Networker

[Networker] [Fwd: Re: [Networker] Solaris cannot see tape devices - HELP!!!]

2004-02-02 14:17:19
Subject: [Networker] [Fwd: Re: [Networker] Solaris cannot see tape devices - HELP!!!]
From: George Sinclair <George.Sinclair AT NOAA DOT GOV>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Mon, 2 Feb 2004 13:58:15 -0500
-------- Original Message --------
Subject: Re: [Networker] Solaris cannot see tape devices - HELP!!!
Date: Mon, 02 Feb 2004 13:56:17 -0500
From: George Sinclair <george.sinclair AT noaa DOT gov>
Reply-To: george.sinclair AT noaa DOT gov
To: "Ungaro, Matt" <mjungaro AT capitolindemnity DOT com>
References:
<E0CAA46316A1794AA71AB00AA056299101550076 AT tron.capitolindemnity DOT com>

Matt,

I spoke with Adaptec, and what they tell me is that their cards do NOT
work in Sparc Solaris environments, Solaris Intel (x86) only. So that
explains why our Sun Ultra 10 could not see the devices. Adaptec did
tell me, though, that Sun does make OEM cards (Adaptec), and the 39160
is included, so if we bought an OEM card, it ought to work, but I could
find nothing on Sun's site about this.

Spefically, the problem we're seeing on the Linux box (Redhat 7.3) is a
SCSI reset ... aic7xxx abort messages. What happens is that the picker
suddenly dissapears. If you attemt to run the NetWorker inquire program,
it will fail to report the picker. This occurs randomly at least every
couple of days. This never happens on the ATL P1000 SDLT tape library
(also hooked to same Linux box), and it uses an Adaptec card also (39160
-- same one). Instead, the problem only occurs on the Storagetek L80
library. We thought we'd move the Storagetek library to a Sun and see if
we could eliminate the problem, but looks like we can't even use the
card there.

George


"Ungaro, Matt" wrote:
>
> Hey George,
>         It's not just Solaris 9, it's all versions of Solaris. I'd suggest
> giving the Antares P-0076 a try, it works on SPARC and x86 platforms, and
> performs amazingly well for an Antares controller (They're owned by SBE now.
> http://www.sbei.net/pages/products/ant/scsi/p-0076.htm). If your problem is
> related the the SCSI controller (Which it very well may be, Adaptec doesn't
> make the best controller on the planet) then this controller will give you a
> better idea. It's based on an LSI Logic 3C1010 chip. Also, what distribution
> and version of Linux are you running? May be able to give you a few pointers.
>
> Matt
>
> -----Original Message-----
> From: George Sinclair [mailto:George.Sinclair AT noaa DOT gov]
> Sent: Monday, February 02, 2004 9:36 AM
> To: Legato NetWorker discussion; Ungaro, Matt
> Subject: Re: [Networker] Solaris cannot see tape devices - HELP!!!
>
> The machine in question is a Sun Ultra 10. It's a tower style box. It
> does use PCI bus technology, but I guess it's still a Sparc so the
> Adaptec card will not work for SCSI tape devices, at least not if we're
> running Solaris 2.9 from what I'm seeing here from feedback on this
> listing. The reason we wanted to test the Storagetek libary on this Sun
> is because we've had nothing but problems running it on Linux -- all
> kinds of SCSI problems, and we've gone through all the usual steps to
> solve it. We're not sure if the problem is related to the Adaptec driver
> on Linux or maybe the hardware itself, but if we could run the library
> on a Sun for a while, and the problem went away then it would be safe to
> say there's nothing wrong with the Storagetek L80 which means we might
> still be able to run it under Linux but we'd need to pursue other
> possibilities as to the source of the problem, but this would simplify
> the possibilities once the library is removed from the list of suspects.
> On the other hand, if the problem occurs on the Sun, or a similar one,
> then the Storagetek cannot be ruled out as a possible culprit itself.
>
> George
>
> "Ungaro, Matt" wrote:
> >
> > Sun had that controller in development for quite a long time, the major
> > problem they were encountering was incompatability with SCSI Tape devices
> and
> > Jukeboxes. Works great for Hard Disks, but not SCSI Tape devices. And don't
> > worry, if your tape drive is sensed and running, then you didn't run into
> > incompatabilities. They're very easy to notice, very quickly.
> >
> > -----Original Message-----
> > From: Maiello, Robert [mailto:robert.maiello AT THOMSON DOT COM]
> > Sent: Friday, January 30, 2004 3:17 PM
> > To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> > Subject: Re: [Networker] Solaris cannot see tape devices - HELP!!!
> >
> > Yikes,  we have several of Sun controllers now.   Could you elaborate on
> > what kind of
> > problem one would see with these; particularly during backups with
> > Networker??
> >
> > I didn't think Adaptec made a card for SPARC,  I thought perhaps George had
> > it on an Intel
> > box.
> >
> > Robert Maiello
> > Thomson Healthcare
> >
> >  -----Original Message-----
> > From:   Ungaro, Matt [mailto:mjungaro AT capitolindemnity DOT com]
> > Sent:   Friday, January 30, 2004 4:00 PM
> > To:     Legato NetWorker discussion; robert.maiello AT thomson DOT com
> > Subject:        RE: [Networker] Solaris cannot see tape devices - HELP!!!
> >
> > It's not that the drivers are missing, the problem is that an Adaptec 39160
> > doesn't have any fCode onboard, thus making it incompatible with the SPARC
> > platform. And don't bother with Sun's Ultra160 controller, it's Qlogic
> > based.
> > While Qlogic makes decent Fibre Channel controllers, you don't want to use
> > their SCSI controllers. Go with something LSI Logic based, an Antares
> P-0076
> > is my recommendation, it's Solaris Ready and has the drivers built into
> > Solaris 8 10/01 and above.
> >
> > Matt
> >
> > -----Original Message-----
> > From: robert.maiello AT thomson DOT com [mailto:robert.maiello AT THOMSON 
> > DOT COM]
> > Sent: Friday, January 30, 2004 2:55 PM
> > To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> > Subject: Re: [Networker] Solaris cannot see tape devices - HELP!!!
> >
> > As others have said, sounds like the drivers for the card are missing.
> > Even Sun's own LVD 160 card requires drivers that don't come with OS.
> >
> > Good luck.
> >
> > Robert Maiello
> > Thomson Healthcare
> >
> > On Fri, 30 Jan 2004 15:30:36 -0500, George Sinclair
> > <George.Sinclair AT NOAA DOT GOV> wrote:
> >
> > >Hello,
> > >
> > >I'm having trouble getting a Sun box (Solaris 9) to recognize a
> > >Storagetek L80 tape library and its devices, or at least I think I am. I
> > >hooked up the library (generation 1 LTO drives @4) to this sun via an
> > >Adaptec 39160 dual channel Ultra 160 card. There are two LVD SCSI
> > >cables. Cable 1 connects picker and drives 1-2 to channel A on card.
> > >Cable 2 connects drives 3-4 to channel B. All connections are tight.
> > >Recycled power on library before rebooting host. Next, ran 'boot -rv'
> > >from Ok prompt on host. No warnings or errors were generated on reboot,
> > >although a lot of encryptic messages did pop up. Checked /dev/rmt after
> > >reboot, and it's empty! Does Solaris 9 build tape devices elsewhere?
> > >
> > >Checked /var/adm/messages and ran 'dmesg', but nothing obvious about
> > >tape devices stood out. Hmmm ... I'm wondering if maybe the adapter card
> > >needs to be configured? This library was formerly running on a Linux
> > >host and worked there, but on Linux you have kudzu which automates card
> > >configuration process (always reasonably easy). Not sure how to do this
> > >on Solaris or how to determine if it's been done or needs to be?
> > >
> > >Anyone have any ideas on why I'm not seeing any tape devices and what I
> > >should do?
> > >
> > >I should note that I did run 'strings /kernel/drv/st | grep -i lto'
> > >before I did anything, and Seagate LTO ULTRIUM is listed, and we have
> > >Seagate LTO drives, so would appear the st driver is good to go?
> > >
> > >Thanks in advance
> > >
> > >George
> > >
> > >--
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