REALLY long shot, but maybe worth a try.  Set the Idle Device Timeout to 0
on your primary jukebox temporarily (and don't forget to set it back when
done :-) and mount a tape in each of the drives on the primary jukebox.

I'm thinking you might be hung up on an issue with AS that was *supposed*
to be fixed in SR2, where whenever AS tries to unmount a volume, it tries
*every other host* other than the one where it is actually mounted *first*,
errors out, then finally gets to the correct host.  This maybe doesn't
apply in an environment where the drives aren't shared, but shouldn't hurt
to try it :-)  If mt unmounts the drive, can't see firmware being a problem.

Side note, are you sure you have to delete the existing entry?  I don't
recall being prevented from simply re-running the Wizard.  Also found that
the Stand Alone Device configuration sections can be used to modify jukebox
device entry's.

HTH
cf

On Thu, 19 Aug 2004 23:53:34 -0400, T. S. Kimball <tkimball AT BRASS DOT COM>
wrote:

>I would be happy to do that test, but since the robot config wizard
>did not even add one drive for the host correctly, AS has no valid
>drive targets.  I've done such tests from the library level via
>diagnostic mounts on the L700 and mt commands, so we're good there).
>
>And now I cannot try to add the device again until I remove the
>incorrect entry from the database.  That _has_ to be done via SQL
>directly, since trying to bring up the 'show all devices' screen will
>cause a core dump of asconfigdh (already submitted to them) and
>eventually causes me to bounce all the AS server software b/c their
>web GUI stops responding.
>
>Wonderful Catch-22, since Legato will not supply info on their
>database structure (but since I work on Sybase databases as part of my
>living, I've found the offending entry already in as_device and will
>try on my own - after backing up the DB of course).
>
>
>--TSK
>
>
>On Fri, 20 Aug 2004, Hrvoje  Crvelin wrote:
>
>> Did you try some basic operations with AS like
>> asvolmount and asvolunmount for those drives and
>> SN (so, no NetWorker here) to check if that works?
>>
>> Cheers,
>> Hrvoje
>>

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