Couple of things:

1) It could be a name resolution issue. Run nslookup on the server. Check the 
forward and reverse lookup for both the server and the client. Also, since you 
are running Windows, on the server run nbtstat -a and nbtstat -A for both the 
client and server. Look for any descrepencies. Then do the same on the client.

2) Check the client resource. Make sure that none of the aliases are setup 
wrong. If you can, you might try deleting and re-creating the client (but save 
the client ID in case you need to restore).



-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] 
On Behalf Of Aurea Cruz
Sent: Friday, May 06, 2005 3:54 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] Probe succeeds, save sends nothing !

Hi all,

After an upgrade to 7.2 on both my server and clients, I have one client that 
doesn't send anything. The annoying part is that there are no error messages 
whatsoever; it does not even time out after 20 hrs! 

The client is running W2003 Enterprise server and it used to run with no 
problems. Networker Server is
W2003 Standard server. 

Probe succeeds, it decodes "All" into the correct savesets, forms the save 
command and there it stands.
The group is running, no data is sent, no errors are sent.  The scheduled 
backup of the oracle module works still fine. I can also run plain file backup 
from the client.

I have no idea of where to look for the cause of this problem. netstat -a shows 
a connection ESTABLISHED with the client, no FIN_WAITs or similar. No firewalls 
in between. The only change in the client for the last month is the networker 
client upgrade 2 weeks ago. 

I have tried changing All for the save set names, I have deleted the client 
entry and recreated it, moved it to other group, ran with savegrp -vvv -c 
client group and there is just no data, and no error. 

Anyone has an idea of where else to dig for a solution? EMCs knowledge base 
throws no good answers to my queries.

Thanks !

Aure Cruz

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