Networker

Re: [Networker] LTO drive problems after upgrade to NW 7.1

2004-08-05 08:56:29
Subject: Re: [Networker] LTO drive problems after upgrade to NW 7.1
From: "Reed, Irene" <Irene.Reed AT TEA.STATE.TX DOT US>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Thu, 5 Aug 2004 07:55:27 -0500
I have done it all.  I took an erroring tape and removed it from legato.
Tarred over the legato lablel.  Tarred over the entire tape with a tool
legato gave me (fill) to send data to it and verify how much data would
fit and how fast it would write to it.  This worked fine.  I labeled the
tape back into Legato.  I verified the label was 64k.  I then let Legato
use it and I had I/O errors on it and it wrote the tape full
prematurely.  Go figure?

Irene

-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER AT LISTMAIL.TEMPLE DOT EDU]
On Behalf Of Eichelberger, Jon
Sent: Thursday, August 05, 2004 7:50 AM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Re: [Networker] LTO drive problems after upgrade to NW 7.1

Hi, All.

I have not made it all the way through the thread on this,
but has anyone put one of the erring tapes in an erring drive and just
tried to write on it/beat the heck out of it with tar or
whatever, thus getting Networker out of the loop?

I'm sure you'll have to prove this is not a drive/media issue
before Legato will give you help, despite what any Legato
employees monitoring this discussion might say.  Legato's
position could be that an earlier version of Networker was
letting errors slide by and that the newer version is "correctly"
exposing these.

If nothing else, I am hoping what I am saying is stirring the pot
to bring this issue to a boil and get it fixed.  Since I make software
and hardware decisions for my company in regard to the backup landscape,
I cannot consider deploying LTO with Networker 7.x until this is
resolved.
I have used Networker 6.1.3 on Solaris 8 with LTO-2 with zero issues.  I
guess I
will not be updating.

Jon

-----Original Message-----
From: Legato NetWorker discussion
[mailto:NETWORKER AT LISTMAIL.TEMPLE DOT EDU]On Behalf Of Gilles, Paul
Sent: Thursday, August 05, 2004 12:44 AM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Re: [Networker] LTO drive problems after upgrade to NW 7.1


I am seeing the same recurring problem. Approximately, every two days,
the
tape devices are unable to be used, giving I/O errors. The only solution
is
to reboot the Legato server. It's almost like a counter is being filled,
but
the error counters on the tape drives are not full. We do get a lot of
tape
critical warnings because we don't have sufficient tape drives, so the
backup groups wait a while for a free tape drive.

Legato 7.1 is running on a Sun V480 with Solaris 9. The tape library is
an
ADIC i2000 with 7 IBM LTO-2 drives. They are fibre-channel connected via
a
SAN through a CISCO 9509 with a Hitachi 9580 disks.

Paul Gilles
Systems Administration
NAVTEQ


>Date:    Wed, 4 Aug 2004 19:01:08 +0300
>From:    Itzik Meirson <imeirson AT MBI.CO DOT IL>
>Subject: LTO drive problems after upgrade to NW 7.1
>
>It seems that we are experiencing som LTO instability after upgrading
fro=
>m Networker 6.1.x to 7.1.x.
>It seems as if after the upgrade we are getting very sporadic tape I/O
er=
>rors that are causing premature tape closure. We have tried to disable
CD=
>I but that did not realy solve the problem.
>I wonder if any of you have seen such problems and could recommend a
proc=
>edure to solve the problem.
>Itzik

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