Networker

[Networker] Networker 7.1.2 - ADIC Scalar24 failure

2004-07-21 04:14:08
Subject: [Networker] Networker 7.1.2 - ADIC Scalar24 failure
From: Bernd Petersen <Bernd.Petersen AT SPACE.EADS DOT NET>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Wed, 21 Jul 2004 04:03:58 -0400
Hello all,

we at EADS Space Transportation GmbH have set up Legato Networker 7.1.2
using the following configuration:

Server running Windows 2000 Professional, Legato Networker Server 7.1.2
Backup device: ADIC Scalar24 Jukebox
Clients / Storage Nodes:
1 client running Windows 2000 Professional
2 clients running Windows Server 2003
1 client running Solaris
all storage nodes running Legato Networker Client 7.1.2

There is one major problem: When a backup of a storage node reaches the end
of the volume, it seems that writing the associated index information to
tape fails. The ADIC device hangs showing the status ?Writing?, and the only
way I found to work around is to switch off the ADIC device, switch it on
again followed by booting the server. This procedure is of course not the
preferred solution.

Has anybody in the Networker community experienced this behaviour?  What is
the cause of this failure and how to fix it?

The Networker daemon.log file contains the following lines:

07/05/04 03:54:58 nsrd: media info: loading volume 000015 into \\.\Tape0
07/05/04 03:55:21 nsrd: \\.\Tape0 1:Verify label operation in progress
07/05/04 03:55:24 nsrd: \\.\Tape0 1:Mount operation in progress
07/05/04 03:57:18 nsrd: media event cleared: Waiting for 1 writable volumes
to backup pool 'eRoom' tape(s) on emc-admin.eso-io.com
07/05/04 03:57:18 nsrd: emc-admin.eso-io.com:index:eroom-srv.eso-io.com
saving to pool 'eRoom' (000015)
eroom-srv.eso-io.com:index exceeded inactivity timeout, aborting
07/05/04 04:00:46 savegrp: killing pid 2032
07/05/04 04:00:46 nsrexecd: Recvd signal to kill process group - pid=-2164,
sig=2
07/05/04 04:00:46 savegrp: command 'save -s emc-admin.eso-io.com -S -g eRoom
-LL -f - -m emc-admin.eso-io.com -V -l full -LL -q -W 78 -N
index:7022a047-00000004-40615255-406152a7-008b0000-95f3ec3b
C:\Programme\Legato\nsr\index\eroom-srv.eso-io.com ' for client
eroom-srv.eso-io.com exited with return code 2.
07/05/04 04:00:46 savegrp: eroom-srv.eso-io.com:index will retry 1 more time(s)
07/05/04 04:12:23 nsrd: media warning: \\.\Tape0 writing: Die Anforderung
wurde abgebrochen., at file 149 record 1
07/05/04 04:12:23 nsrd: media notice: LTO Ultrium-2 tape 000015 on \\.\Tape0
is full
07/05/04 04:12:23 nsrd: media notice: LTO Ultrium-2 tape 000015 used 234 GB
of 190 GB capacity
eroom-srv.eso-io.com:index exceeded inactivity timeout, aborting
07/05/04 04:15:46 savegrp: killing pid 1740
07/05/04 04:15:46 nsrexecd: Recvd signal to kill process group - pid=-2164,
sig=2
07/05/04 04:15:47 savegrp: command 'save -s emc-admin.eso-io.com -S -g eRoom
-LL -f - -m emc-admin.eso-io.com -V -l full -LL -q -W 78 -N
index:7022a047-00000004-40615255-406152a7-008b0000-95f3ec3b
C:\Programme\Legato\nsr\index\eroom-srv.eso-io.com ' for client
eroom-srv.eso-io.com exited with return code 2.
07/05/04 04:15:47 savegrp: eroom-srv.eso-io.com:index will retry 0 more time(s)
07/05/04 04:15:47 nsrd: savegroup alert: eRoom completed, total 1 client(s),
0 Hostname(s) Unresolved, 1 Failed, 0 Succeeded. (eroom-srv.eso-io.com Failed)
* eroom-srv.eso-io.com:index 07/05/04 04:00:46 nsrexec: Attempting a kill on
remote save
* eroom-srv.eso-io.com:index uasm: xdr flush failed
* eroom-srv.eso-io.com:index 1 retry attempted
* eroom-srv.eso-io.com:index 07/05/04 04:15:46 nsrexec: Attempting a kill on
remote save
07/05/04 04:16:02 nsrd: runq: NSR group eRoom exited with return code 1.



Thanks in advance

Bernd Petersen
EADS SPACE Transportation, TE55
Tel.: +49-421-539-5527
Fax: +49-421-539-4424
Huenefeldstr. 1-5
Germany - 28199 Bremen

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