I had this happen a few weeks ago when we installed a new jukebox. The scsi
connection did not match the physical connection. Physical drive one, was
actually scsi drive 3.
The arm would go to the physical location, while the actual drive commands
would go to the scsi location. The fix was to move the scsi cables between
drives. Load up the drives with tapes, issue an eject one drive at a time,
move cables to correct the location.
Paul L.
-----Original Message-----
From: Girot, Jean-Pierre [mailto:JGirot AT FR.MTI DOT COM]
Sent: Wednesday, February 04, 2004 2:08 PM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: [Networker] RE : [Networker] legato 7.1.1 and HP ultrium2 fiber
drives upgrade problem
Hello,
I think you need to check if your drives is in the correct order with
Command "sjisn btl" or put a cartridge in one drive and verify with "mt"
command the tape contains the cartridge
Kind Regards
_____________________________________
Jean-Pierre GIROT
Technical Support Department
LCNA
MTI France
7 Avenue des Pommerots - BP 25 -
78401 Chatou Cedex
Tel: +33 130095349
Fax: +33 130095333
Email: jgirot AT fr.mti DOT com
______________________________________
-----Message d'origine-----
De : Evan Gold [mailto:egold AT FSA DOT COM]
Envoyé : mercredi 4 février 2004 20:57
À : NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Objet : [Networker] legato 7.1.1 and HP ultrium2 fiber drives upgrade
problem
Hi All,
I run legato 7.1.1 on windows2000 server
i used to run with HP LTO-1 scsi tape drives
i just replaced them with HP-LTO2 fiber drives
windows sees the drives fine, and i installed the latest drivers for them.
i see them fine as LTO2-SCSI when i run "inquire", but they are fiber
drives, i dont know if thats the issue.
i deleted my old jukebox and tape drives and readded them with jbconfig as
"LTO2" drives. i then rebooted the server.
my jukebox is still full of LTO1 tapes
i rebooted and tried to run an inventory and also tried to mount a tape
with legato admin.
It loads the LTO1 tape into the drive but then legato keeps saying "unload
retry, sleeping for 30 seconds" forever when i run the inventory and/or
mount a tape.
If i open the jukebox i can load and unload the tapes fine using the tape
drives buttons.
any ideas what my issue is?
i keep getting these messages:
NetWorker media: (warning) \\.\Tape3 reading: read open error: drive status
is There is not a tape in the drive
here is output of my inquire command:
C:\Documents and Settings\Administrator>inquire
[email protected]:TEAC CD-224E 9.9A|CD-ROM
[email protected]:STK L180 0306|Autochanger (Jukebox),
\\.\Changer0
S/N: MPC02209470
[email protected]:COMPAQ SCSI COMMUNICATECISS|Unknown Device Type
[email protected]:COMPAQ LOGICAL VOLUME 2.56|Disk, \\.\PHYSICALDRIVE0
WWNN:600508B1001841385850494356340002
[email protected]:COMPAQ LOGICAL VOLUME 2.56|Disk, \\.\PHYSICALDRIVE1
WWNN:600508B1001841385850494356340003
[email protected]:HP Ultrium 2-SCSI K342|Tape, \\.\Tape0
S/N: HUM3G00050
ATNN:HP Ultrium 2-SCSI
HUM3G000
50
WWNN:50060B00001E6372
[email protected]:HP Ultrium 2-SCSI K342|Tape, \\.\Tape1
S/N: HUM3G00246
ATNN:HP Ultrium 2-SCSI
HUM3G002
46
WWNN:50060B00001E6682
[email protected]:HP Ultrium 2-SCSI K342|Tape, \\.\Tape2
S/N: HUM3G00040
ATNN:HP Ultrium 2-SCSI
HUM3G000
40
WWNN:50060B00001E634A
[email protected]:Emulex Utility Ifc Dev.EMU2|(Unknown Device Type b)
[email protected]:HP Ultrium 2-SCSI K342|Tape, \\.\Tape3
S/N: HUM3G00349
ATNN:HP Ultrium 2-SCSI
HUM3G003
49
WWNN:50060B00001E681E
[email protected]:HP Ultrium 2-SCSI K342|Tape, \\.\Tape4
S/N: HUM3G00046
ATNN:HP Ultrium 2-SCSI
HUM3G000
46
WWNN:50060B00001E6362
[email protected]:HP Ultrium 2-SCSI K342|Tape, \\.\Tape5
S/N: HUM3G00255
ATNN:HP Ultrium 2-SCSI
HUM3G002
55
WWNN:50060B00001E66A6
[email protected]:Emulex Utility Ifc Dev.EMU2|(Unknown Device Type b)
C:\Documents and Settings\Administrator>
C:\Documents and Settings\Administrator>nsrjb -Iv
setting verbosity level to `1'
nsrjb: Looking at device `\\.\Tape0' id 0.
nsrjb: Looking at device `\\.\Tape1' id 1.
nsrjb: Looking at device `\\.\Tape2' id 2.
nsrjb: Looking at device `\\.\Tape3' id 3.
nsrjb: Looking at device `\\.\Tape4' id 4.
nsrjb: Looking at device `\\.\Tape5' id 5.
device = \\.\Tape0, id = 0, reserved = 1, busy = 0, mode = 0
device = \\.\Tape1, id = 1, reserved = 1, busy = 0, mode = 0
device = \\.\Tape2, id = 2, reserved = 1, busy = 0, mode = 0
device = \\.\Tape3, id = 3, reserved = 1, busy = 0, mode = 0
device = \\.\Tape4, id = 4, reserved = 1, busy = 0, mode = 0
device = \\.\Tape5, id = 5, reserved = 1, busy = 0, mode = 0
Jukebox handle being opened at port [email protected]
box_inventory:
nsrjb: About to read label on \\.\Tape0
nsrjb: About to read label on \\.\Tape3
Jukebox handle being closed at port [email protected]
box_inventory_free:
nsrjb: About to eject volume from \\.\Tape0
nsrjb: About to eject volume from \\.\Tape3
\\.\Tape0: verified label of -. (not in the media index)
\\.\Tape3: verified label of -. (not in the media index)
eject sleep for 5 seconds
eject sleep for 5 seconds
Jukebox handle being opened at port [email protected]
Slot `117' is being loaded into drive `\\.\Tape1'
box_display: `' for drive `\\.\Tape1'
Jukebox handle being closed at port [email protected]
load sleep for 5 seconds
Jukebox handle being opened at port [email protected]
Unloading jukebox: drive `\\.\Tape0' into slot `1'
box_unload: unload failure detected - retrying
box_unload: retry: start time = 1075924354
box_unload: retry: sleeping 30
box_unload: retry: failed - will retry
box_unload: retry: sleeping 30
box_unload: retry: failed - will retry
box_unload: retry: sleeping 30
C:\Documents and Settings\Administrator>
thank you very much!
Evan
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