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Re: [Networker] NDMP intermittent errors

2004-05-10 16:12:45
Subject: Re: [Networker] NDMP intermittent errors
From: Matthew Huff <mhuff AT OX DOT COM>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Mon, 10 May 2004 16:12:30 -0400 
What version of ontap are you using? version of Legato? what level of
ndmp is configured on the netapp? Make sure you have plenty of room in
/nsr/tmp and swap space on Legato server.

----
Matthew Huff           | One Manhattanville Rd
Director of Operations | Purchase, NY 10577
OTA LLC                | Phone: 914-460-4039 
http://www.otaotr.com  | Fax:   914-460-4139    

> -----Original Message-----
> From: Barbara Wansink [mailto:barbara.wansink AT PENSIONSBC DOT CA] 
> Sent: Monday, May 10, 2004 3:25 PM
> To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> Subject: [Networker] NDMP intermittent errors
> 
> 
> We are having intermittent errors on our ndmp backups. Also, 
> one of the tape drives write disables itself. If I go into 
> Networker and re-enable it to write, and if I then go into 
> Networker and restart the same backup, it runs fine with no 
> errors. I have already tried increasing the eject/load/sleep 
> times to 180 - with no change. Any assistance would be 
> greatly appreciated...
> 
> Thanks
> Barb
> 
> Our main backup server is HPUX 11.i
> which has 2 tape libraries attached
> 1 Quantum ATL superloader & 1 HP Storageworks MSL 5000 series
> 
> We have 2 NetApp filers which are clustered, both F820s
> We have an HP Storageworks MSL 5000 series tape library 
> attached to the main filer, to which the NDMP backups are 
> written. The indexes are then written to the tape libraries 
> attached to the HPUX server.
> 
> Here is the error message;
> 
> * whistler:/vol/ntfs2/data savegrp: suppressed 23 lines of 
> output - check daemon.log for details.
> * whistler:/vol/ntfs2/data  ------      E R R O R     -------
> * whistler:/vol/ntfs2/data Data server halted: Dump aborted.
> * whistler:/vol/ntfs2/data
> ******************************************************************
> * whistler:/vol/ntfs2/data
> ******************************************************************
> * whistler:/vol/ntfs2/data  ------      E R R O R     -------
> * whistler:/vol/ntfs2/data Error running backup. status=3
> * whistler:/vol/ntfs2/data
> ******************************************************************
> * whistler:/vol/ntfs2/data
> ******************************************************************
> * whistler:/vol/ntfs2/data  ------      E R R O R     -------
> * whistler:/vol/ntfs2/data Error during NDMP backup
> * whistler:/vol/ntfs2/data
> ******************************************************************
> 
> Here is an excerpt from the daemon log;
> 
> 
>                administrator: True;
>      application information: UPDATE=y, HIST=y, DIRECT=y, 
> EXTRACT_ACL=y;
>                   auth index: whistler;
>        auth index name space: backup, 1;
>                   auth level: full;
>                    auth mode: save;
>                  auth server: thetis.sup.gov.bc.ca;
>                  auth ssname: /vol/ntfs2/data;
>             auth ssname long: /vol/ntfs2/data;
>                  auth sstime: 1084159527;
>           auth sstime 64-bit: 1084159527;
>                    client id: ;
>                       groups: DataNDMP;
>           hard session limit: 1;
>                     hostname: thetis.sup.gov.bc.ca;
>                       locale: C C C C C C;
>                    Member of: Users, Administrators;
>                         ndmp: Yes;
>                     password: ********;
>                   privileges: Backup local data, Change 
> security settings,
>                               Configure NetWorker, Monitor NetWorker,
>                               Operate devices and jukeboxes,
>                               Operate NetWorker, Recover local data,
>                               Remote access all clients;
>                remote access: ;
>                  remote user: root;
>                    save sets: /vol/ntfs2/data;
>          store index entries: Yes;
>                  volume pool: 1YearNDMP;
> 05/09/04 20:25:29 nsrd: whistler:/vol/ntfs2/data saving to
> pool '1YearNDMP' (NYR020)
> 05/09/04 21:19:39 nsrd: whistler:/vol/ntfs2/data done saving 
> to pool '1YearNDMP' (NYR020) 48 GB
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP:
> creating "/vol/ntfs2/../snapshot_for_backup.
> 3448" snapshot.
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP: Using Full 
> Quota Tree Dump
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP: Date of 
> this level 0
> dump: Sun May  9 20:20:
> 00 2004.
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP: Date of 
> last level 0
> dump: the epoch.
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP: Dumping 
> /vol/ntfs2/data to NDMP connection
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP: mapping 
> (Pass I) [regular files]
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP: mapping 
> (Pass II) [directories]
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP: estimated 
> 196252405 KB.
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP: dumping 
> (Pass III) [directories]
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP: dumping 
> (Pass IV) [regular files]
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP: Sun May  9 
> 20:25:57 2004 : We have written 7 10707 KB.
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP: Sun May  9 
> 20:30:57 2004 : We have written 5 674206 KB.
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP: Sun May  9 
> 20:35:57 2004 : We have written 9 946684 KB.
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP: Sun May  9 
> 20:40:57 2004 : We have written 1 3926125 KB.
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP: Sun May  9 
> 20:45:57 2004 : We have written 1 7913787 KB.
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP: Sun May  9 
> 20:50:57 2004 : We have written 2 2123145 KB.
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP: Sun May  9 
> 20:55:57 2004 : We have written 2 6135106 KB.
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP: Sun May  9 
> 21:01:13 2004 : We have written 3 0405126 KB.
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP: Sun May  9 
> 21:06:13 2004 : We have written 3 8098865 KB.
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP: Sun May  9 
> 21:06:13 2004 : We have written 3 8098865 KB.
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP: Sun May  9 
> 21:11:13 2004 : We have written 4 5457805 KB.
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP: Tape write failed.
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP: DUMP IS ABORTED
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data NDMP Service Log: DUMP:
> Deleting "/vol/ntfs2/../snapshot_for_backup.
> 3448" snapshot.
> * whistler:/vol/ntfs2/data
> * whistler:/vol/ntfs2/data
> ******************************************************************
> * whistler:/vol/ntfs2/data  ------      E R R O R     -------
> * whistler:/vol/ntfs2/data Data server halted: Dump aborted.
> * whistler:/vol/ntfs2/data
> ******************************************************************
> * whistler:/vol/ntfs2/data
> ******************************************************************
> * whistler:/vol/ntfs2/data  ------      E R R O R     -------
> * whistler:/vol/ntfs2/data Error running backup. status=3
> * whistler:/vol/ntfs2/data
> ******************************************************************
> * whistler:/vol/ntfs2/data
> ******************************************************************
> * whistler:/vol/ntfs2/data  ------      E R R O R     -------
> * whistler:/vol/ntfs2/data Error during NDMP backup
> * whistler:/vol/ntfs2/data
> ******************************************************************
>   whistler: /vol/ntfs2/data level=full, 48 GB 00:54:12 636491 files
> * whistler:/vol/ntfs2/data backup failed.
> 05/09/04 21:19:40 savegrp: whistler:/vol/ntfs2/data will 
> retry 2 more time
> (s)
> 
> and here are a few oddities I found in the main filers messages file;
> 
> Sun May  9 05:06:45 PDT [whistler: ispfc_main:info]: Disk 
> 8.52: op 0x28:07618c40:0040 sector 12 3833462 SCSI:recovered 
> error - Disk automatically reassigned data (1 17, 6
> 0)
> 
> Sun May  9 07:13:36 PDT [whistler: adpch_intrd:info]: Tape 
> (1b.2) illegal request: Sense_Key (5) ASC (25) ASCQ (0)
> 
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> 

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