Networker

Re: [Networker] Tape drive issues with Networker 7.1.1 and PowerVault 132T

2005-02-16 11:36:06
Subject: Re: [Networker] Tape drive issues with Networker 7.1.1 and PowerVault 132T
From: Shawn Cox <shawn.cox AT PCCA DOT COM>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Wed, 16 Feb 2005 10:35:12 -0600
Are you up to date on the firmware for the 132T? There was new library and SNC code release last November. It helped me with an intermittent problem on my 132T. My 132T is win2K3, SCSI attached, LTO2 though.


Release Title Tape Automation: Dell PowerVault 132T Tape Library, Firmware, Multi OS, English, PowerVault 132T LTO & SDLT320, v.SDLT V82, A05
     Release Date 11/10/2004
     Category Tape Devices


This release contains the following firmware versions:
*PowerVault 132T LTO1 and LTO2 Library Firmware: 227D.GY002
*PowerVault 132T SDLT320 Library Firmware: 227D.GZ002
*PowerVault 132T Remote Management Card Firmware: 181F.00003
*PowerVault 132T LTO1 Tape Drive Firmware: 36U3
*PowerVault 132T LTO2 Tape Drive Firmware: 37RH
*PowerVault 132T SDLT320 Tape Drive Firmware: 5252 (V82)
*PowerVault 132T SNC Module Firmware: 4.45.04

--Shawn

----- Original Message ----- From: "Brian O'Neill" <oneill AT OINC DOT NET>
To: <NETWORKER AT LISTSERV.TEMPLE DOT EDU>
Sent: Tuesday, February 15, 2005 5:29 PM
Subject: [Networker] Tape drive issues with Networker 7.1.1 and PowerVault 132T


I've got Networker 7.1.1 running on a Linux box with a Dell PowerVault 132T with two SDLT320 drives attached via SAN.

After some SAN issues, I don't seem to be able to use one of the drives. We've reset everything, and everything seems to work great, except for this one drive. The drive has physically been replaced already.

Whenever I try and load a tape via "nsrjb -l", I get the following:

cranes [6:17pm] ~ # nsrjb -lv -f /dev/nst1 000009
setting verbosity level to `1'
Jukebox handle being opened at port [email protected]
box_inventory:
Jukebox handle being closed at port [email protected]
box_inventory_free:
Jukebox handle being opened at port [email protected]
Slot `9' is being loaded into drive `/dev/nst1'
box_display: `000009' for drive `/dev/nst1'
Jukebox handle being closed at port [email protected]
load sleep for 5 seconds
nsrjb: About to read label on /dev/nst1
nsrjb: About to eject volume from /dev/nst1
eject sleep for 5 seconds
Jukebox handle being opened at port [email protected]
Unloading jukebox: drive `/dev/nst1' into slot `9'
Jukebox handle being closed at port [email protected]
unload sleep for 5 seconds
Error: while operating on slot `9': expected volume '000009' got 'NULL'.
nsrjb: Jukebox error:  Tue 18:21:43 expected volume '000009' got 'NULL'.

In the logs I also get "read open error: drive status is", and that's it.

If I try the mount from the GUI, I get much the same, plus:

Feb 15 18:25:58 cranes logger: NetWorker media: (warning) /dev/nst1 opening: DRIVE_STATUS_CARTRIDGE_FAULT Feb 15 18:25:58 cranes logger: NetWorker media: (warning) /dev/nst1 opening: DRIVE_STATUS_CARTRIDGE_FAULT Feb 15 18:25:58 cranes logger: NetWorker media: (warning) /dev/nst1 reading: read open error: drive status is There is a tape cartridge fault Feb 15 18:25:59 cranes logger: NetWorker media: (warning) /dev/nst1 opening: DRIVE_STATUS_CARTRIDGE_FAULT

After the tape drive was replaced, I _was_ able to mount a tape in it, but other issues (dynamic drive sharing - Windows DSNs got the drives backwards) needed to be resolved, and now its not working again.

I've tried "nsrjb -HHv" a number of times. Oddly, the output of this seems to indicate that there is always tapes that need unloading in BOTH drives, and clainms that they "may have a tape stuck in it."

Is anyone familiar with these symtpoms and a solution?

-Brian

--
Note: To sign off this list, send a "signoff networker" command via email
to listserv AT listserv.temple DOT edu or visit the list's Web site at
http://listserv.temple.edu/archives/networker.html where you can
also view and post messages to the list. Questions regarding this list
should be sent to stan AT temple DOT edu
=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=


--
Note: To sign off this list, send a "signoff networker" command via email
to listserv AT listserv.temple DOT edu or visit the list's Web site at
http://listserv.temple.edu/archives/networker.html where you can
also view and post messages to the list. Questions regarding this list
should be sent to stan AT temple DOT edu
=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=