________
>       Jespers Bart
>       IT Consultant LCNA
>       FSC Professional Services
> 
>       Fujitsu Siemens Computers
>       Charleroisesteenweg 116
>       1060 Brussels
>       Belgium
> 
>       Tel            +32 (0)2 536 72 93
>       Fax           +32 (0)2 536 47 50
>       Mobile       +32 (0) 475 955308
>       E-mail        mailto:bart.jespers AT fujitsu-siemens DOT com
>       Internet:        <http://www.fujitsu-siemens.com>
> 
>       This message may contain confidential and/or privileged
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> If you are not the addressee or authorized to receive this for the 
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               Thank you for your cooperation.



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